Acuity Scheduling

RATING:

4.8

(5624)

About Acuity Scheduling

Squarespace Scheduling is a cloud-based appointment scheduling software solution that enables business owners to manage their appointments online. The product caters to the needs of small and midsize businesses as well as individual professionals. Squarespace Scheduling lets users automate appointment bookings by offering a real-time view of their own time available. It has the capability to automatically sync calendars according to users’ time zones and can send regular alerts and reminders to users regarding their appointment schedules. Squarespace Scheduling’s scheduling feature set includes customizable intake forms, embeddable calendars, third party application calendar synchronizing and group scheduling for workshops. Squarespace Scheduling is suitable for serv...

Acuity Scheduling Pricing

Starting price: 

$20.00 per month

Free trial: 

Available

Free version: 

Not Available

Access Acuity Scheduling across multiple devices
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Acuity Scheduling Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Acuity Scheduling

1 - 5 of 5,595 Reviews

Shade

E-Learning, 2 - 10 employees

Used unspecified

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed January 2024

Streamline Your Appointments With Acuity.

User Profile

Rashidat

Verified reviewer

Individual & Family Services, 1 employee

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2019

Checks all my boxes

I’m managing my time for multiple groups of needs and Acuity is allowing me to do that all in one place. I can manage my personal needs, my life coaching needs, and my nonprofit needs all in one place and still keep my hair (because I haven’t pulled it out trying to keep myself afloat). I look forward to continuing to use the software as it has room for me to expand and handle other needs that I foresee in the future. For me, Acuity is a great one stop shop to manage and connect people to the services provide.

PROS

I switched from Calendly because I was having people make appointments at the last minute and back to back. I really appreciate that Acuity has functionality to account for my preferences in both situations. I really enjoy the ability to personalize my different scheduling links since I set up scheduling for a few different scenarios. I tend to use the specific appointment type scheduling link, which is great to have separated from the overall link so that there is no confusion in booking. There is so much other functionality that I haven’t had a chance to use yet link the intake forms and billing, but I’m looking forward to using it. Also, I really enjoy the emails and correspondence that I’ve had with organization. I haven’t even submitted a help ticket, but every email is funny and engaging and it feels like someone is personally attending to me!

CONS

I had a little bit of confusion with the set up of my calendars. It took some searching to figure out how to combine all my appointments to one calendar. All in all I figured it out and still love my account.

Reason for choosing Acuity Scheduling

The ability to add buffer time between meetings and to disable the ability for a last minute meeting to be scheduled overnight without giving me time to prepare for it. In addition, I use Squarespace as well. I love that product and wanted to maintain fluidity between both products. Both are made well and make my life simple so I can do what is most important to me rather than spending all my time on designing a website or figuring out scheduling.

Reasons for switching to Acuity Scheduling

The ability to add buffer time between meetings and to disable the ability for a last minute meeting to be scheduled overnight without giving me time to prepare for it.

Nomfundo

Business Supplies and Equipment, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

REST WHILE MAXIMIZING INCOME

My CUSTOMER BASE IS GROWING AND MY CUSTOMERS ARE HAPPY SINCE THEY CAN BOOK EASY AND FAST WITHOUT WAITING FO MY RESPONSE

PROS

AUTOMATED APPOINTMENT BOOKING allows me to multitask since I don't have to do appointments myself.

CONS

PRICING it is for people who are already prospering in business

Reason for choosing Acuity Scheduling

I saw features that I needed. So I said "why not"

Alex

Sports, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed May 2024

Acuity was simple and easy

For as long as we were small, it was great, however, we did eventually outgrow it's functionality

PROS

Acuity was a very cost effective and simple way to get our clients booked and keep a calendar with a database of clients.

CONS

It lacked the features we needed as we grew to expand to new resources, spaces, coaches, and cross reference them against each other

Charlotte

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

1

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed May 2024

there is better out there

PROS

Not our favorite office scheduler we have used, we struggle with the format not being compatible with patient care

CONS

This program is designed for more of a small business with no HIPAA requirements