KASA vs OpenPM

RATING:

4.3

(53)

KASA has 53 reviews and a rating of 4.26 / 5 stars vs OpenPM which has 20 reviews and a rating of 4.7 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.3 (53)
4.7 (20)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
January 4, 2023
December 13, 2023
Pros/Cons
  • Pros

  • I LOVE KASA and have been using them for 3 years. They save me time and money with their program and their assistance with my private practice.
  • I'm not quite 6 months in, and there have already been updates that have improved my experience with the software. I appreciate that the navigation between pages is simple and easy to use.
  • Cons

  • M not the only person who thinks that- it legit is terrible. Billing people are incompetent.
  • I understand the reason for having to verify submitted dates of service but the two step process is sometimes frustrating due to the added time.
Read all user reviews
  • Pros

  • Open PM is my favorite software, I hope I never have to make another change. Open PM is very user friendly, I have always been very happy with customer service.
  • Love how user friendly and easy to work with it is. Support is always a phone call away.
  • Cons

  • OpenPM staff typically tries to shift blame to my staff - claiming I am not enrolled with insurers, that EDI links have not been set up, that ERA agreements are not in place, etc.
  • As above - simply does not work. I was able to get very few claims through without HOURS of troubleshooting.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
N/A
N/A
Explore product images
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2021

N/A
Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos