Skips over some number inputs and forces you to type it again. Cannot delete communication logs if an error is made.

Very user friendly even a non-tech individual can navigate without fail. Support is at your finger tips with a very rapid response time.

Time consuming for administrators. Alleva struggled with the flow of the roll out within our business.

The assessment and document features can be difficult to navigate.

Ease of progress notes, treatment planning and assignments attached to treatment plans along with easy updates within the plan, and discharge plan/ summary are simple.

Software supported basic revenue cycle management functions.

It has helped our therapists be more effecient and effective with their time and treatment of clients. It has helped us to become CARF accredited and meets all of our multiorganizational needs.

The medication ordering options are constrained and difficult to use.

It is consumer friendly, simple and timely. Meaning it doesn't consume my time unnecessarily in documentation.

The templates are perfect, especially for progress notes and I love that the Alleva team has worked with us to tailor/ improve it to make it even more user friendly.

This software is very user friendly and has great customer service.

This is literally the only part of Alleva that has been difficult to work with.

The staff has been very supportive and open to communication with our current staff they have been able to correct any errors or issues that we've found with ease and quickness.

I like that the software is capable of many things and can be edited to fit each companies needs. I love that it autosaves everything.

I have been happy for the past year, and based on all information I have, will be happy for many years to come.

This lack of a feature has been very stressful for our company in working mobile as many button simply don't work and the calendar is not mobile friendly.

My overall experience with Alleva has been spectacular. At the end of the day with an EHR, you want top quality customer service and customer experience.

It is frustrating to have the system glitch multiple times a shift - screens not populating with data already entered, at least daily a message saying there is a loading error.

The entire Alleva team and their willingness to flex, grow and change as we mature our business model.

The customer service is the best attribute to this software by far. The team at Alleva is always happy to help us in learning how to use their product and tailor the product itself to suit our needs.

There are very many components that my agency does not use and so it's confusing to have to ignore so much of what is on our screen.

Specialized Software for PHP, IOP, and Residential Providers of Behavioral Health & Substance Abuse Treatment.

Very user friendly in all areas of the software. The software was well put together and allowing the user to understand and acknowledge the information quickly.

The mobile software is beyond terrible and pales in comparison to the desktop application.

We have many different oversight agencies that have various requirements. Alleva is able to bring these all together in a user friendly way that keeps us compliant all while making workflow easier.

Have to logout and log back in. When you are trying to get meds to 60 people and you have to keep doing this - its annoying.

I like that its visually appealing, and rather easy to use. You can track and pull reports on pretty much every aspect of a clients treatment.

Treatment planning is the worst, using the drop down menus are not in line with state and federal requirements.

It is user friendly and the customer service is excellent.

My overall experience with Alleva has been good. I would highly recommend it to any healthcare facility looking to replace their current EMR.

It has helped us to improve as an organization and meet licensing needs as well as provide a better platform to serve our clientele.

It is time consuming to adapt our facility to Alleva. Alleva appears to struggle with understanding out states regulation and overall substance use disorder treatment for our level of care.

As a business we are still struggling to use the software but it’s more on user error not software error.

SimplePractice is really easy to use and the user interface is nice. It makes a lot of the monotonous tasks of documenting and billing super easy.

Such a great and simple software with too many tools and features easily to customize and super easy for average user.

Stay away...you will leave once an audit occurs and they refuse to provide you your own records.

I love how easy it is to take care of everything I need to regarding client on boarding.

I like the how its easy to use and navigate. I love that there are helpful videos on every page.

I have liked being able to customize my intake paperwork, evaluations and progress notes. I also really appreciate how easy it has been to learn to use this program.

I love how it is user friendly. I love the built in templates and the ease of being able to create any new electronic forms for clients to review and/or fill out.

My cost s going up over 60. Current customers complained in large numbers and the new company basically ignored them.

My overall experience is wonderful because the software and platform are perfect for therapist.

The software is very user friendly and cost effective. I am able to integrate it with my calendar and I can take online payments easily.

I was using the telehealth feature even before the pandemic and have found it to be excellent. I also appreciate the cutting edge quality improvements.

Very straight forward and user friendly. Loved the telehealth option and the electronic consent.

Best and most important about this software was being able to make my appointments and be able to video chat with my therapist.

And these are options I will never use but will be charged for them monthly.

I think it is something that should be an option. It is too bad that is not an option for people that are more challenged by the program.

I am really happy to have found such a useful tool at such a great price.

So far, very excited, very pleased with your customer service and overall happy that we made the jump from three separate software over to one.

I love that this software seamlessly helps to keep me organized in my private practice through its prompts and reminders.

I love the ease of use including scheduling and billing for clients. I also love how intergrated the system is with credit card processing.

I like how this is HIPPA approved and does not cost the business money to use for strictly video conferencing.

I am just starting a practice and this will be helpful once I can figure out how to fit all the pieces together in a good sequence.

This process can take a few days which is frustrating when many problems can be managed with a quick phone call.

I love how user friendly it is and how it keeps me so organized. Technical support is very helpful and attentive.

I used to advocate for SP as an EHR because they did a wonderful job of making things easy on therapists.

This software encompasses everything I need to run a private practice; from initial forms and scheduling to compliant note keeping and billing the ease of use is outstanding.

Forget about getting your own records, there is no way to downlead client demographics or information.

New plan requires selecting by deadline OR they will hold all your clients information hostage and restrict all access to even their demographic information which is illegal and unethical.

I am excited to see how the the customer service support conversation will go, hopefully it will help me understand how to have intake forms.

I chose this mostly because I am allowed to customize and create templates for progress notes and intake forms. Also love the ease of use and cost.

I am a pediatric occupational therapist and have been very happy with Simple Practice. I would recommend it to anyone.

I appreciate the user interface on the website and app. It's easy to use and pretty intuitive.

Overall this is great and easy to use software for anyone with a small/medium size mental healthcare practice.

I have a data base now that I use who program is awful and childish but they are able to create the reports I need. Its sad this program is missing the one thing i need more than anything.

Making changes and creating templates is very easy and simple to do. Our team really has enjoyed the sync feature of the calendar with our G-suite as well as how easy it is to do billing.

The price structure is terrible. It's way too expensive and the features are remarkably limited in comparison to other platforms out there.

Simple practice makes it easy to manage my day and quickly bill insurance. I love the automatic invoicing features and the ease of use of the client portal.

I strongly recommend Simple Practice to all my former colleagues and other healthcare professionals in the field, who can benefit from this low-cost efficient software.

The prompts for setup were a bit confusing and I'm having trouble getting back to some sections that I worked on previously.

Mostly user-friendly, responsive and helpful customer support, customizable templates, clear video, easy client onboarding and billing, great value for the price.

I loved it so much, and recommended it often. I will no longer because f the profit first changes.

I like that I can easily plug in changes or updates to my schedule at any time and the mobile app is amazing. I also like that you can send automatic reminder emails to clients prior to sessions.

The free trial was a great way to see how the program can work for us and we are so glad that it did it.

I felt simple practice has everything I needed, at the most competitive price. It was also user friendly, and customer support was excellent.

Simple Practice has made it easy to post payments automatically into its accounting portion of the software. It is delightful not to have to go looking for EOBS or post them manually.

I think SimplePractice is very robust and perfect for a newer or established practice. I would highly recommend it.

I like the fact that we no longer have to have paper files, ease of use overall and some of the features like appointment reminders, the ability to create and add your own documents.

The data provided and reporting helps to improve service delivery and marketing efforts. Love the integrated software.

I had problems with claims being denied by one insurance company, and the customer support provided by Simple Practice solved the problem.

US Dollar

Alleva's EMR software solution offers the latest technology to therapists, improves the quality of their work, and relieves stress. The intuitive, user-friendly platform eases the workflow for those providing care.

The EMR dashboard is task-based. If you have notes that need to be saved and signed, you don't need to go into each client chart to find what needs to be completed. When you log in for the day, you will see everything that needs to be completed. It also integrates with surveys to track treatment results and program improvement areas.

Alleva auto-populates ICD-10 codes, and behavioral definitions can be customized to create a client-specific treatment plan. The solution is able to record patients' vitals and facilitates medication management. They offer ePrescribe. Customizable alerts can be set up for other users and clients via email or text. Users have the option to customize intake forms as well.

Additional notable features include built-in telehealth, a robust CRM, client portal, mobile app. Alleva is mobile-friendly, so clinicians are able to work from anywhere and dictate their notes from their mobile devices. Insights is an advanced reporting tool that is fully customizable and makes reporting a breeze. 

With dedicated support available at every step, Alleva's friendly EMR leads the way in behavioral health. 

LongDescription

Treatment Planning

Employee Management

Confirmation/Reminders

Self Service Portal

EMR/EHR

E-Prescribing

Inpatient/Residential

Initial Assessments

Medical Billing

For Mental/Behavioral Health

Compliance Tracking

Claims Management

Appointment Scheduling

Multi-Provider Practice

Customizable Reports

Activity Tracking

Progress Tracking

Task Scheduling

Calendar Management

Scheduling

Multi-Location

Role-Based Permissions

Client Portal

Forms Management

Workflow Management

Activity Dashboard

Reporting & Statistics

Reminders

Real Time Reporting

Progress Reports

Customizable Forms

Appointment Management

Records Management

Document Management

Formulary Management

Healthcare Compliance

Charting

Decision Support

Coding Assistance

Customizable Templates

Progress Notes

Notes Management

Patient Records Management

Physician Scheduling

Patient Scheduling

Alerts/Notifications

Task Editing/Updating

Task Tagging

Task Progress Tracking

HIPAA Compliant

Therapy Notes

Telemedicine

For Substance Abuse Therapy

Mobile App

Revenue Management

For Healthcare

Data Security

Windows 7

Windows Vista

Windows XP

Mac OS

Web browser (OS agnostic)

Windows 2000

Windows 8

Windows 10

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

2-10

11-50

51-200

201-500

Alleva

In Person

Live Online

Webinars

Documentation

Videos

SimplePractice is a cloud-based practice management system built to make the business side of private practice easier. Our easy-to-use and HIPAA-compliant software helps health and wellness professionals automated their day-to-day processes like scheduling, payment processing, documentation, and more. Key features include free, unlimited appointment reminders, insurance claim management, online appointment requests, and a Client Portal to simplify client communication. 

Send paperless intake forms through the Client Portal—making it easy for your clients to review, sign, and make payments all in one place. Use the online appointment requests feature to let clients request a time that works for them. From there, you can approve or deny any request. 

Once your appointments are scheduled, reduce your no-shows by sending free, unlimited voice, text, and email reminders to all your clients. The integrated telehealth platform allows you to see clients from anywhere, with no extra logins or links. 

Streamline your note-taking process with the robust template library, or create your own templates to spend less time on paperwork and time in sessions. You can load your preview notes, make any edits, and then lock and sign your note, and you’re done! 

Now you don’t have to spend time in your sessions discussing payments. Simplify online payments with AutoPay and secure online credit card processing. Plus, credit card payment processing is fully integrated with your SimplePractice account—no need for extra logins or hassle. 

SimplePractice also has the tools you need to successfully market your practice like the Professional Website. Choose from professionally curated themes, colors, and photos to build a simple, beautiful website in minutes. Plus, the Professional Website seamlessly integrates with your account, so you don’t need to enter all your practice information twice. Your SimplePractice account also integrates with the Monarch directory, so prospective clients can easily find your practice, request an appointment, and get the care they need.

Document Templates

Faculty/Staff Management

Electronic Payments

Invoice History

Status Tracking

Patient Engagement

Payment Processing

Practice Management

Document Storage

Group Notes

Digital Signature

Referral Tracking

Secure Messaging

SSL Security

Credit Card Processing

On Call Scheduling

Invoice Management

Transaction History

Attendance Management

Patient Intake

Customer Database

Recurring Appointments

No-Show Tracking

Medical History Records

Care Plan Management

Customizable Fields

Collaboration Tools

Activity Management

Self Payment

Multi-Physician

Client Chart Audit Tools

Data Import/Export

Graphical Data Presentation

Assessment Management

One-to-One Messaging

SimplePractice offers three plans, the Start Plan for $29 per month, the Essential Plan starting at $69 per month and the Plus Plan starting at $99 per month.  Visit simplepractice.com/pricing to see what features are available in each plan.

Alleva vs SimplePractice

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