Opus Software

4.91 / 5 (11)

Our advisors have recommended this product 1 time in the last 30 days

About Opus

Opus Behavioral Health is a cloud-based electronic health record (EHR) platform for behavioral health and substance abuse teams at inpatient, outpatient and residential care facilities. Opus EHR is a certified solution that enables clinicians to track patient progress and assess how each unit is performing with interactive dashboards and reports.

The solution includes patient scheduling, chart auditing, assessments, utilization review, document management, caseload management, messaging and alerts, automated billing, and reports. Another unique feature is e-signature forms that allow users to quickly send patient consent and other required forms to clients.

The integrated suite of applications optimizes your entire contin...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic)

11 Reviews of Opus

Average User Ratings

Overall

4.91 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(10)

10

4 stars

(1)

1

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 11 results

July 2019

User Profile Picture

Jared from Eating Disorder Solutions

Verified Reviewer

Company Size: 11-50 employees

Industry: Mental Health Care

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2019

Exceptional EMR Customization and Service

Pros

The ability to build out OPUS as a leading EMR portal has given my organization the ability to document with ease, accuracy, and efficiency. The collaborative development team exceeds our expectations on a regular basis and provides a tremendous wealth of insight and knowledge. Our clinicians and doctors find charting and recording to be friendly and thorough.

Cons

Have not had any negative feedback at this time

September 2019

Yanio from Niznik Behavioral Health, Inc.

Company Size: 201-500 employees

Industry: Health, Wellness and Fitness

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2019

If your EMR doesn't work like Opus, you need to switch

Software works as intended. We never had any issues that couldn't be addressed almost immediately. I manage a team of doctors, nurse practitioners, nurses and medical staff in 8 states so it's important for me to have accurate and up to the minute information on what's going on. Opus allows me to do that.

Pros

Ease of use, customer service and use on my phone.

Cons

Nothing to report. We've been pretty happy with Opus EMR.

Reasons for Choosing Opus

Their product is more comprehensive for our space and price can't be compared.

Reasons for Switching to Opus

Value.

September 2019

sarah from Southern Hope Recovery Center

Company Size: 2-10 employees

Industry: Individual & Family Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

September 2019

A OK!

My overall experience with opus has been great!

Pros

I do like the ease of navigating through the program. Each area I need is tabbed and ready to go. I also like the customer service we have received from the team at Opus!

Cons

I did not like that it was designed for residential facilities. We had to spend some time getting it tailored to our outpatient needs but I guess that is to be expected.

Response from Opus Behavioral Health

Replied September 2019

Thanks for your review Sarah! We strive to make our customers happy and would be glad to review some of the items you weren't so thrilled about. Someone in our team will contact you today to make sure you are 100% satisfied. Thanks, Humberto at Team Opus.

September 2019

Michael from Harbor Village Detox, Inc.

Company Size: 51-200 employees

Industry: Health, Wellness and Fitness

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2019

Opus is the very best in EMR for treatment centers

I was part of the original implementation of Opus. From the beginning, their staff laid out the plan and executed as planned, always keeping us up to date on what they were working on. Because we wanted a very customized system, they assigned a customer success manager to our account, and I had a direct contact I could call any time. Every once in a while I still get calls from him asking if everything is going well. A truly well run operation.

Pros

I get everything I need at the click of a mouse or on my phone. Opus is user friendly and let's me keep tabs on what my staff is doing 24/7. I couldn't imagine using the EMR we had before.

Cons

No cons to report. Everything has been working great and their support phone and email are always there to address issues when they arise.

Reasons for Choosing Opus

Better features and price.

Reasons for Switching to Opus

Price and the features they had to offer were much more driven toward our industry.

July 2019

Deborah from Comfort Recovery

Company Size: 11-50 employees

Industry: Hospital & Health Care

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2019

OPUS Review

The OPUS EMR system has provided a chart management system that is not only user friendly and easily accessible it

Pros

The OPUS EMR system is easy accessibility and user friendly, the ability to cross reference clinical, case management, medical and demographic information within the client file is a true benefit for clinical collaboration. OPUS provides an internal assessment called OMT. This feature allows for accurate assessing risk factors throughout duration of treatment. The quality of the clinical documentation is evidenced based. As a manager, the system provides the ability to easily review, assess, and process documents as needed.

Cons

It would be beneficial if documents could repopulate intake information throughout file.