Alleva Software

4.82 / 5 (11)

Our advisors have recommended this product 2 times in the last 30 days

About Alleva

Alleva is a cloud-based electronic medical records management solution for mental health and addiction treatment centers. These centers can use the solution to automate processes and workflows, track their clients, manage surveys and provide meditation classes. In addition, features like video conferencing and a client app are also included.

Alleva auto-populates ICD-10 codes and behavioral definitions can be customized to create a client-specific treatment plan. The solution is able to record patients' vitals and facilitates medication scheduling. Customizable alerts can be set up for other users and clients via email or text. Users have the option to customize intake forms as well.

Alleva provides a dashboard that indicates patient status, required ...


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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

11 Reviews of Alleva

Average User Ratings

Overall

4.82 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(9)

9

4 stars

(2)

2

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 11 results

December 2018

Christopher from Encore Recovery Solutions

Verified Reviewer

Company Size: 11-50 employees

Industry: Hospital & Health Care

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2018

Best Electronic Health Record

My overall experience with Alleva has been spectacular. At the end of the day with an EHR, you want top quality customer service and customer experience. I have been happy for the past year, and based on all information I have, will be happy for many years to come.

Pros

Customer service, ease of use, intuitive nature of the software, the ownership of the company. In general, have worked in 3 different EHR's in my career, demoed all of the "best EHR's" and still have chosen to work with Alleva. They are top in my book.

Cons

When we began working with Alleva, they had only been around for a few months. So, we faced challenges of working with a new software as they were in process of improving the system regularly. Otherwise, nothing.

December 2019

Ava from Serenity Park Recovery Center

Company Size: 11-50 employees

Industry: Mental Health Care

Time Used: Less than 6 months


Ease-of-use

5.0

Value for money

5.0

Functionality

5.0

December 2019

Great product

When an error is made in a progress note or group note, the response time from IT support was fast-- turn around within an hour. I have never had an EHR to be so easy and intuitive. Also, it is not time-consuming with a lot of "clicks" or going from one tab to another. I have had experiences with 3 other EHRs in the past 5 years.

Pros

Ease of scheduling, writing notes from the schedule, adding clients to the group notes, the treatment plans are excellent in terms of goals, objectives, and interventions along with worksheets assignments.

Cons

Goals repeated if you have more than one objectives. It would be better and the plan would not look excessively long if goal was listed once and the objectives listed under with the intervention for each objectives. Having a minimum number of words in group notes for each client. For the client that refuses to participate increase the difficulty to have 25 words. Not impossible, just difficult.

January 2018

Gina from Marriage & Family Therapy Services, Inc

Company Size: 2-10 employees

Industry: Hospital & Health Care

Time Used: Less than 6 months

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

January 2018

Specialized Software for PHP, IOP, and Residential Providers of Behavioral Health & Substance Abuse Treatment

would recommend

Pros

Company is very motivate to improve the product with new features and updates. Support from both sales and technical staff was thorough, consistent, and timely. Software offers a full service EMR/EHR for Institutional / Facility / Hospital / Group Practices in Behavioral Health and Substance Treatment / Chemical Dependency. Phenomenal calendar and schedule featuring allows use to customize screen views and schedules across programs (Res, PHP, IOP, Outpatient), across rooms (treatment rooms, group rooms, bed care), and staff. Software supported basic revenue cycle management functions

Cons

some features were in development (advanced features for RCM and Claims/Billing). however, feedback was enthusiastically accepted and and update to resolve issue was created

December 2019

Marcos from Crownview

Company Size: 51-200 employees

Industry: Mental Health Care

Time Used: Less than 12 months


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2019

Alleva Review

Pros

The customer service is the best attribute to this software by far. The team at Alleva is always happy to help us in learning how to use their product and tailor the product itself to suit our needs.

Cons

Due to the complexity of the software, it has taken a significant amount of time to train our staff in using it correctly, but that is not an inherent flaw with the service, just a hurdle we are overcoming with time.

January 2020

Nick from Arise Recovery Center

Company Size: 11-50 employees

Industry: Mental Health Care

Time Used: Less than 6 months


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

January 2020

Amazing software that has more potential

Customer service ha been amazing and we love it

Pros

Ease of use on laptop Friendly userface Amazing and quick customer service

Cons

The mobile software is beyond terrible and pales in comparison to the desktop application. Alleva really needs an app for health providers that can make it more friendly for us. This lack of a feature has been very stressful for our company in working mobile as many button simply don't work and the calendar is not mobile friendly.