Skips over some number inputs and forces you to type it again. Cannot delete communication logs if an error is made.

Very user friendly even a non-tech individual can navigate without fail. Support is at your finger tips with a very rapid response time.

Time consuming for administrators. Alleva struggled with the flow of the roll out within our business.

The assessment and document features can be difficult to navigate.

Ease of progress notes, treatment planning and assignments attached to treatment plans along with easy updates within the plan, and discharge plan/ summary are simple.

Software supported basic revenue cycle management functions.

Ease of use, excellent customer support, affordable.

It has helped our therapists be more effecient and effective with their time and treatment of clients. It has helped us to become CARF accredited and meets all of our multiorganizational needs.

The medication ordering options are constrained and difficult to use.

It is consumer friendly, simple and timely. Meaning it doesn't consume my time unnecessarily in documentation.

Alleva's user friendly interface and its ability to streamline my workflow efficiently.

The templates are perfect, especially for progress notes and I love that the Alleva team has worked with us to tailor/ improve it to make it even more user friendly.

This software is very user friendly and has great customer service.

This is literally the only part of Alleva that has been difficult to work with.

The staff has been very supportive and open to communication with our current staff they have been able to correct any errors or issues that we've found with ease and quickness.

I like that the software is capable of many things and can be edited to fit each companies needs. I love that it autosaves everything.

Great customer service, great support team, User friendly. I've worked with 3 other EMR/EHR's and Alleva made my job considerably easier.

I have been happy for the past year, and based on all information I have, will be happy for many years to come.

This lack of a feature has been very stressful for our company in working mobile as many button simply don't work and the calendar is not mobile friendly.

My overall experience with Alleva has been spectacular. At the end of the day with an EHR, you want top quality customer service and customer experience.

Working with [sensitive content hidden] has been an absolute pleasure. They are knowledgeable, kind, and eager to help.

Alleva is very easy to use. I appreciate the ease in charting, looking at biopsychosocials, obtaining documents, etc.

It is frustrating to have the system glitch multiple times a shift - screens not populating with data already entered, at least daily a message saying there is a loading error.

The entire Alleva team and their willingness to flex, grow and change as we mature our business model.

The customer service is the best attribute to this software by far. The team at Alleva is always happy to help us in learning how to use their product and tailor the product itself to suit our needs.

There are very many components that my agency does not use and so it's confusing to have to ignore so much of what is on our screen.

Specialized Software for PHP, IOP, and Residential Providers of Behavioral Health & Substance Abuse Treatment.

Very user friendly in all areas of the software. The software was well put together and allowing the user to understand and acknowledge the information quickly.

The mobile software is beyond terrible and pales in comparison to the desktop application.

We have many different oversight agencies that have various requirements. Alleva is able to bring these all together in a user friendly way that keeps us compliant all while making workflow easier.

Have to logout and log back in. When you are trying to get meds to 60 people and you have to keep doing this - its annoying.

I like that its visually appealing, and rather easy to use. You can track and pull reports on pretty much every aspect of a clients treatment.

Helpful with tracking important business information such as census, patient patterns in mental health and substance abuse. Excellent customer service and support.

Treatment planning is the worst, using the drop down menus are not in line with state and federal requirements.

It is user friendly and the customer service is excellent.

My overall experience with Alleva has been good. I would highly recommend it to any healthcare facility looking to replace their current EMR.

It has helped us to improve as an organization and meet licensing needs as well as provide a better platform to serve our clientele.

It is time consuming to adapt our facility to Alleva. Alleva appears to struggle with understanding out states regulation and overall substance use disorder treatment for our level of care.

As a business we are still struggling to use the software but it’s more on user error not software error.

Clients can cancel appointments through the portal, which then notifies the clinician, but if a clinician cancels an appointment, again no notification is sent out to the client.

The support staff is amazing and very helpful. For me, that is the best part of Therapy Notes.

My overall experience with TherapyNotes has been great. They have done an amazing job creating this software.

I particularly love how the treatment objectives auto-populate into progress notes to keep you on track with monitoring and updating those.

It was relatively straightforward, great price, could do insurance billing for you, includes treatment planning, integrated CC processing.

If you have a problem, they spend hours blaming you. When that’s not the problem, they escalate and/or refer to the “development team.

They even have a telehealth platform integrated. The customer support is top notch, quick to respond, timely and efficient, helpful and always pleasant.

In February, when I was warned of a charge pending for lack of compliance, I called Therapy Notes. They then told me it WAS required.

I don't need the condescending ways that TherapyNotes literally PREVENTS YOU from, rather than cautions you about, doing certain notes out of order. Cautioning is a superb idea.

Intuitiveness and ease of use, reliability, and ongoing enhancement of features that fit my growing therapy practice needs.

I love the quality, organization and ease of use. They also have an amazing customer support team that are available around the clock to give support.

Overall great and cost-effective in the long-term.

M very happy with this software. I especially liked the customer service call during my free trial to help me learn about all of the features and assess if I needed support.

The  customer  service is  courteous and very patient and very  accessible. They gave me a free trial and is very  user friendly.

TherapyNotes is really intuitive and easy to learn. It has great built-in reminder features to make it simple to use from a clinical perspective.

The price is great as well and they are always helpful.

I chose this product for the value and the reputation for outstanding support.

Intuitive, Great Customer Service and Always Improving.

US Dollar

Alleva's EMR software solution offers the latest technology to therapists, improves the quality of their work, and relieves stress. The intuitive, user-friendly platform eases the workflow for those providing care.

The EMR dashboard is task-based. If you have notes that need to be saved and signed, you don't need to go into each client chart to find what needs to be completed. When you log in for the day, you will see everything that needs to be completed. It also integrates with surveys to track treatment results and program improvement areas.

Alleva auto-populates ICD-10 codes, and behavioral definitions can be customized to create a client-specific treatment plan. The solution is able to record patients' vitals and facilitates medication management. They offer ePrescribe. Customizable alerts can be set up for other users and clients via email or text. Users have the option to customize intake forms as well.

Additional notable features include built-in telehealth, a robust CRM, client portal, mobile app. Alleva is mobile-friendly, so clinicians are able to work from anywhere and dictate their notes from their mobile devices. Insights is an advanced reporting tool that is fully customizable and makes reporting a breeze. 

With dedicated support available at every step, Alleva's friendly EMR leads the way in behavioral health. 

LongDescription

Treatment Planning

Employee Management

Confirmation/Reminders

Self Service Portal

EMR/EHR

E-Prescribing

Inpatient/Residential

Initial Assessments

Medical Billing

For Mental/Behavioral Health

Compliance Tracking

Claims Management

Appointment Scheduling

Multi-Provider Practice

Customizable Reports

Activity Tracking

Progress Tracking

Task Scheduling

Calendar Management

Scheduling

Multi-Location

Role-Based Permissions

Client Portal

Forms Management

Workflow Management

Activity Dashboard

Reporting & Statistics

Reminders

Real Time Reporting

Progress Reports

Customizable Forms

Appointment Management

Records Management

Document Management

Formulary Management

Healthcare Compliance

Charting

Decision Support

Coding Assistance

Customizable Templates

Progress Notes

Notes Management

Patient Records Management

Physician Scheduling

Patient Scheduling

Alerts/Notifications

Task Editing/Updating

Task Tagging

Task Progress Tracking

HIPAA Compliant

Therapy Notes

Telemedicine

For Substance Abuse Therapy

Mobile App

Revenue Management

For Healthcare

Data Security

Windows 7

Windows Vista

Windows XP

Mac OS

Web browser (OS agnostic)

Windows 2000

Windows 8

Windows 10

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

2-10

11-50

51-200

201-500

Alleva

In Person

Live Online

Webinars

Documentation

Videos

TherapyNotes is a cloud-based mental/behavioral health software system that includes electronic health records (EHR), a patient portal, patient scheduling and medical billing. The solution is suitable for practices of all sizes, including those with multiple locations or with providers who need access outside the office.


TherapyNotes provides access to several types of specialty note templates for various types of medical practices such as psychotherapy, psychiatry and behavioral health. Using TherapyNotes, medical professionals can create and customize treatment plans, progress notes, psychological evaluations, termination notes and more.


The solution also includes a billing module, which gives providers the ability to create statements and billing reports. The credit card processing module lets users enter/swipe cards directly into the system and save card information for future transactions. Users can create recurring appointments, set staff work schedules and send appointment reminders to the patients directly from the system.


TherapyNotes is an HIPAA-certified application and complies with PCI standards for data security. All data is stored in a fully encrypted SAS 70 Type II certified data centers.



Real-Time Analytics

Document Templates

Case Management

Faculty/Staff Management

Electronic Payments

Invoice History

Status Tracking

Payment Processing

Practice Management

Claims Tracking

Online Forms

Document Storage

Referral Tracking

SSL Security

Electronic Signature

Credit Card Processing

On Call Scheduling

Virtual Waiting Room

Invoice Management

Claims Adjuster Management

Patient Intake

Customer Database

Recurring Appointments

No-Show Tracking

Paper-Based Claims

Data Import/Export

Assessment Management

Payor Management

Code & Charge Entry

Mobile Access

Dunning Management

Compliance Management

Claims Scrubbing

Historical Reporting

Electronic Submission

Single Provider Practice

Real Time Notifications

Email Reminders

Handwriting Recognition

File Sharing

Voice Recognition

Co-Pay & Deductible Tracking

Calendar Sync

Remote Treatment Planning

Physician Management

Billing & Invoicing

Customer Management

Electronic Claims

Audit Management

Monitoring

Video Conferencing

Quotes/Estimates

Drag & Drop

Secure Data Storage

Insurance Eligibility Verification

For Medical Purposes

Remittance Advice

Search/Filter

Patient Communications

For Practice, Clinic, Hospital, Center, or Facility:
First clinician - $59/month
Additional clinicians - $30/month
Interns - $20/month

For Non-Profit US Organization: $25/month per clinician

14 cents each for electronic claims
14 cents each for text & phone reminders
Free email reminders

Alleva vs TherapyNotes, LLC

User Ratings & Reviews

Pricing

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