Azalea Health vs NueMD

RATING:

4.3

(89)

Azalea Health has 89 reviews and a rating of 4.3 / 5 stars vs NueMD which has 456 reviews and a rating of 4.37 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.3 (89)
4.4 (456)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4 / 5
4 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4 / 5
4 / 5
Last Review Written
December 5, 2023
August 12, 2022
Pros/Cons
  • Pros

  • I am able to print and view reports about accounts receivables, collections and payors at any time and for any period. All this at a reasonable cost and a peace of mind.
  • Azalea is user friendly and the support team has been wonderful throughout the set up and any changes that have occurred over the past year.
  • Cons

  • Providers complain that systems does not allow the review of the hierarchical codes for ICD-10.
  • This is a very cumbersome and confusing EMR. The screens are not intuitive and the system is extremely hard to navigate.
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  • Pros

  • NueMD is a nice product with a good interface and reasonably priced, so overall a good option to keep on the table.
  • Pricing, ease of setup and use, claims management screen is a great tool, EHR integration, pricing, support staff, amazing user guides.
  • Cons

  • It freezes up sometimes, while using it. Which can be very annoying and delay your work day.
  • When an issue arises with your contracted services, NueMD is not willing to credit you for the downtime or the inconvenience. Blocking and unblocking has no user information.
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Pricing Range
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$
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Product Demo
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Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2019

FrontRunners

2020

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos