About AccuPoint

Designed as an Applied Behavior Analysis (ABA) Practice Management solution, AccuPoint provides health organizations with electronic medical records (EMR), medical billing, patient scheduling and picture archiving.

AccuPoint’s content and document management module lets users store their records electronically. The platform will alert users when documents or records are missing or about to expire. AccuPoint can be used on mobile devices, allowing users to record start and end times of shifts and services provided. This solution also includes an auto-attendant that notifies users if staff are late or do not show up to shifts.

AccuPoint also includes modules for medical billing and payroll. The system’s compliance and scheduling module integ...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic)

11 Reviews of AccuPoint

Average User Ratings

Overall

4.27 / 5 stars

Ease-of-use

4.0

Value for money

4.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(7)

7

4 stars

(1)

1

3 stars

(2)

2

2 stars

(1)

1

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 11 results

April 2018

Shelly Lynn from Trinity ABA LLC

Verified Reviewer

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2018

Exceptional Platform & Extraordinary Customer Service

Pros

Edricis is amazing. Your staff is on-the-ball in a way I have not seen since many years gone by when customer service was actually a thing that existed in the marketplace. Edricis literally made changes to the Trinity ABA, LLC site while we were on the phone. That is excellent. Not only his technical competence but he is fun to talk with and is truly understanding about how chaotic our world of ABA can be and is kind and supportive. Where so many would be critical if you missed an appointment, all I get from Edricis and your staff is understanding. When I spoke with Jameson initially, I was so impressed with the offering he presented I walked away with the sense that what you company is "different". In this short duration, it is apparent that your priorities are about people first and customer support in a days-gone-by way that I have rarely seen in recent years. What a relief. phew The visual meeting schedule with the various trainings is exceptional. More importantly, the order and organization and the almost immediate responsiveness of your staff is incredible. If this beginning is any indicator of our future relationship together, we are truly blessed to have met you all and to work with you. We appreciate all your hard work and will do our best to be positive collaborative partners.

Cons

We have no concerns or issues at this time and having utilized other companies - this process is exceedingly better!

August 2018

Becca from Del Mar Center for Behavioral Health

Company Size: 11-50 employees

Industry: Medical Practice

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

4.0

August 2018

Best investment for my practice

Having all of our electronic needs and services in one place is invaluable. My staff (and I!) only have to learn one system instead of multiple which allows for quicker learning resulting in more fluent and efficient care for our clients. Any question or request has been addressed by the AccuPoint team quickly which helps decrease my stress and that is invaluable! Thank you, AccuPoint team!

Pros

The customer service is second to none. Help tickets are responded to very quickly and any questions or concerns are answered thoroughly and quickly. This helps my practice to run smoothly for both clients and employees

Cons

Not being able to take a true "demo" before signing up. It made it challenging to truly picture what we'd be getting before investing the money into the product

May 2018

Elizabeth from Heritage Christian Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

2.0

Customer support

3.0

Functionality

3.0

May 2018

We use AccuPoint for CDPAP services at a non for profit. We used to use it for home health care.

I did not really get any benefits.

Pros

The reports are fairly easy to run. I do think that the customer service is pretty fast with responding to issues.

Cons

The software is not that user friendly as far as being able to maintain staff scheduling or using it to bill for services. It seems like there is a lot of behind the scenes issues we have no control over.

February 2016

Michele from HMEA

Industry: Medical Practice

Time Used: More than 2 years


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

February 2016

Easy Set-up, Easy to Use, Great Customer Service

Pros

We have been using AccuPoint for more than two years to manage a diverse practice inclusive of applied behavior analysis and state VR services. As the rules surrounding contract authorizations and submitting claims on time becomes more complex, it is critical to have a system that tracks all the necessary data and is available to users in an easily accessible format. AccuPoint succeeds in doing just that!

Cons

I have nothing negative to say about this product or this vendor.

February 2016

Joseph from RES TBI Services

Industry: Mental Health Care

Time Used: More than 2 years


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

February 2016

Flexible, Efficient, and EASY TO USE

Pros

We have been using AccuPoint since its inception in 2011 and it is the only software that is able to accommodate all of the diverse requirements in running a Home and Community Based Medicaid Waiver and Home Care agency. AccuPoint ensures we are in compliance at all times and completely manages our schedule, billing, and payroll. AccuPoint has increased cash flow and decreased expenses dramatically since we have begun using it.

Cons

I have no complaints. The AccuPoint team is extremely responsive to our needs.