All MedicsCloud EHR Reviews

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Jennifer

Medical Practice, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed November 2022

Ads software

Overall, it is a good program

PROS

I like the confirmation texts sent to patients. It is a big time saver

CONS

The customer takes too long to get back to you.

Reasons for switching to MedicsCloud EHR

They were discontinued

Hillel

Health, Wellness and Fitness, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2021

MedicsCloudEHR

The customer support team is very responsive and easy to reach.

PROS

The Patient Timeline is a very useful feature that chronologically shows items that have been entered into the patient's record. The Exit Plan feature is my favorite. It shows the impression and plan for the last several encounters at the click of a button.

CONS

Many of the initial bugs have been worked out for this relatively new software. However, some inconsistencies still need to be cleaned up, especially in the Home sScreen left side menu.

Reason for choosing MedicsCloud EHR

MedicsCloud EHR integrates seamlessly with my Advanced Data Systems practice management software, Medics Premier. Additionally, the price is highly competitive.

Reasons for switching to MedicsCloud EHR

Previous EMR went out of business.

Laura

Health, Wellness and Fitness, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed December 2022

3 months after promised implementation date- still waiting

frustration. When we originally purchased Doc Assist to augment our existing Medix Elite- both from ADS-we were promised many features that were never able to be implemented. After over a year of being told by ADS that it was user error on our part, it was finally determined that the loss of functionality was due to the fact that we have Medix Elite, not Medix Premier- these features are never going to work with Medix Elite.

PROS

If the software were implemented, I would be able to answer. We have responded to all requests for information within one business day. Dates set by ADS pass with no communication from company. Constantly chasing down our implementation specialist

CONS

Integration 3 months overdue. Lack of response from implementation team. Absence of a test environment to begin training staff.

Reason for choosing MedicsCloud EHR

existing Medix Elite and Doc Assist User

Chase

Mental Health Care, 11-50 employees

Used daily for less than 6 months

Review Source
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed October 2017

Pleased with the product

This is a good product for our small but growing agency, and has overall been a good experience start to finish. I'm overall pleased with the product, and there haven't been lots of hidden costs. I have felt from the beginning that we're working with good and honest people, and nothing I've seen makes me think otherwise.

PROS

The sales team did a great job understanding and explaining the product--didn't oversell or undersell features. We were delivered what was promised. Implementation was a steady process and their team was consistently available and responsive all the way through. Online interface has been stable since implementation--very little downtime or system lag for an online platform. Staff are responsive to needs and are willing and able to customize to a high level. We're a small agency and felt treated as if we were a large one.

CONS

There is a separation in staff responsible for the back-end billing functions and the front end electronic record entry. The software communicates fine between the two sides, but the staff seemed to not always understand how the two worked together. It made for a much more disjointed onboarding process and does result in some ongoing difficulties that seem like they shouldn't be as challenging as they are. Would be helpful if staff were crosstrained on both sides to help agencies better understand the challenges.

Lisa

Non-Profit Organization Management, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

Reviewed December 2022

Review

the hardest part for me is talking to support. no one ever mentioned that support would be transferred out of the country - the language barrier is very difficult and frustrating.

PROS

not really sure what I like most - it's all ok just not exactly what we need

CONS

not meant for behavioral health - maybe works for hospitals or other institutions.

Reason for choosing MedicsCloud EHR

we were dealing with a friendly crew from New Jersey- they were hands-on and very responsive and we worked well together.

Reasons for switching to MedicsCloud EHR

growing practice

User Profile

Raees

Verified reviewer

Hospital & Health Care, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed September 2022

Using for EHR to appointments

Our primary Care provider used this from for doctor notes and with this they save many time without stressful situations very happy with this company services saved documents to notes very easy thing

PROS

We are using this from 2020 and it’s very easy to use and our MD is happy with this services

CONS

Backend staff is very helpful for every time they save a lot of time always comes with new updated on time

Anonymous

11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

2

Reviewed August 2022

Doctors notes

We are Handling a group of Primary care providers our Providers are happy with this services because it’s less expensive and save a lot of time

PROS

Step is very easy even our provider are very happy to write a notes on here

CONS

Easy to check history of patients documents

James

Financial Services, 11-50 employees

Used daily for less than 6 months

Review Source
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed January 2018

Review 2018

PROS

The products makes very nice Dashboard's and its versatile and allows you to create different views .

CONS

Not many resource online other than there documentation and can get slow with very large data set or complex calculations.

OLUWAKEMI

Medical Practice

Used less than 6 months

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

3

Reviewed August 2016

"MedicsDocAssistant" review by a graduate-in-training

PROS

The ease of navigation through its tool-bars. In addition to an initial tour of the software by an Attending Medical Practitioner, I found that codes did not have to memorized; different aspects of a client's health care services - laboratory and radiology could be inputs with adequate collaboration by all health care providers.

CONS

It is hard to tell how much his patient's care is worth to a licensed medical practitioner after the clinical data has been entered partially or fully by clinical data managers.

Bart

Medical Practice, 11-50 employees

Used weekly for less than 6 months

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed January 2017

Excellent

The best and highest quality product for your money. The system is user-friendly and the reporting mechanism is very flexible and adaptable.

Michael

Medical Practice, 51-200 employees

Used daily for less than 6 months

OVERALL RATING:

5

EASE OF USE

4

FUNCTIONALITY

5

Reviewed February 2017

Great EHR

I did a detailed demo of this software and it is great

PROS

It does it all

CONS

None

Showing 1 - 11 of 11 Reviews