EpicCare vs TheraNest

RATING:

4.4

(363)

EpicCare has 363 reviews and a rating of 4.38 / 5 stars vs TheraNest which has 925 reviews and a rating of 4.4 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (363)
4.4 (925)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
March 27, 2024
January 15, 2024
Pros/Cons
  • Pros

  • This software allows medical professionals to easily track and access patient's charts. They have made multiple improvements since first being launched that have aided in the ease of this software.
  • Prescribing is a breeze and the tech support is excellent.
  • Cons

  • The worst is that its constancy crashing , updating or just not working at all.
  • It can be difficult to change an order and often I will need to cancel an order and replace it. It's difficult to view scanned media as it will close when you try to compare it to charted data.
Read all user reviews
  • Pros

  • I love the way this software is organized and how everything I need to do to work with my clients is all in one place. It is very user friendly and my clients are liking it to.
  • They respond in good time, and they are incredibly helpful when they do.
  • Cons

  • So paying double and doing double the work is what she thinks should work for me. She was very unprofessional and rude and her supervisor never contacted me to resolve the situation.
  • They blame a third party that they choose and put absolutely no effort and extremely poor customer service to resolve this issue.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
N/A
Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2019

FrontRunners

2023

Advisor Recommendations

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19 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos