CentralReach vs ChartLogic EHR

CentralReach has 110 reviews and a rating of 4.34 / 5 stars vs ChartLogic EHR which has 60 reviews and a rating of 3.96 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.34 / 5 (110)
3.96 / 5 (60)
Ease-of-Use
4 / 5
4 / 5
Value for Money
4 / 5
3.5 / 5
Customer Support
4 / 5
4 / 5
Functionality
4 / 5
4 / 5
Last Review Written
July 13, 2022
March 25, 2021
Pros/Cons
  • Pros

  • I like that once you are tracking client's goals it is easy to go in and track progress.
  • I really love all the features about this software. I love that I can get information from past, present and input future events.
  • Cons

  • The last negative is that we're invested now. It would be overwhelming to even think about switching to another data company even if we wanted to.
  • It can be a little confusing at times with all the different windows to open.
  • Pros

  • Tech support is excellent and always available. I love the Chat Now feature where you can get help and answers immediately.
  • Use of Smart Text which are mini-templates allow faster and more flexible note creation, not locking one in to use of specific templates.
  • Cons

  • Too much is going on on the screens at once, and your eyes have trouble adjusting.
  • Poor training protocol with system changes and implementation. Difficult to get prompt and concise answers to customer service issues.
Pricing Range
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2022

FrontRunners

2020

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3 Recommendations
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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