Alleva Software

4.50 / 5 (4)

Our advisors have recommended this product 2 times in the last 30 days

About Alleva


Alleva is a cloud-based electronic medical records management solution for mental health and addiction treatment centers. These centers can use the solution to automate processes and workflows, track their clients, manage surveys and provide meditation classes. In addition, features like video conferencing and a client app are also included.

Alleva auto-populates ICD-10 codes and behavioral definitions can be customized to create a client-specific treatment plan. The solution is able to record patients' vitals and facilitates medication scheduling. Customizable alerts can be set up for other users and clients via email or text. Users have the option to customize intake forms as well.

Alleva provides a dashboard that indicates patient status, required authorizations and other tasks and follow-up items. It also integrates with surveys to track treatment results and program improvement areas.

Support is available via live chat and online ticketing system.



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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

4 Reviews of Alleva

Overall rating

4.50 / 5 stars

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Showing 1-4 of 4 reviews

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December 2018

Elias from Jacob's Ladder at Brookside Farm

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

December 2018

EMR Alleva Review

The staff has been very supportive and open to communication with our current staff they have been able to correct any errors or issues that we've found with ease and quickness. along with that they are very good at working with billing staff and can ceating forms such as screening tools and concurrent reviews that insurance companies can use very easily and create cases for.

Pros

I greatly enjoy the accessibility to the support staff their quickness and resolving issues ease of access for staff to train ability to adjust treatment plans accordingly and open communication through informational notes for all staff to be aware and see.

Cons

early on there were some bugs with treatment plan such as dates doubling up and being copy down in objectives but one support staff was made aware they are on top of the met her and quickly corrected the issue. The other issue we see is that certain permissions are not visible on laptop as you would see in desktop regardless if you're rehab admin, therapist, social worker, or doctor.

December 2018

Christopher from Encore Recovery Solutions

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2018

Best Electronic Health Record

My overall experience with Alleva has been spectacular. At the end of the day with an EHR, you want top quality customer service and customer experience. I have been happy for the past year, and based on all information I have, will be happy for many years to come.

Pros

Customer service, ease of use, intuitive nature of the software, the ownership of the company. In general, have worked in 3 different EHR's in my career, demoed all of the "best EHR's" and still have chosen to work with Alleva. They are top in my book.

Cons

When we began working with Alleva, they had only been around for a few months. So, we faced challenges of working with a new software as they were in process of improving the system regularly. Otherwise, nothing.

December 2018

Phil from LaurelCare Treatment Services

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

December 2018

Start-up

Alleva has been actively working with our team to develop a "in suite" ability to invoice for co-pays and deductibles

Pros

The entire Alleva team and their willingness to flex, grow and change as we mature our business model

Cons

More like a nice to have, but the ability to handle all client duties in one spot...VOB's, Clinical notes, Scheduling, billing / invoicing. (big "ask", I know!)

January 2018

Gina from Marriage & Family Therapy Services, Inc

Company Size: 2-10 employees

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

January 2018

Specialized Software for PHP, IOP, and Residential Providers of Behavioral Health & Substance Abuse Treatment

would recommend

Pros

Company is very motivate to improve the product with new features and updates. Support from both sales and technical staff was thorough, consistent, and timely. Software offers a full service EMR/EHR for Institutional / Facility / Hospital / Group Practices in Behavioral Health and Substance Treatment / Chemical Dependency. Phenomenal calendar and schedule featuring allows use to customize screen views and schedules across programs (Res, PHP, IOP, Outpatient), across rooms (treatment rooms, group rooms, bed care), and staff. Software supported basic revenue cycle management functions

Cons

some features were in development (advanced features for RCM and Claims/Billing). however, feedback was enthusiastically accepted and and update to resolve issue was created