Acuity Scheduling Software

Acuity Scheduling Software

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About Acuity Scheduling

Squarespace Scheduling is a cloud-based appointment scheduling software solution that enables business owners to manage their appointments online. The product caters to the needs of small and midsize businesses as well as individual professionals. Squarespace Scheduling lets users automate appointment bookings by offering a real-time view of their own time available. It has the capability to automatically sync calendars according to users’ time zones and can send regular alerts and reminders to users regarding their appointment schedules. Squarespace Scheduling’s scheduling feature set includes customizable intake forms, embeddable calendars, third party application calendar synchronizing and group scheduling for workshops. Squarespace Scheduling is suitable for serv...

Acuity Scheduling Pricing

A 7-day free trial is available, after which Squarespace is available for the following tiered prices: Emerging Entrepreneur: $15/month (1 calendar, in one location) Growing Business: $25/month (up to 6 calendars) Powerhouse Player: $50/month (up to 36 calendars)

Starting price: 

$15.00 per month

Free trial: 

Available

Free version: 

Not Available

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Acuity Scheduling User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Showing 1 - 5 of 5,289 reviews

Mariah

Company size: 1 employee

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

February 2021

A streamlined way to meet with my clients

User Profile

Jeanette

Verified reviewer

Company size: 1 employee

Industry: Health, Wellness and Fitness

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

August 2022

Acuity Scheduling Is Simple, Affordable, and Great For Start-Ups or Basic Needs

Acuity Scheduling is an excellent and affordable option for basic needs and a start-up practice. It's primary focus seems to be around creating solutions for scheduling and calendar management. If you need more complex SOAP notes, you might need a more robust system.

Pros

Acuity Scheduling is easy peasy to customize to your brand and set up for calendar/scheduling needs. It offers 2-way integration with Google Calendar and integrates with Stripe for payment processing. Clients can schedule their own appointments or appointments can be created manually by the clinician. Session packages can be created as well as coupons and gift certificates.

Cons

Cumbersome SOAP Notes. Acuity Scheduling allows you to create basic SOAP notes. More complex SOAP notes with dropdown boxes and radio buttons are much more complicated and time-consuming because more complex templates are not available. This is ultimately why I left Acuity Scheduling. I needed a more robust EMR because of the nature of my practice with telehealth physical therapy, personal training, nutrition consultations, and wellness coaching.

Reasons for choosing Acuity Scheduling

Acuity Scheduling was more affordable and user-friendly.

Reasons for switching to Acuity Scheduling

I needed online booking and online payments.

Sharif

Company size: 1 employee

Industry: Information Technology and Services

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Functionality

out of 5

August 2022

A great scheduling tool with all the features needed by a small business

Very good. I even wrote a blog post recommending it a few years ago. As a web designer, I have recommended it to many individuals who need this functionality.

Pros

Integration into an existing website was critical - I did not want to send users from the business website to a 3rd party website to book their appointment. Along with the ability to require a deposit, this helps to make the business profitable by reducing the expense of missed/cancelled appointments.

Cons

The styling options for integration into an existing website are very minimal. This is small, but would be a nice touch to have a very customizable look to match the existing branding of a business website.

Reasons for choosing Acuity Scheduling

Bookings for WooCommerce did not easily integrate with calendars. It also had a pretty high annual fee and required more back-end knowledge to set up and maintain. Also, since it requires WooCommerce to be installed on the website, it meant I would have to install an entire e-commerce platform even though I sell nothing else on the website. Perhaps if the site was already selling products directly using WooCommerce, then I might have used WooCommerce Bookings instead of Acuity - but not otherwise.

Laura

Company size: 1 employee

Industry: Alternative Medicine

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

August 2022

Acuity is great for coaches and other service providers

Acuity was the first scheduler I used and remains the easiest software for booking, processing client payments and keeping my business and life running smoothly.

Pros

Acuity offers so many features that make scheduling clients a breeze! I love that you can create packages and subscriptions and process client payments all in one platform. Integrating Zoom is also fantastic for those like me who work exclusively online and need an easefuk way of getting meeting info to the relevant parties.

Cons

It's rare but there's nothing at all I dislike about the platform.

Christy

Company size: 1 employee

Industry: Health, Wellness and Fitness

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

August 2022

Great Scheduling Software Highly Recommend

It has many features and has met my needs without any hassels and is at a price that a small start up business can afford.

Pros

I love the ease of use and cost effectiveness of Acuity. Even in the free version they offer most of the options that someone would need. I upgraded to the paid feature to be able to accept payments when someone books. This saves me yet another step and lets me know that someone is serious if they are willing to pay at the time of booking. I had used Calendly for several months at the prompting of a business mentor before switching to Acuity. I was having my calendar constantly reset with my times wide open for people to schedule. If I did not check it every morning I ran the risk of someone booking an appointment during a time that I was not available. This is not only embarrassing but very unprofessional! I have not had this happen even once since using Acuity. I also use the notes feature during my discovery session I have all of the questions there that I typically ask and can record their replies.

Cons

Honestly I have not found one thing that i have not liked abut this software. It has allowed me to do much more that I was expecting.

Reasons for choosing Acuity Scheduling

It was priced well and had all of the features that I needed and also had great customer reviews.

Reasons for switching to Acuity Scheduling

My calendar availability kept being reset to wide open availability and people were able to book at times that I was not available.

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