NueMD vs TherapyNotes, LLC

RATING:

4.4

(456)

NueMD has 456 reviews and a rating of 4.37 / 5 stars vs TherapyNotes, LLC which has 909 reviews and a rating of 4.7 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (456)
4.7 (909)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
August 12, 2022
March 27, 2024
Pros/Cons
  • Pros

  • NueMD is a nice product with a good interface and reasonably priced, so overall a good option to keep on the table.
  • Pricing, ease of setup and use, claims management screen is a great tool, EHR integration, pricing, support staff, amazing user guides.
  • Cons

  • It freezes up sometimes, while using it. Which can be very annoying and delay your work day.
  • When an issue arises with your contracted services, NueMD is not willing to credit you for the downtime or the inconvenience. Blocking and unblocking has no user information.
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  • Pros

  • I particularly love how the treatment objectives auto-populate into progress notes to keep you on track with monitoring and updating those.
  • It was relatively straightforward, great price, could do insurance billing for you, includes treatment planning, integrated CC processing.
  • Cons

  • Clients can cancel appointments through the portal, which then notifies the clinician, but if a clinician cancels an appointment, again no notification is sent out to the client.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
Product Screenshot
N/A
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

FrontRunners

2023

Advisor Recommendations

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88 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos