---
title: "CR Essentials Software Reviews, Demo & Pricing - 2026"
description: "Review of CR Essentials Software: system overview, features, price and cost information. Get free demos and compare to similar programs."
source_url: "https://www.softwareadvice.com/mental-health/behaviorsoft-profile/"
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---

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CR Essentials

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[Reviews](https://www.softwareadvice.com/mental-health/behaviorsoft-profile/reviews/)[Alternatives](https://www.softwareadvice.com/mental-health/behaviorsoft-profile/alternatives/)

# CR Essentials Review

Wondering if CR Essentials is right for your organization?

Our Applied Behavior Analysis Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

CR Essentials

4.5

[(25)](https://www.softwareadvice.com/mental-health/behaviorsoft-profile/reviews/)

Pricing

Pricing available upon request

### About CR Essentials

CR Essentials is the all-in-one ABA software designed to help growing practices run smarter and more efficiently from day one. Manage everything in one place to access client records, scheduling, billing, payroll, and reporting alongside your clinical programs, assessments, and data collection.

With streamlined setup, unlimited free training, and expert support, teams get up and running quickly and confidently. Build and customize programs, set skill acquisition and behavior reduction targets, and instantly graph baselines and progress updates. The mobile app makes it simple for behavior technicians to log data, track durations, capture ABC notes, and collect caregiver signatures in real time.

AI-powered session summaries improve documentation quality and reduce rework, giving BCBAs and RBTs more time with clients. Integrated billing and payroll with Optum simplifies revenue management, while financial dashboards give a clear picture of practice health. Built-in ABLLS-R® and AFLS® assessments accelerate care planning, and CR Institute provides CEUs, training, and continuing staff development to help practices retain and grow their teams.

Backed by CentralReach, the leader in...

ABA practice management, CR Essentials combines clinical and operational workflows in one intuitive system making it easier to deliver better outcomes, reduce turnover, and scale your practice with confidence.

Wondering if CR Essentials is right for your organization?

Our Applied Behavior Analysis Software selection experts can help you in 15 minutes or less.

## CR Essentials User Interface

## Popular CR Essentials Alternatives

Main Product

CR Essentials

4.5

[(25)](https://www.softwareadvice.com/mental-health/behaviorsoft-profile/reviews/)

Ratings Breakdown

-   4.48Ease of use
-   4.50Value for money
-   4.41Customer support
-   4.08Functionality

Pricing

Available upon request

Get Price

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Ratings Breakdown

-   4.32Ease of use
-   3.97Value for money
-   3.95Customer support
-   3.98Functionality

Pricing

Starting at $20.00 per month

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Ratings Breakdown

-   4.30Ease of use
-   4.26Value for money
-   4.39Customer support
-   4.13Functionality

Pricing

Starting at $29.00 per month

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Ratings Breakdown

-   4.68Ease of use
-   4.59Value for money
-   4.74Customer support
-   4.48Functionality

Pricing

Starting at $69.00 per month

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-   3.43Ease of use
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-   4.83Ease of use
-   4.81Value for money
-   4.98Customer support
-   4.63Functionality

Pricing

Starting at $29.99 per month

Get Price

## CR Essentials Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## CR Essentials Features

-   Popular features found in Applied Behavior Analysis
    
    ABA Data Collection
    
    Appointment Management
    
    Mobile Access
    
    Practice Management
    
-   More features of CR Essentials
    
    Access Controls/Permissions
    
    Activity Dashboard
    
    Alerts/Escalation
    
    Alerts/Notifications
    
    API
    
    Appointment Scheduling
    
    Assessment Management
    
    Automated Scheduling
    
    Behavior Tracking
    
    Billing & Invoicing
    
    Calendar Management
    
    Charting
    
    Claims Management
    
    Client Portal
    
    Compliance Tracking
    
    Customizable Reports
    
    Customizable Templates
    
    Data Visualization
    
    Document Management
    
    Document Storage
    
    Electronic Signature
    
    Employee Management
    
    EMR/EHR
    
    For ABA Industry
    
    For Mental/Behavioral Health
    
    Forms Management
    
    Goal Setting/Tracking
    
    HIPAA Compliant
    
    Initial Assessments
    
    Insurance Management
    
    Invoice Management
    
    Lab Integration
    
    Learning Management
    
    Medical Billing
    
    Multi-Location
    
    Multi-Provider Practice
    
    Notes Management
    
    Patient Intake
    
    Payroll Management
    
    Program Management
    
    Progress Notes
    
    Progress Reports
    
    Progress Tracking
    
    Real-Time Reporting
    
    Records Management
    
    Reminders
    
    Reporting/Analytics
    
    Scheduling
    
    Session Notes
    
    SOAP notes
    
    Template Management
    
    Therapy Notes
    
    Treatment Planning
    
    Visual Analytics
    
    Workflow Management
    

## CR Essentials User Reviews

## CR Essentials customer ratings

- Overall rating: 4.5/5
- Total reviews: 25

### Rating distribution

- 5 stars: 17 reviews (68%)
- 4 stars: 5 reviews (20%)
- 3 stars: 2 reviews (8%)
- 2 stars: 1 reviews (4%)
- 1 star: 0 reviews (0%)

### Secondary ratings

- Ease of use: 4.5/5
- Value for money: 4.5/5
- Customer support: 4.4/5
- Functionality: 4.1/5

---

### My my experience using CR

- Overall rating: 4/5
- Reviewer: Dominique C.
- Verified reviewer: Yes
- Industry: Hospital & Health Care
- Company size: 51-200 employees
- Product usage: Used daily for less than 2 years
- Reviewed: May 2026
- Review source details: This review was submitted organically. No incentive was offered

My overall experience has been great. I enjoy the features that it has and the online trainings that’s available.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 3/5

#### Pros

I enjoyCR accessibility, and access to all of their functions that I need when taking every day data.

#### Cons

I dislike the significant difference between their app and website. We’re not connected to strong Internet data tends to be not well synced.

---

### Behaviorsoft for ABA Providers and EVV Users

- Overall rating: 5/5
- Reviewer: Mirel M.
- Verified reviewer: Yes
- Industry: Hospital & Health Care
- Company size: 51-200 employees
- Product usage: Used daily for less than 6 months
- Reviewed: December 2020
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Very good. We were offered a free trial period to familiarize ourselves with the software before we committed fully, we were even given special offers for the mobile app. We are very happy with the way all visits are completed and sent smoothly to Tellus. Their merge with Tellus has been very successful for us. The only issues we had were with Tellus and never with Behaviorsoft and we are currently billing very easily with matched visits and easy solutions for errors. This system gives us peace of mind knowing everything is checked.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

The support offered to us from Behaviorsoft is exceptional. Even though we've found glitches or struggled to adjust the software to our particular way of working in the beginning during the transition, what convinced me to stick with them is that they are fast to respond, they're available at all times and offer quick solutions that fit our specific needs. They've made modifications to the software just based on our request and are very professional and knowledgeable. Especially [SENSITIVE CONTENT HIDDEN]

#### Cons

The way the replacements are graphed is still something we'd like to perfect. There is always room for improvement of course, but there is nothing that I can say that I like the least about the software, just things we'd like to personalize in the future.

#### Reasons for choosing CR Essentials

The fact that they were integrated and contracted with AHCA/Medicaid to offer EVV services and send visits to TELLUS and again, the excellent personalized customer service. These other very large companies are so big that they loose the personal touch with their clients and it was too complicated to contact someone, not always the same person, and too complex to navigate for our users. Behaviorsoft is more available to use to discuss concerns and errors and is much easier to use for our employees. Also, the features they offered matched our clinical system better.

---

### Not good, use Theralytics instead

- Overall rating: 2/5
- Reviewer: Aaron K.
- Verified reviewer: Yes
- Industry: Hospital & Health Care
- Company size: 2-10 employees
- Product usage: Used daily for less than 12 months
- Reviewed: February 2025
- Review source details: This review was submitted organically. No incentive was offered

Decent to start with but not a good system overall. Lots of improvements to be made

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 3/5
- Customer support: 4/5
- Functionality: 1/5

#### Pros

Fairly cheap, simple to add programs. Scheduling was ok.

#### Cons

All around not a good data collection system. Could not add other types of measurement systems, did not have SD or instructions on the apps for programs, could not modify graphs. Access to their library of programs was locked behind paywall. Just use Theralytics

#### Reasons for switching to CR Essentials

For a smaller company, CR Essentials was better cost savings

---

### CR great for BIG businesses

- Overall rating: 4/5
- Reviewer: Maria C.
- Verified reviewer: Yes
- Industry: Mental Health Care
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: July 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I loved CR when I first started using it back in 2012/3. Customer service was amazing. That's why I'm still giving it a 4 is because in the past it was excellent. Now it's a bit expensive for what we can afford and the platform isn't exactly what we need.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 3/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

I love that it has everything I need including billing, timesheets, trainings, data collection, claims, to do lists, files, forms, etc.

#### Cons

Too expensive for a small company, and many of the features are not user-friendly. Also doesn't connect to other software.

---

### Amazing product- Well worth the investment!

- Overall rating: 5/5
- Reviewer: Kelli B.
- Verified reviewer: Yes
- Industry: Mental Health Care
- Company size: 2-10 employees
- Product usage: Used daily for less than 6 months
- Reviewed: September 2022
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I cannot sing enough praises about Behaviorsoft. It is easy to use, effective, and tracks so many different components. It combines many features into one program, allowing for better overall therapy. I love the data tracking features and goals developed. It took much of the extra work out of writing behavior plans. I also enjoy the session notes. They are simple for staff to complete, but provide a wealth of information for me as an analyst. Billing could not be easier. I don't have to spend hours creating claims.

#### Cons

The only aspect of improvement I have see so far is submission to Medicaid services for initial referrals. I have not found how to attach documents to send to insurance companies to approve services. Currently, these have to be done in the various portals of the insurance companies. If Behaviorsoft had the ability to send the documents through to respective insurance companies, it would remove some extra hassle. As a new company, these approvals were difficult to navigate and put off gaining needed reimbursement.

---

### You get what you pay for

- Overall rating: 3/5
- Reviewer: Nathan O.
- Verified reviewer: Yes
- Industry: Mental Health Care
- Company size: 2-10 employees
- Product usage: Used daily for less than 12 months
- Reviewed: March 2023
- Review source details: This review was submitted organically. No incentive was offered

It was a pretty good product when it was Behaviorsoft. After the rebranding to CR Essentials the problems began. It locks down devices, which must then be completely restarted. It doesn't always transfer all of the data to the server, so I have to try and remember how many trials were run, or just do it on paper and pencil, which defeats the purpose of paying for the mobile app. Customer service is slow to respond and often times unable to fix glitches, thereby delaying critical processes.

#### Ratings breakdown

- Ease of use: 2/5
- Value for money: 3/5
- Customer support: 2/5
- Functionality: 2/5

#### Pros

It is a cheap option for small companies

#### Cons

Constantly crashingNot uploading mobile data to the systemCustomer service is slow and often times not able to fix the problem

---

### Review

- Overall rating: 4/5
- Reviewer: Elda C.
- Verified reviewer: Yes
- Industry: Medical Practice
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: September 2022
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

User friendly. The only thing is that everything always gets escalated and not resolved.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 3/5
- Customer support: 3/5
- Functionality: 3/5

#### Pros

Ease of use collecting data

#### Cons

They are not updated with the new changes.

---

### Love this software

- Overall rating: 5/5
- Reviewer: Sophie L.
- Verified reviewer: Yes
- Industry: Hospital & Health Care
- Company size: 2-10 employees
- Product usage: Used daily for free trial
- Reviewed: September 2022
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

So far it's been extremely wonderful. Customer service is Amazing. I do wish there was someone I could call instead of necessarily having to email. But again, so far this has been a great experience.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Being able to put all my therapist data as well as my client data in there and have it track for me is amazing. Also the idea of putting in data and having it produce notes and reviews is amazing.

#### Cons

I would love to be able to incorporate my activity based therapies into the software as well. I hear it's being beta tested and I hope to get into the group testing it out. I also wish that you could integrate behave yourself with QuickBooks so that way accounting could be tracked through the software as well.

#### Reasons for choosing CR Essentials

The easy user experience

---

### Behaviorsoft, everything you could ask for in a practice management/data collection platform

- Overall rating: 5/5
- Reviewer: Christian J.
- Verified reviewer: Yes
- Industry: Mental Health Care
- Company size: 2-10 employees
- Product usage: Used daily for less than 6 months
- Reviewed: December 2020
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

We did demos on every other major platform out there for new behavior therapy practice. Behavior soft has all the features of products that were far more expensive and it was hands down the easiest to use. There was no need for endless training meetings, we were literally able to log in and figure out where everything we needed was in minutes. The user interface is clean, well laid out and intuitive to use. If you have used any other data collection platform in the past, this will be a breeze for you to hop on and go to work quickly.

#### Cons

There really just wasn't anything to dislike about the platform.

#### Reasons for choosing CR Essentials

Behaviorsoft checked all the boxes for our business without all the hassles that of competitive products. Support was also super responsive and top notch with all of our pre-purchase questions. Really just a fantastic product, it's that simple.

---

### Behaviorsoft has everything you need

- Overall rating: 5/5
- Reviewer: Rick E.
- Verified reviewer: Yes
- Industry: Hospital & Health Care
- Company size: 2-10 employees
- Product usage: Used daily for less than 6 months
- Reviewed: December 2020
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

[SENSITIVE CONTENT HIDDEN] and the team at Behaviorsoft are very easy to work with. Our contact [SENSITIVE CONTENT HIDDEN], did a video presentation/training with our team and answered any questions they had. They respond very quickly to any issues that have come up and I know if I encounter a problem they will do everything they can to fix it.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The program is very user friendly and easy to learn. I was able to add our staff into the system quickly and the features in the program allow me to track expiration dates on certifications and other areas to ensure we stay up to date. Client/patient information was easy to add and my staff are able to add their notes and post time quickly as well as chart and graph progress easily. Our Director is able to view all out clients in one spot and can message the technician directly to provide feedback.

#### Cons

None so far. I haven't encountered anything that I don't like

---

Showing 1 - 10 of 25 Reviews

[See All Reviews](https://www.softwareadvice.com/mental-health/behaviorsoft-profile/reviews/)

## CR Essentials Popular Comparisons

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