ChartLogic EHR vs Luminello

RATING:

3.8

(64)

ChartLogic EHR has 64 reviews and a rating of 3.79 / 5 stars vs Luminello which has 68 reviews and a rating of 4.5 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
3.8 (64)
4.5 (68)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
3.5 / 5
4.5 / 5
Customer Support
3.5 / 5
4.5 / 5
Functionality
3.5 / 5
4.5 / 5
Last Review Written
June 6, 2024
April 29, 2024
Pros/Cons
  • Pros

  • This software is user friendly and easy to navigate. The customer service reps are Super nice and helpful too.
  • Tech support is excellent and always available. I love the Chat Now feature where you can get help and answers immediately.
  • Cons

  • Too much is going on on the screens at once, and your eyes have trouble adjusting.
  • THese have to be fake glowing reviews. We have had nothing but trouble, failed roll outs, bad customer service from the start.
Read all user reviews
  • Pros

  • Luminello is easy to you and has a shallow learning curve- it is a wonderful place to gather all the information necessary for patient files.
  • Customer support was also extremely responsive and helpful. I appreciated customer service by email, as responding to an email is much easier than making a phone call for me.
  • Cons

  • Integration with local labs is lacking if you do not use quest or labcorps. It also was hard to find ones own personal URL.
  • I had a problem e-prescribing on Friday due to purchase of new phone.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
Product Screenshot
Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

FrontRunners

2023

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos