Acuity Scheduling vs ClinicSource

RATING:

4.8

(5586)

Acuity Scheduling has 5586 reviews and a rating of 4.78 / 5 stars vs ClinicSource which has 65 reviews and a rating of 3.92 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (5586)
3.9 (65)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
3.5 / 5
Customer Support
4.5 / 5
3.5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
March 27, 2024
November 2, 2023
Pros/Cons
  • Pros

  • The reminder system works awesome, it integrates well with my google calendar, and it's just the best for my business.
  • Super easy to use for me and my clients. Everyone has been super impressed with how easy it is to use.
  • Cons

  • Wish I could do text reminders, even at the lowest plan. Emails sometimes tend to get lost or ignored.
  • When a patient cancels, there is only one alert and completely disappears from the calendar without warning.
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  • Pros

  • The staff is knowledgeable and helpful. Hopefully will be easy to use when finished setup.
  • The product offers a wide array of features and is very adaptable to the needs of practices both large and small. The vendor is quick to respond and provides excellent customer service.
  • Cons

  • There was a bit of a delay for our staff to get accustomed to having everything so organized in one location. Previously stringing together various platforms created a lapse in a single interface.
  • In fact it doesn't even show you a pop up message after it has logged you out with no warning whatsoever.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
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FrontRunners

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FrontRunners

2022

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos