--- title: "NextGen Office Software Reviews, Demo & Pricing - 2026" description: "Review of NextGen Office Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/mental-health/nextgen-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Medical Scheduling Software](https://www.softwareadvice.com/medical/patient-scheduling-software-comparison/) / NextGen Office Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/medical/nextgen-profile/reviews/)[Alternatives](https://www.softwareadvice.com/medical/nextgen-profile/alternatives/) # NextGen Office Review From $300 1 plan Wondering if NextGen Office is right for your practice? Our Medical Scheduling Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pros and Cons - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview NextGen Office 4.0 [(1286)](https://www.softwareadvice.com/medical/nextgen-profile/reviews/) Pricing Pricing available upon request ### About NextGen Office NextGen® Office is an all-in-one, cloud-based support system designed to help independent practices improve clinical outcomes, increase operational efficiencies, and optimize financial results. It leverages fully integrated EHR and practice management solutions as the foundation for a comprehensive support ecosystem and offers additional solutions for ensuring support as an independent practice changes and grows. This all-encompassing platform helps practices operate efficiently and effectively, all through a single vendor. Efficiency-boosting AI is integrated directly into physician workflows, automating documentation without the need for a separate device. The patient experience is also covered with intuitive telehealth and patient portal solutions, making sure that access to care and your practice is easy and convenient. Meeting all of an independent practice’s needs with one vendor becomes that much easier with additional (CMSS) and (RCM) services. Care Management Support Services helps bridge gaps in care with Remote Care Monitoring and Chronic Care Management, while Revenue Cycle Management manages and optimizes your revenue streams and claims process. No additional staff... needed. Wondering if NextGen Office is right for your practice? Our Medical Scheduling Software selection experts can help you in 15 minutes or less. ## NextGen Office User Interface ## Popular NextGen Office Alternatives Main Product NextGen Office 4.0 [(1286)](https://www.softwareadvice.com/medical/nextgen-profile/reviews/) Ratings Breakdown - 3.91Ease of use - 3.74Value for money - 4.03Customer support - 3.93Functionality Pricing Available upon request Get Price Alternative Product [Salesforce Sales Cloud](https://www.softwareadvice.com/product/2764-Salesforce/) 4.4 [(19024)](https://www.softwareadvice.com/product/2764-Salesforce/reviews/) Ratings Breakdown - 3.99Ease of use - 4.05Value for money - 4.13Customer support - 4.38Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [Jotform](https://www.softwareadvice.com/market-research/jotform-profile/) 4.7 [(2934)](https://www.softwareadvice.com/market-research/jotform-profile/reviews/) Ratings Breakdown - 4.68Ease of use - 4.46Value for money - 4.45Customer support - 4.60Functionality Pricing Starting at $39.00 per month Get Price Alternative Product [Sage Intacct](https://www.softwareadvice.com/accounting/intacct-accounting-profile/) 4.3 [(718)](https://www.softwareadvice.com/accounting/intacct-accounting-profile/reviews/) Ratings Breakdown - 4.20Ease of use - 4.00Value for money - 3.98Customer support - 4.22Functionality Pricing Available upon request Get Price Alternative Product [Brevo](https://www.softwareadvice.com/scheduling/brevo-profile/) 4.6 [(3528)](https://www.softwareadvice.com/scheduling/brevo-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.49Value for money - 4.52Customer support - 4.49Functionality Pricing Starting at $9.00 per month Get Price Alternative Product [Birdeye](https://www.softwareadvice.com/online-payment/birdeye-profile/) 4.7 [(709)](https://www.softwareadvice.com/online-payment/birdeye-profile/reviews/) Ratings Breakdown - 4.67Ease of use - 4.47Value for money - 4.62Customer support - 4.61Functionality Pricing Available upon request Get Price ## NextGen Office Pros and Cons We analyzed 1,286 verified reviews for NextGen Office to find out what actual users really think. Select to learn more Intuitive Navigation And Integration NextGen Office offers a straightforward interface that makes daily tasks easier for users of all technical backgrounds. The system is organized, easy to navigate, and integrates well with other platforms, allowing for efficient management of practice operations and smooth transitions between modules. Centralized Patient Data Access The platform provides a unified repository for patient records, making it simple to access, manage, and update information. Features like document scanning, customizable templates, and patient portals help streamline workflows and improve communication, supporting better patient care across locations. Customizable For Diverse Practices NextGen Office is adaptable for various medical specialties and practice sizes. Its flexible configuration options and broad feature set support multispecialty clinics, allowing users to tailor workflows, documentation, and management tools to fit their unique needs. Workflow And Specialty Limitations The system can be challenging for certain specialties, with limited content and customization for specific clinical needs. Users experience glitches, confusing interfaces, and patient portal complaints, which disrupt clinic workflows and sometimes impact patient care. Restricted And Complex Reporting Reporting tools are often described as limited and difficult to customize. Users struggle with missing fields, cumbersome filters, and inaccurate or delayed analytics, making it hard to generate useful reports and track essential metrics without extra effort. Slow And Unhelpful Assistance Users frequently report that customer support is difficult to reach, slow to respond, and often unable to resolve issues. Many find the support team unorganized, with long wait times and limited helpful answers, making troubleshooting and system changes frustrating. ## NextGen Office Pricing and Plans NextGen Office has one plan. Basic is $300.00. Basic $300.00 No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ### How does NextGen Office pricing compare to alternatives? NextGen Office's starting price is $300.00. Explore how its pricing and plan options compare with top alternatives below. | Product | Starting price | Free trial | Free version | Value for Money | | --- | --- | --- | --- | --- | | NextGen Office4.0[(1,286)](https://www.softwareadvice.com/medical/nextgen-profile/reviews/) | $300.00 | Not available | Not available | 3.7 | | [Salesforce Sales Cloud](https://www.softwareadvice.com/product/2764-Salesforce/)4.4[(19,024)](https://www.softwareadvice.com/product/2764-Salesforce/reviews/) | $25.00 /user/mo | Available | Not available | 4.0 | | [Jotform](https://www.softwareadvice.com/market-research/jotform-profile/)4.7[(2,934)](https://www.softwareadvice.com/market-research/jotform-profile/reviews/) | $39.00 /mo | Not available | Available | 4.5 | | [Sage Intacct](https://www.softwareadvice.com/accounting/intacct-accounting-profile/)4.3[(718)](https://www.softwareadvice.com/accounting/intacct-accounting-profile/reviews/) | Pricing available upon request | Not available | Not available | 4.0 | | [Brevo](https://www.softwareadvice.com/scheduling/brevo-profile/)4.6[(3,528)](https://www.softwareadvice.com/scheduling/brevo-profile/reviews/) | $9.00 /mo | Not available | Available | 4.5 | NextGen Office4.0[(1,286)](https://www.softwareadvice.com/medical/nextgen-profile/reviews/) * * * Starting price $300.00 Free trial Not available Free version Not available Value For Money 3.7 - [Salesforce Sales Cloud](https://www.softwareadvice.com/product/2764-Salesforce/)4.4[(19,024)](https://www.softwareadvice.com/product/2764-Salesforce/reviews/) * * * Starting price $25.00 /user/mo Free trial Available Free version Not available Value For Money 4.0 - [Jotform](https://www.softwareadvice.com/market-research/jotform-profile/)4.7[(2,934)](https://www.softwareadvice.com/market-research/jotform-profile/reviews/) * * * Starting price $39.00 /mo Free trial Not available Free version Available Value For Money 4.5 - [Sage Intacct](https://www.softwareadvice.com/accounting/intacct-accounting-profile/)4.3[(718)](https://www.softwareadvice.com/accounting/intacct-accounting-profile/reviews/) * * * Starting price Pricing available upon request Free trial Not available Free version Not available Value For Money 4.0 - [Brevo](https://www.softwareadvice.com/scheduling/brevo-profile/)4.6[(3,528)](https://www.softwareadvice.com/scheduling/brevo-profile/reviews/) * * * Starting price $9.00 /mo Free trial Not available Free version Available Value For Money 4.5 ## NextGen Office Features - Popular features found in Medical Scheduling Appointment Management Billing & Invoicing Calendar Management Faculty/Staff Management HIPAA Compliant Multi-Location Patient Records Management Recurring Appointments Reminders Reporting & Statistics Self Service Portal Third-Party Integrations - More features of NextGen Office Claims Data Automation - Healthcare Claims Management Claims Process Workflow - Healthcare Claims Management Claims Resubmission - Healthcare Claims Management Claims Scrubbing - Healthcare Claims Management Clearinghouse Integration - Healthcare Claims Management Digital Intake Forms EHR Integration Electronic Submissions - Healthcare Claims Management Engagement Measuring Integration with Wearables Interoperability IPC Systems Integration Online Presence Management Patient Communications Patient Data Security - Healthcare Claims Management Patient Portal Patient Satisfaction Management Surveys & Feedback Two-Way Communication Workflow Management ## NextGen Office Integrations InstaMed Integration rated undefined from -1 review Doctible Integration rated undefined from -1 review ## NextGen Office User Reviews ## NextGen Office customer ratings - Overall rating: 4.0/5 - Total reviews: 1,286 ### Rating distribution - 5 stars: 532 reviews (41%) - 4 stars: 489 reviews (38%) - 3 stars: 161 reviews (13%) - 2 stars: 46 reviews (4%) - 1 star: 58 reviews (5%) ### Secondary ratings - Ease of use: 3.9/5 - Value for money: 3.7/5 - Customer support: 4.0/5 - Functionality: 3.9/5 --- ### We love NextGen Office! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Computer Software - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: October 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall a great experience. Minimal technical difficulties compared to server based EHRs, very user friendly and easy to learn. Most practices we work with love the system, just have suggestions on how little things in their every day workflow could be improved. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The ease of use on both the PM and EHR Side, the simplified look is not overwhelming, billing is easy to do and the reporting is great! The support team is also great to work with, they are always very helpful. #### Cons Biggest complaint from our NGO customers is there is limited customization and limited integrations. Some practices would like to customize encounters a certain way and also lab order customization. They would like more integrations as far as patient reminders, patient communications. --- ### Nextgen office - Overall rating: 5/5 - Reviewer: Alexandra R. - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: 1-3 years · daily - Reviewed: October 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience with using NextGen Office has been really good. I got the hang of using it super fast #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros NexGen office is a straightforward, easy-to-use EMR system. It's very easy to navigate and manage patients. #### Cons The cons of NextGen Office are that it does not have a feature to import vaccines from immtrac directly into the patients chart and you have to input them manually. --- ### Great partner with Nexthen - Overall rating: 5/5 - Reviewer: Lisette N. - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall my experience with Nextgen has been very positive. Support has been great. My sales rep is fantastic. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the ease of use, very user friendly. Practice Management is fantastic and efficient. Billing and Insurance simple processing. #### Cons I think the cost of integrations is a bit on the higher end for many offices who want to use only the PM system with there own EHR. --- ### Medical Office Manager - Overall rating: 5/5 - Reviewer: Latasha F. - Industry: Hospital & Health Care - Company size: 501-1000 employees - Product usage: 3-5 years · daily - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. NextGen Healthcare EHR is excellent for allowing staff to schedule and manage patient appointments. Our organization has also started encouraging patients to request appointments through the patient portal, which has helped improve communication and patient access to care. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Our organization uses NextGen Healthcare EHR for our primary care clinics. Through NextGen Healthcare EHR, our organization is able to order medications, document patient charts, manage appointments, and process billing and coding for medical claims. The system helps address several key business and operational needs within our clinics, including: * Billing and coding primary care claims * Managing patient appointments and scheduling * Maintaining electronic medical records and chart documentation * Ordering medications and managing prescriptions * Improving workflow efficiency and patient care coordination Overall, the platform supports the day-to-day clinical and administrative operations of our primary care services. #### Cons One issue we have experienced with the system is that appointments cannot always be fully deleted when necessary and instead must be marked as canceled. This limitation has resulted in a higher number of canceled appointments appearing within the system, which can impact scheduling reports and appointment tracking accuracy. --- ### NextGen Office/ Health Fusion users for over 10 years - Overall rating: 5/5 - Reviewer: Chez G. - Industry: Mental Health Care - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Our overall experience is great! We appreciate working with NextGen and the agreements we have head for over 10 years. They have good support and we appreciate working with them. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The billing functionality is robust and well designed to help our office submit claims, send secondary claims, review and fix denied/rejected claims, autopost payments and so much more for our practices. The ledger helps us track patient balances and be able to send patient statements. It is an intuitive software and we keep notes in the patient charts for tracking interactions and action. #### Cons Some of the menu items are a little more hidden and you need clear instructions to know how to set up provide NPIs and EINs on the back end. Having those locked after setup is difficult for practices that update/change. --- ### NextGen Office Review for an integrated care model - Overall rating: 4/5 - Reviewer: Nicole B. - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Been using it for 7 years with current employer. I have no other experience with any other EMR programs. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Fairly simple system to use. It does well with integrating our two offices. It allows both sides to access the other side, as well as providing patients a continuity of care between the two offices. #### Cons All updates seem to make the entire system crash in some way. When this happens it seems to us that the help desk has no idea how to assist with the problem, as we can not run either office without our EMR running correctly. --- ### medical billed and coder lead - Overall rating: 5/5 - Reviewer: ANNALISA A. - Industry: Facilities Services - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Nextgen provides all the tools necessary to providers,front desk staff,medical biller and medical assistants.I highly recommend it especially for billing services as it is the best billing software i have worked on so far. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Nextgen EHR is easy to understand and is offer easy access to it under claim charge entry, which allows me fast and proper coding.The billing aspect is wonderful.Very easy to post insurance payments and patients payment.Real time eligibility is a necessary tool that nextgen offers and both i and the staff at front desk use daily.Creating new charts or modifying charts is simple and fast also. #### Cons I do not have any complaints in regards to this medical software.So far i have had a great experience with it and i have been using it for 5 years on a daily basis. --- ### Next Gen Software - Overall rating: 3/5 - Reviewer: Verified Reviewer - Industry: Medical Practice - Company size: 2-10 employees - Product usage: 1-3 years · daily - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros Nextgen works well in having all of the features you need in an EHR/EMR system. It is nice to be able to easily see the note when sending a claim. #### Cons Next gen makes posting payments really challenging. They do not do well with takebacks at all. If it is a $0.00 payment you can't use the autopost feature. --- ### Efficient and User-Friendly Office Management - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Accounting - Company size: 2-10 employees - Product usage: 1-3 years · daily - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered My experience with NextGen Office has been positive. It simplifies document management, collaboration, and workflow, and the cloud-based access adds great flexibility. While a few features could be faster and integrations smoother, it’s a reliable and efficient tool that boosts productivity. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros NextGen Office is intuitive and efficient, making document management, collaboration, and workflow seamless. The cloud access is very convenient. #### Cons Sometimes the interface can feel a bit cluttered, and certain features take time to load. Integration with some third-party apps could be smoother. --- ### Review of NextGen Office - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: less than 1 year · daily - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered I had an overall good experience with NextGen. Prompt replies and often most inquiries were promptly addressed #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros "NextGen was one of the top of the line EHR when it came to converting from paper charts to EMR in our practice back in 2015." "NGO has been solid and but it needs updates to keep current with other EMRs/PMs in the industry. " "Powerful for healthcare practices; once set up, it streamlines patient care and office management effectively." #### Cons "We often find faxes delayed, but NGO support fails to provide any meaningful update during the questionable period. " "Ineffective texting and emailing utilization without the required patient portal. " "It took an incredibly long time to document on a new patient on their first visit." --- Showing 1 - 10 of 1286 Reviews [See All Reviews](https://www.softwareadvice.com/medical/nextgen-profile/reviews/) ## NextGen Office Popular Comparisons [Carepatron vs NextGen Office](https://www.softwareadvice.com/medical/care-patron-profile/vs/nextgen/) [Compare All Alternatives](https://www.softwareadvice.com/medical/nextgen-profile/alternatives/) ## Other Top Recommended Medical Scheduling Software [RXNT](https://www.softwareadvice.com/medical/rxnt-emr-profile/) **4.3** (514) Recently recommended **303** times [Tebra](https://www.softwareadvice.com/medical/kareo-profile/) **4.0** (1392) Recently recommended **245** times [CharmHealth](https://www.softwareadvice.com/medical/charmehr-profile/) **4.2** (153) Recently recommended **112** times [Practice Fusion](https://www.softwareadvice.com/medical/practice-fusion-profile/) **3.7** (441) Recently recommended **87** times Stuck Between Options? 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