All Catalyst Reviews

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Anonymous

5,001-10,000 employees

Used less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed May 2021

Excellent!

Overall my experience has been great. I have not had any complaints from submitters or reviewers about their user experience.

PROS

You can make changes to submissions as long as the submission period is still open (not a feature you normally see). If there are any exceptions the tool allows you to open it just for a specific person. Submission and review status' are updated real time on the site. The tool allows you to customize reviewer metrics to assign people or it can be manual. Reviewers will get an email notification that they've been assigned. Has blind and double blind settings. Users can customize and assign roles so certain people can only access and view assigned tasks. Reporting is tied into email system so you don't have to manually enter or check off any emails or names.

CONS

No automatic emails. Cannot customize colors, only the top banner.

Lacey

Insurance, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2019

BEST CMRS EVER

Great product. Much easier to use than other system I've tried!

PROS

It integrates so easily with our phone system and company updates. Everything is so smooth! And anything that needs fixing, the system lets us know

CONS

Nothing! From in system email usage, integration to our birthday system to send out cards to all clients, everything is wonderful!

Reason for choosing Catalyst

I'm unsure of the names of the products we used, but we tried a few that were just bad within the first few minutes.

Reasons for switching to Catalyst

It was a company decision

Morgan

Medical Practice, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

2

Reviewed April 2021

Recent Updates leave App at Lower Quality

Overall, I am thoroughly disappointed in the lack of progress that app has made over the last five years.

PROS

As a board certified behavior analyst using this platform to track client behavior data and program, this software is excellent as it does all the graphing for you. I love the desktop version and all the features.

CONS

I have used Catalyst for almost five years, as a technician collecting and as an analyst opening/closing programs. Their have been several updates that have made this system significantly less user friendly and have made it much more difficult for the techs I manage to use. The app no longer displays the number of targets. Therefore, techs are no longer displayed a number if there are items in baseline and maintenance. Since the update, I have notice a significant decline in maintenance targets being completed. Techs are also unaware unless specifically told to complete baseline. Technicians must now going to settings to know if there is daily maintenance, weekly, bi weekly on monthly. Target settings for maintenance no longer obviously display targets left to run, but continue to display targets that have already been targeted. The app works HORRIBLY with Samsung tablets. Technicians are not able to exit the app without the app crashing. The app crash numerous times through out session. Fetching trial data often displays incorrect data. A tech ran this three times in a row and the numbers fluctuated up and down with each fetch. Targets may not go into the app immediately after being opened. I have experienced targeted that are "closed" or "on hold" popping in and out of current targets. Overall, I am thoroughly disappointed in the lack of progress that app has made over the last five years.

Jeffrey

Education Management, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed July 2021

Teaching with Catalyst

Positive and convenient. I look forward to getting better and more efficient at using it.

PROS

I like Catalyst installed on our tablets, so we can see the programs/trials for each student, and record the data as we work with the students.

CONS

We have 4 tablets in the classroom. We rotate our students to centers with different staff at each center. The tablets must follow each student to record all the current data for the day. The data will not record and show on each tablet for each student.

Samer

Legal Services, 501-1,000 employees

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2020

Catalyst is always consistent even regardless of version

In general each user will find Catalyst to be well worth the effort, time and money. While there are many platforms that can set reviewers to analyze emails and find privileged information, you will be hard pressed to find another program that has been so consistent. Catalyst is dependable and you will love it!

PROS

I love the consistency that Catalyst provides to the user/reviewer at my law services firm. For over ten years I have worked on numerous versions of Catalyst and each time the program always delivers high speed review screens, loading data and moving our reviews at a nice pace that does not slow my team down.

CONS

Of course each version is different and years ago the software would allow for so much of the email to be seen at once. Lately Catalyst has improve the screen visually with making fonts and the communication of the message more easy to read. The program each year is always improving which is a good sign of a developed program.

Tamar

Verified reviewer

Hospital & Health Care, 201-500 employees

Used daily for less than 2 years

Review Source: GetApp
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

2

EASE OF USE

3

VALUE FOR MONEY

2

FUNCTIONALITY

2

Reviewed November 2021

Catalyst: An Unreliable Data Collection System

Catalyst has overall been a nightmare to work with.

PROS

The set up on a desktop is ascetically pleasing.

CONS

The website/app is down and inoperable 40% of the time. The support staff is rarely helpful and the data often does not sync so our data team must manually enter each goal and each target.

Reason for choosing Catalyst

Catalyst is more BCBA friendly than CentralReach and it is much more inexpensive.

Mailelei

Health, Wellness and Fitness, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed June 2022

So easy and convenient!

Recommend for data taking and reviewing!

PROS

I can easily pull this app on my device to enter data for the day.

CONS

Needs to be updated frequently and edited by advisors only.

Reasons for switching to Catalyst

Company requirement

Amanda

Mental Health Care, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

FUNCTIONALITY

3

Reviewed February 2022

Mixed feelings

PROS

I like how easy it is to graph and download the graphs to attach to client reports. This is feature is much easier than other software I have used. It is also easy to switch through clients. This software is more functional on the computer.

CONS

I do not like the phone application. My biggest complaint for both myself and supervisees under me, is taking data on program goals with the app because the number of trials is not clearly visible. The app only indicates completed trials by a green line but it does not indicate number of trials making it difficult to keep track of required trials to run through a session.

Katie

Human Resources, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

2

CUSTOMER SUPPORT

3

FUNCTIONALITY

1

Reviewed September 2020

Good features, but spotty functionality

I don't have a current alternative for Catalyst at this time, but if I did, I would likely switch to a more consistent, less buggy program.

PROS

Catalyst gives our therapists an easy way to keep track of client data without the complication of using paper or timers. The result is a better delivery of services, which is great.

CONS

This software has been regularly unreliable in terms of data syncing to the server, applications freezing, and data being completely lost.

Anna

Individual & Family Services, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2019

Great tool for data collection

PROS

Catalyst is a great tool for data collection and graphing. The graphing options allow for optimal analysis and update live as data is being recorded. I love how details can be added to target goals to ensure staff know exact expectations.

CONS

The software takes a while to sync for users once updates are made from the administrative side.

Jessica

Individual & Family Services, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

2

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed May 2023

Beware Don’t use Catalyst

When we asked to speak to management as business owners on 2 separate occasions, no one contacted us. They don’t care.

PROS

Nothing. Used to be able to use the product to get access to accurate data. Not now with the bugs and issues.

CONS

Tons of unfixed bugs and crashing problems. Makes your data incorrect and you have to spend hours to fix it. Absolutely horrible customer service and follow up/ follow through. The new app is so bad that we are using the old one and that one has bugs and unfixed issues too. Their response time is awful and they do not give you a date for when they will fix things. You are left being better off going back to paper and pencil. Get a different app before you waste your resources on catalyst!

Zona

Mental Health Care, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2022

Your ABA Tool for success

Our experience has been very positive. We are able to explain it to our staff and they are able to understand how it works. Very smooth and compatible transition for our staff and parents.

PROS

That we can share the detailed programs with the parents and other staff. I can pull graphs and reports to send to insurance. Very informed programs that is right there at your fingertips.

CONS

Not compatible with older i pads or tablets

Steve

Education Management, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

3

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed January 2022

Dumpster fire

Imagine slowly freezing to death. If you are a ABA professional considering Catalyst RUN AWAY.

PROS

None. This product should be taken out back and put out of its misery.

CONS

No data integrity. Laughably bad support and up time.

Brad

Newspapers, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

3

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed July 2021

Frustrating

It has been too slow for the past 10 business days. 30 -45 second latency after commands.

PROS

I like the ability to graph and make condition lines.

CONS

The programs are very slow and cause much frustration adding goals.

April

Mental Health Care, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2021

Easy to use

Great I loved it!

PROS

System is easy to use. Great shortcuts for tracking data

CONS

The system but automatically jump from program-to-program instead of letting you stay on one specific program.

Patrick

Financial Services, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed June 2021

Great tool for CSM's

Overall my experience has been great with Catalyst.

PROS

Extremely easy to use. Catalyst has a great interface that allows for easy navigation and use. Reporting is top tier.

CONS

Catalyst has a ton of features with that said it can be a double edged sword. Sometimes its easy to get lost.

Anonymous

11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed July 2018

Easy to use program

Easy to use right from your phone!

PROS

I used this program for work and it's very convenient! I was able to download the app on my phone and keep track of everything I needed to while I was on the move!

CONS

Customer service was a little difficult. I had an issue with my account the customer service took a while to get back with me.

Showing 1 - 17 of 17 Reviews