# icon

> Reviews of Qualifacts Credible. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Qualifacts Credible is a good fit for you!

Source: https://www.softwareadvice.com/mental-health/credible-behavioral-health-profile/reviews

---

1 million+ businesses helped. Get advice

Get Free Advice

[Home](https://www.softwareadvice.com/)

/

[Mental Health Software](https://www.softwareadvice.com/mental-health/)

/

[Qualifacts Credible](https://www.softwareadvice.com/mental-health/credible-behavioral-health-profile/)

/

Qualifacts Credible Reviews

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

[Overview](https://www.softwareadvice.com/mental-health/credible-behavioral-health-profile/)

Reviews

[Alternatives](https://www.softwareadvice.com/mental-health/credible-behavioral-health-profile/alternatives/)

# Qualifacts Credible Reviews

## Reviews Summary

## Overall Rating

3.9

* * *

## Ratings Breakdown

5

(20)

4

(36)

3

(10)

2

(2)

1

(4)

## Secondary Ratings

Ease-of-use

4

Customer Support

3.5

Value for money

3.6

Functionality

3.8

* * *

### Pros

"The chat support and ticket system is excellent—whenever I have questions or need assistance, the support team is readily available and incredibly helpful and tickets are promptly responded to."

"Its user-friendly interface, customizable workflows, and robust reporting have streamlined our operations."

"I wish Credible would find a way to make the additional features cost effective for small agencies and not just price to the larger agencies."

### Cons

"It's like Qualifacts Credible does not have enough resources to support users working in the system, running ad hoc reports, using BI, etc. "

"I find the KB to be confusing in terms of accessing what you're looking for and how some of the articles are written."

"Our major problem is we bought this system because it has a workable Emar and looked like a good client portal ."

* * *

**Weigh the pros and cons with an expert.** Tell an advisor what matters most to you: they'll help you evaluate the pros and cons and narrow down your shortlist.

Narrowing down your options?

Talk to a Mental Health advisor for real-time pricing and tailored feature breakdowns.

Filters

Filter Reviews

[](#product-catalog)

Company Size

-   Self-Employed
    
-   2-10
    
-   11-50
    
-   51-200
    
-   201-500
    
-   501-1,000
    
-   1,001-5,000
    
-   5,001-10,000
    
-   10,000+
    

Time Used

-   Free Trial
    
-   Less than 6 months
    
-   Less than 12 months
    
-   Less than 2 years
    
-   More than 2 years
    

User Rating

-   1 star
    
-   2 stars
    
-   3 stars
    
-   4 stars
    
-   5 stars
    

[Clear](#product-catalog)[Show Results](#)

72 results

Sort by

Qualifacts Credible Reviews, Pros and Cons - 2026 Software Advice