Alleva

RATING:

4.0

(70)

About Alleva

Alleva's EMR software solution offers the latest technology to therapists, improves the quality of their work, and relieves stress. The intuitive, user-friendly platform eases the workflow for those providing care. The EMR dashboard is task-based. If you have notes that need to be saved and signed, you don't need to go into each client chart to find what needs to be completed. When you log in for the day, you will see everything that needs to be completed. It also integrates with surveys to track treatment results and program improvement areas. Alleva auto-populates ICD-10 codes, and behavioral definitions can be customized to create a client-specific treatment plan. The solution is able to record patients' vitals and facilitates medication management. They offer ePre...

Alleva Pricing

Contact Alleva for pricing details.

Starting price: 

$1,000.00 per month

Free trial: 

Not Available

Free version: 

Not Available

Task-based EMR for easy compliance.
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Alleva Reviews

Overall Rating

4.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4

Value for money

4

Functionality

4

Most Helpful Reviews for Alleva

1 - 5 of 70 Reviews

User Profile

Bobby

Verified reviewer

Mental Health Care, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Alleva is the Bomb!

Top tier. Love utilizing it. Makes all our jobs easier and can’t say enough about the staff assigned to our account. Amazing people.

PROS

Aleeva is very seamless to use. The functionality and organization is top tier. The staff is one of the best staff’s I have ever worked with. Always there to help and improve the experience.

CONS

Cost, but we are happy to pay more for Aleeva.

Reason for choosing Alleva

Better support and functionality. Can’t say enough great things about Aleeva and their team.

Reasons for switching to Alleva

Better product, better customer service.

Vendor Response

Hi Bobby, Thank you for the 5-star review! We appreciate the work you do for those in need of care. It's good to hear that Alleva EMR makes your job easier. If any issues arise, please don't hesitate to reach out to our customer success team. Thanks again for taking the time to review Alleva EMR.

Replied March 2024

Salvatore

Mental Health Care, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

The best EMR/EHR

Excellence! Great customer service, great support team, User friendly. I've worked with 3 other EMR/EHR's and Alleva made my job considerably easier.

PROS

Everything that Alleva offers is works well with every facet of our company, and Alleva support is the best of the best.

CONS

I don't think that there are any cons that I know of.

Reason for choosing Alleva

We were looking for an EMR for our newly opened company 5 years ago and and it was obvious that Alleva had the best service, support, and pricing. It was evident that Alleva believed in their service and they weren't just doing it for the money, and they genuinely wanted to help us grow.... and they did.

Reasons for switching to Alleva

Cost primarily, and then I soon realized that I was getting a lot more than I paid for.

Vendor Response

Hi Salvatore, Thank you for the 5-star review! We appreciate the work you do for those in need of care. It's good to hear that Alleva EMR makes your job easier. If any issues arise, please don't hesitate to reach out to our customer success team. Thanks again for taking the time to review Alleva EMR.

Replied March 2024

Chris

Health, Wellness and Fitness, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed September 2023

Do NOT BUY!

PROS

There's nothing that I really enjoy about this system. We transitioned over from KIPU a few months ago and every since then, we have had nothing but challenges. You'll have some kids come out from Orange County to setup your system, walk in with wrinkled shirts, like they just rolled out of bed, with no agenda or plan as to what they plan to do or how to make the process go smoothly. They'll promise you the world and then bail when you ask for help. You can customize a lot but it's not worth it when everything is not functionating.

CONS

We had challenges from day 1. The system is down at least once a week for over an hour. You can't search in the system very well. We literally could not order RXs for days and received no assistances. We have a team over 50+ people and everyone has complained about this system - not a single one is happy that we moved over.

Reasons for switching to Alleva

Questionable

Vendor Response

Hi Chris, We're very sorry to hear about your bad experience and appreciate you bringing your discontent to our attention. We take customer feedback seriously and are committed to making things right. Please reach out to me directly or to our customer success department at: https://support.helloalleva.com/kb-tickets/new. I believe we can help you overcome the issues you described and better customize your experience on the platform. We'd appreciate the opportunity to improve our service. Thanks again. I look forward to hearing from you and resolving these issues to your complete satisfaction.

Replied October 2023

Kevin

Mental Health Care, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Alleva is Amazing

As a UR Quality Compliance guy, I really enjoyed the flexability, support and calendaring and reports.

PROS

Flexibility and support. I also love that it web based and completely confident

CONS

The colors of the screen. Otherwise, eveything else is great

Reason for choosing Alleva

Current functionality and freedom to choose

Reasons for switching to Alleva

Modern functionality and massive supports. Ease of customize

Vendor Response

Hi Kevin, Thank you for the 5-star review! We appreciate the work you do for those in need of care. It's good to hear that Alleva EMR makes your job easier. If any issues arise, please don't hesitate to reach out to our customer success team. Thanks again for taking the time to review Alleva EMR.

Replied March 2024

Eric

Hospital & Health Care, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Alleva is great to work with.

I liked Alleva because of the security it has and how the tips are helpful if you need assistance.

PROS

I liked how everything is organized and fast speed.

CONS

Not much about dislikes at this moment. I have been using for a year now.

Reasons for switching to Alleva

Company made the switch as I am glad it was for Alleva.

Vendor Response

Hi Eric, Thank you for the 5-star review! We appreciate the work you do for those in need of care. It's good to hear that Alleva EMR makes your job easier. If any issues arise, please don't hesitate to reach out to our customer success team. Thanks again for taking the time to review Alleva EMR.

Replied March 2024