Skips over some number inputs and forces you to type it again. Cannot delete communication logs if an error is made.

Very user friendly even a non-tech individual can navigate without fail. Support is at your finger tips with a very rapid response time.

Time consuming for administrators. Alleva struggled with the flow of the roll out within our business.

The assessment and document features can be difficult to navigate.

Ease of progress notes, treatment planning and assignments attached to treatment plans along with easy updates within the plan, and discharge plan/ summary are simple.

Software supported basic revenue cycle management functions.

It has helped our therapists be more effecient and effective with their time and treatment of clients. It has helped us to become CARF accredited and meets all of our multiorganizational needs.

The medication ordering options are constrained and difficult to use.

It is consumer friendly, simple and timely. Meaning it doesn't consume my time unnecessarily in documentation.

The templates are perfect, especially for progress notes and I love that the Alleva team has worked with us to tailor/ improve it to make it even more user friendly.

This software is very user friendly and has great customer service.

This is literally the only part of Alleva that has been difficult to work with.

The staff has been very supportive and open to communication with our current staff they have been able to correct any errors or issues that we've found with ease and quickness.

I like that the software is capable of many things and can be edited to fit each companies needs. I love that it autosaves everything.

I have been happy for the past year, and based on all information I have, will be happy for many years to come.

This lack of a feature has been very stressful for our company in working mobile as many button simply don't work and the calendar is not mobile friendly.

My overall experience with Alleva has been spectacular. At the end of the day with an EHR, you want top quality customer service and customer experience.

It is frustrating to have the system glitch multiple times a shift - screens not populating with data already entered, at least daily a message saying there is a loading error.

The entire Alleva team and their willingness to flex, grow and change as we mature our business model.

The customer service is the best attribute to this software by far. The team at Alleva is always happy to help us in learning how to use their product and tailor the product itself to suit our needs.

There are very many components that my agency does not use and so it's confusing to have to ignore so much of what is on our screen.

Specialized Software for PHP, IOP, and Residential Providers of Behavioral Health & Substance Abuse Treatment.

Very user friendly in all areas of the software. The software was well put together and allowing the user to understand and acknowledge the information quickly.

The mobile software is beyond terrible and pales in comparison to the desktop application.

We have many different oversight agencies that have various requirements. Alleva is able to bring these all together in a user friendly way that keeps us compliant all while making workflow easier.

Have to logout and log back in. When you are trying to get meds to 60 people and you have to keep doing this - its annoying.

I like that its visually appealing, and rather easy to use. You can track and pull reports on pretty much every aspect of a clients treatment.

Treatment planning is the worst, using the drop down menus are not in line with state and federal requirements.

It is user friendly and the customer service is excellent.

My overall experience with Alleva has been good. I would highly recommend it to any healthcare facility looking to replace their current EMR.

It has helped us to improve as an organization and meet licensing needs as well as provide a better platform to serve our clientele.

It is time consuming to adapt our facility to Alleva. Alleva appears to struggle with understanding out states regulation and overall substance use disorder treatment for our level of care.

As a business we are still struggling to use the software but it’s more on user error not software error.

NueMD is a nice product with a good interface and reasonably priced, so overall a good option to keep on the table.

Pricing, ease of setup and use, claims management screen is a great tool, EHR integration, pricing, support staff, amazing user guides.

I appreciated the simplicity of the NueMD design; it was easy to extend schedules, and the design was two-dimensional. I also liked the reports that could be run about types of services rendered.

Terrible customer service, overpriced for small practices.

Easy to Use- billing and scheduling in one program is great.

Many features with all in one medical documentation and billing, easy to use once learned.

It freezes up sometimes, while using it. Which can be very annoying and delay your work day.

The product is very easy to use, it's is very convenient and customer satisfactory.

Medical billing software, in general, is stuck in dark ages. Needs to have proper UX redesign.

Easiness to move from window to window and the simplicity to the eye vision to catch the information.

When an issue arises with your contracted services, NueMD is not willing to credit you for the downtime or the inconvenience. Blocking and unblocking has no user information.

Once therapist side of evaluation, daily, progress, and discharge notes were developed, they worked well. Good training on how to use with therapist side and intuitive.

Overall great EHR once learned that serves as an all in one for medical documentation and billing services.

I used Nuesoft for 1 year and then I lost a major account due to provider going on medical leave. I could no longer afford it so I had to drop it.

Found out my billing specialist was moved to another area and I was the one who had to reach out to get help. I finally saw the writing on the wall in January and immediately cancelled my contract.

Thank you NueMD for providing awesome billing software that is helping me to grow my business.

If I ever have any questions, the vendor is always available to help. My account manager not only helps, but she explains things to me so that I have a better understanding of how it works.

We have no real complaints. The only thing I wish would change is the cost of the product.

Liked the scheduling far better than the notes sections. Not many options in the way of documentation.

If you have used other software, you will see how easy it is to use and how helpful the staff is compared to other companies. They act like they care.

Easy to use, friendly, and fast help desk support who are there when I need them. Easy to contact and talk to; they are very helpful.

The customer support we receive with NueMD is outstanding, the software is user-friendly, and the integration is seamless.

This product has a very good cost and the training and implementation are very user friendly and intuitive. It has been a very pleasant surprise using this system.

What I like best about this product is the versatility, and the ability to build your database for each sort of practice, facility, and auxiliary provider is the best I've encountered.

And it works great for each department. And the customer service is great and very helpful.

Clear and easy to understand UI. Good reporting tool with colorful reports.

Acquired shortly after we implemented, with HORRIBLE support afterwards. No longer supporting the product and refuse to make any enhancements or fix any problems.

Incorrect billing charges and incorrect EHR charges multiple months that I had to correct them on.

They were helpful and lots of people reaching out to me to get set up, which was helpful.

Greedy useless company incapable of producing a functional ehr.

I'm Very Happy using NueMD, very user friendly and customer service is always there to help, when ever there is any issue customer service is always there to help.

It is always user friendly, which helps keep thing running very smoothly. Which makes the work day better.

The most I like about this product is that this software NueMD is very friendly user and easy to navigate through. Also, the Tech-Support team is wonderful very helpful and knowledgeable.

US Dollar

Alleva's EMR software solution offers the latest technology to therapists, improves the quality of their work, and relieves stress. The intuitive, user-friendly platform eases the workflow for those providing care.

The EMR dashboard is task-based. If you have notes that need to be saved and signed, you don't need to go into each client chart to find what needs to be completed. When you log in for the day, you will see everything that needs to be completed. It also integrates with surveys to track treatment results and program improvement areas.

Alleva auto-populates ICD-10 codes, and behavioral definitions can be customized to create a client-specific treatment plan. The solution is able to record patients' vitals and facilitates medication management. They offer ePrescribe. Customizable alerts can be set up for other users and clients via email or text. Users have the option to customize intake forms as well.

Additional notable features include built-in telehealth, a robust CRM, client portal, mobile app. Alleva is mobile-friendly, so clinicians are able to work from anywhere and dictate their notes from their mobile devices. Insights is an advanced reporting tool that is fully customizable and makes reporting a breeze. 

With dedicated support available at every step, Alleva's friendly EMR leads the way in behavioral health. 

LongDescription

Treatment Planning

Employee Management

Confirmation/Reminders

Self Service Portal

EMR/EHR

E-Prescribing

Inpatient/Residential

Initial Assessments

Medical Billing

For Mental/Behavioral Health

Compliance Tracking

Claims Management

Appointment Scheduling

Multi-Provider Practice

Customizable Reports

Activity Tracking

Progress Tracking

Task Scheduling

Calendar Management

Scheduling

Multi-Location

Role-Based Permissions

Client Portal

Forms Management

Workflow Management

Activity Dashboard

Reporting & Statistics

Reminders

Real Time Reporting

Progress Reports

Customizable Forms

Appointment Management

Records Management

Document Management

Formulary Management

Healthcare Compliance

Charting

Decision Support

Coding Assistance

Customizable Templates

Progress Notes

Notes Management

Patient Records Management

Physician Scheduling

Patient Scheduling

Alerts/Notifications

Task Editing/Updating

Task Tagging

Task Progress Tracking

HIPAA Compliant

Therapy Notes

Telemedicine

For Substance Abuse Therapy

Mobile App

Revenue Management

Windows 7

Windows Vista

Windows XP

Mac OS

Web browser (OS agnostic)

Windows 2000

Windows 8

Windows 10

24/7 (Live Rep)

Chat

2-10

11-50

51-200

201-500

Alleva

In Person

Live Online

Webinars

Documentation

NueMD offers a suite of cloud-based software and medical billing services for practices of all sizes. NueMD is an integrated practice management, medical billing, electronic health recording and appointment scheduling solution.


Medical billing users can process an unlimited number of claims through NueMD's HIPAA-compliant claims clearinghouse. Additional product features include integrated credit card processing and one-click paper claims.


With NueMD's ONC-ATCB certified EHR, doctors and medical staff can add charting, e-prescribing, laboratory report tracking and secure fax management to their clinical workflow.


NueMD is priced on a monthly subscription basis, which includes an unlimited number of users and practice locations. NueMD uses a customer support instant messaging system to provide timely technical support to their users. A mobile app is also available for iOS and Android.


NueMD is no longer available for purchase



Meaningful Use Certified

Faculty/Staff Management

Invoice History

Practice Management

On Call Scheduling

Patient Intake

Recurring Appointments

No-Show Tracking

Registration Management

Care Plan Management

ONC-ATCB Certified

Multi-Physician

Assessment Management

Code & Charge Entry

Dunning Management

Claims Scrubbing

Outcome Assessment Tools

Handwriting Recognition

Insurance Management

Voice Recognition

Physician Management

Billing & Invoicing

Patient Management

SOAP notes

Quotes/Estimates

Drag & Drop

Patient Portal

Live Chat

Inventory Management

Insurance Eligibility Verification

Remittance Advice

For Family Medicine

Medication Management

For Psychiatrists

Drug Reference Database

For Obstetrics & Gynecology

For Dermatologists

For Podiatrists

For Primary Care

For Urgent Care

For Pain Management

OSHA Recordkeeping

Health Monitoring

For Neurologists

Standard packages start at $149 per month, per provider. Ask about special pricing.

Alleva vs NueMD

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