ChartLogic EHR vs TotalMD

RATING:

3.8

(64)

ChartLogic EHR has 64 reviews and a rating of 3.79 / 5 stars vs TotalMD which has 60 reviews and a rating of 4.38 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
3.8 (64)
4.4 (60)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
3.5 / 5
4.5 / 5
Customer Support
3.5 / 5
4.5 / 5
Functionality
3.5 / 5
4 / 5
Last Review Written
June 6, 2024
October 17, 2023
Pros/Cons
  • Pros

  • This software is user friendly and easy to navigate. The customer service reps are Super nice and helpful too.
  • Tech support is excellent and always available. I love the Chat Now feature where you can get help and answers immediately.
  • Cons

  • Too much is going on on the screens at once, and your eyes have trouble adjusting.
  • THese have to be fake glowing reviews. We have had nothing but trouble, failed roll outs, bad customer service from the start.
Read all user reviews
  • Pros

  • Great software, wonderful technical support and fabulous training!!!! Customer support is their mantra.
  • I also love the support team they are always very helpful and knowledgeable.
  • Cons

  • Some reports were wrong and some they could not do for my company. I was used to certain codes IE: for collection purposes and that has not worked out.
  • Small Icons, No way to enlarge fonts, Received texts do not show patient's name, No patient recall for lost patients.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
Product Screenshot
N/A
Explore product images
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

N/A
Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

N/A
8 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos