ClinicSource vs Rethink

RATING:

3.9

(65)

ClinicSource has 65 reviews and a rating of 3.92 / 5 stars vs Rethink which has 47 reviews and a rating of 4.45 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
3.9 (65)
4.5 (47)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
3.5 / 5
4.5 / 5
Customer Support
3.5 / 5
4.5 / 5
Functionality
4 / 5
4 / 5
Last Review Written
November 2, 2023
April 19, 2024
Pros/Cons
  • Pros

  • The staff is knowledgeable and helpful. Hopefully will be easy to use when finished setup.
  • The product offers a wide array of features and is very adaptable to the needs of practices both large and small. The vendor is quick to respond and provides excellent customer service.
  • Cons

  • There was a bit of a delay for our staff to get accustomed to having everything so organized in one location. Previously stringing together various platforms created a lapse in a single interface.
  • In fact it doesn't even show you a pop up message after it has logged you out with no warning whatsoever.
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  • Pros

  • The program library allows you find other useful program to add for your client, the training videos are also very helpful for training parents, and is it very user friendly.
  • Their onboarding and support teams are efficient and proactive. It is clear management cares about their clients and is invested in their success.
  • Cons

  • There are also way too many drop downs and switching windows happening within the software just to see the information I need.
  • The plans are fairly useless to us in the field as they are not designed for clinical practices. The behavior reduction program layout makes it too simple to just check a lot of boxes.
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Pricing Range
$
$
$
$
$
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Product Demo
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos