BehaveHealth Platform

RATING:

4.9

(12)

About BehaveHealth Platform

Behave Health is a behavioral health program management platform, combining an EHR, CRM, ERP, and RCM into one single platform solution. This software supports treatment center operations, clinical and medical departments, revenue cycle management, and admissions - covering the entire continuum of care. Behave Health is simple to use and easily scalable for new or existing small to medium-sized facilities, with four different pricing tiers to choose from. Additional features for other departments include housing notes, bed management, medication management, drug test results, vital signs, plus others. Behave Health is available for both Mac and PCs, iOS or Android mobile devices. The platform is HIPAA-compliant, with customizable user permissions by role. ...
Behave EHR Bed Management

BehaveHealth Platform Reviews

Overall Rating

4.9

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for BehaveHealth Platform

1 - 5 of 12 Reviews

Jamie

Hospitality, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2021

Exactly what we were looking for.

Excellent! The customer service from Behave Health is the most hands on and responsive that I have received in a very long time.

PROS

The features and capabilities were the best pet of this software.

CONS

Pretty customizable, but maybe take away features we won’t use and add on the features we will need.

Reason for choosing BehaveHealth Platform

It was all encompassing and the price was reasonable.

Vendor Response

Thank you for the excellent review Jamie!

Replied July 2021

Jay

Mental Health Care, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

Powerful, robust suite which changed how we communicate

In the beginning the learning curve was exceptionally high, but exciting. Not that it's complex, but the devs were rolling out suite changes in vivo as we were settling into the environment. The support was very rapid, and personal. Getting our clientele to adopt the platform of their end is much harder, but that's what we've expected. However, the integration of their application system on our website is flawless- making file building effortless. In all this was one of the best moves we've made over the past year.

PROS

The broad functionality allowed us to adopt the platform to our needs. While it features many options we don't use, there's so many vitally needed features we were using bric-a-brac solutions for it saves quite a bit of money and confusion in switching between this system and that one. Some staff are less inclined toward desktop computing, and once they got the hang of the app they easily made use of it.

CONS

There are a few features we wish we could tweak or scale, some templates that are *this close* to what we need. We're paying for a larger suite to ensure we have access to nearly everything we could ever need, and we're certain that we will see more flexibility with the program.

Vendor Response

Thank you for the great review Jay!

Replied July 2021

Suzan

Non-Profit Organization Management, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2021

Great

I use this daily and I feel this is a good software its not to hard to use and has many benefits

PROS

The software is easy to understand and also use. If you have any questions the help link is good and customer service helped alot once when we needed it also

CONS

Customizing or renaming certain things, and then with redoing payments or charges it does not take them out completely you can still see them

Vendor Response

Thank you for the good review Suzan. We also appreciate the feedback on the payments and charges. I will bring this to the team to see how we can improve the experience.

Replied July 2021

Parker

Mental Health Care, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2021

Excellent System and Service

BehaveHealth is very user friendly. The customer service experience is incredible. Very fast responses on technical issues as well as system enhancements.

PROS

The software is easy to use. Very self explanatory. The data options are very logical, are well grouped and flow easily. Reporting is flexible and cutomizable.

CONS

None that I can recall. The overall system functionality is superb.

Vendor Response

Thank you for the awesome review Parker!

Replied July 2021

Lori

Non-Profit Organization Management, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2021

Administrator

Its a great simple product to use! If you looking for a software, give this one a try!

PROS

Easy to set up client in the system. Easy to do billing as well. Its a great software for clients to use as well.

CONS

When they were switching over to the new software it had some glitches but they address the problem and get it fixed really fast! :)

Vendor Response

Thank you for the wonderful review Lori!

Replied July 2021