AdvancedMD for Mental Health Software

AdvancedMD for Mental Health Software

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About AdvancedMD for Mental Health

AdvancedMD is a unified suite of software designed for independent laboratories, medical, physical therapy and mental health practices. Features include practice management, electronic health records, patient engagement, telemedicine, rooming, reputation management, financial analytics and business intelligence reporting that all work together to automate practice workflow. The cloud platform enables anywhere access and the highest levels of data security available. AdvancedMD is browser agnostic for Mac and Windows operating systems and runs on nearly any device. Mobile apps are available for iPhone, iPad and Android devices. Integrated workflow automates the patient journey, starting with self-scheduling onsite or telemedicine appointments. Appointment remin...
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AdvancedMD for Mental Health User Reviews

OVERALL RATING

Showing 3 reviews

Erin

Company size: 51-200 employees

Industry: Mental Health Care

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Functionality

out of 5

November 2021

User Friendly

Pros

I used AdvancedMD daily for my Intake position. It was such a user friendly, easy software program that allowed me to get my job done quick and efficiently. Definitely recommend this product to anyone!

Cons

I have no complaints for this software. I never ran into any issues during use and was always able to get my job done!

Cori

Company size: 51-200 employees

Industry: Health, Wellness and Fitness

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
3

Ease-of-use

out of 5
2

Value for money

out of 5
2

Customer support

out of 5
3

Functionality

out of 5

November 2021

Get a better EMR

Very poor. I’ve used it in my prior private practice with great difficulty. It is down a lot. It’s like the developers are unaware of how much data they have access to. So when an update occurs it shuts down everything until it’s fixed. Cart before the horse!

Pros

All in one, i terms of bulking and charting.

Cons

Scheduling, calendar, templates, prescribing

Nicole

Company size: 11-50 employees

Industry: Mental Health Care

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
1

Ease-of-use

out of 5
1

Value for money

out of 5
1

Customer support

out of 5
1

Functionality

out of 5

August 2019

Not as advertised

In the beginning, we were assigned a Representative who was very attentive, returned all calls and emails promptly. Once we were "Live", our Rep was "no longer with the company" and for months we could not get in contact with anyone to resolve all of our issues. So glad our contract is over.

Pros

The interface of the scheduling calendar

Cons

We originally chose this software because of all the features they offer. Although the features are physically there, 98% of the time they don't work. Our biggest issue has been appointment reminders. I can't even count how many "tickets" we filed for them to fix the issue. Needless to say, we just stopped trying to use the reminder system because we were wasting out time. As a result, 50% of patients per day were a "no show". For what this software cost each month is NOT worth it. They advertise how much it will increase revenue and it did the complete opposite. Onto of the PM features not working, the EHR and eRx have also been issues the entire time. We finally got tired of tryin to get things switched and have since switched over to a much better program for 1/4 the cost.