---
title: "icon"
description: "Reviews of Jane. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Jane is a good fit for you!"
source_url: "https://www.softwareadvice.com/product/86099-Jane-App/reviews/"
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language: "en"
---

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Jane Reviews

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# Jane User Reviews

## Reviews Summary

## Overall Rating

4.8

* * *

## Ratings Breakdown

5

(448)

4

(63)

3

(11)

2

(4)

1

(3)

## Secondary Ratings

Ease-of-use

4.6

Customer Support

4.8

Value for money

4.7

Functionality

4.6

* * *

### Pros

"Appointment scheduling, online booking, charting, billing, and reporting are all integrated into one platform, which helps streamline daily operations."

"Consistently incredible customer service. When I have a question about how to do something such as set-up an employees commission rate or process a refund, their email replies are thorough and even included embedded videos to help me see exactly what to do."

"The platform has improved scheduling efficiency, patient booking, documentation, and clinic administration."

### Cons

"Additionally, the virtual session (telehealth) feature occasionally had issues with video or audio quality, which could disrupt sessions."

"My biggest frustration was the limited flexibility in customizing chart templates."

"Sometimes I forget which password I used for specific providers, I have to reset it and that takes a little time."

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Jane Reviews, Pros and Cons - 2026 Software Advice