Opus OMT results
Supported Operating System(s):
Mac OS, Web browser (OS agnostic)About Opus
Opus Behavioral Health is a cloud-based electronic health record (EHR) platform for behavioral health and substance abuse teams at inpatient, outpatient and residential care facilities. Opus EHR is a certified solution that enables clinicians to track patient progress and assess how each unit is performing with interactive dashboards and reports.
The solution includes patient scheduling, chart auditing, assessments, utilization review, document management, caseload management, messaging and alerts, automated billing, and reports. Another unique feature is e-signature forms that allow users to quickly send patient consent and other required forms to clients.
The integrated suite of applications optimizes your entire contin...
11 Reviews of Opus
Average User Ratings
Overall
4.91 / 5 stars
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
Likelihood to Recommend
Not likely
Very likely
July 2019
Jared from Eating Disorder Solutions
Verified Reviewer
Company Size: 11-50 employees
Industry: Mental Health Care
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
July 2019
Exceptional EMR Customization and Service
Pros
The ability to build out OPUS as a leading EMR portal has given my organization the ability to document with ease, accuracy, and efficiency. The collaborative development team exceeds our expectations on a regular basis and provides a tremendous wealth of insight and knowledge. Our clinicians and doctors find charting and recording to be friendly and thorough.
Cons
Have not had any negative feedback at this time
September 2019
Yanio from Niznik Behavioral Health, Inc.
Company Size: 201-500 employees
Industry: Health, Wellness and Fitness
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
September 2019
If your EMR doesn't work like Opus, you need to switch
Software works as intended. We never had any issues that couldn't be addressed almost immediately. I manage a team of doctors, nurse practitioners, nurses and medical staff in 8 states so it's important for me to have accurate and up to the minute information on what's going on. Opus allows me to do that.
Pros
Ease of use, customer service and use on my phone.
Cons
Nothing to report. We've been pretty happy with Opus EMR.
Reasons for Choosing Opus
Their product is more comprehensive for our space and price can't be compared.
Reasons for Switching to Opus
Value.
September 2019
sarah from Southern Hope Recovery Center
Company Size: 2-10 employees
Industry: Individual & Family Services
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
September 2019
A OK!
My overall experience with opus has been great!
Pros
I do like the ease of navigating through the program. Each area I need is tabbed and ready to go. I also like the customer service we have received from the team at Opus!
Cons
I did not like that it was designed for residential facilities. We had to spend some time getting it tailored to our outpatient needs but I guess that is to be expected.
Response from Opus Behavioral Health
Replied September 2019
Thanks for your review Sarah! We strive to make our customers happy and would be glad to review some of the items you weren't so thrilled about. Someone in our team will contact you today to make sure you are 100% satisfied. Thanks, Humberto at Team Opus.
September 2019
Michael from Harbor Village Detox, Inc.
Company Size: 51-200 employees
Industry: Health, Wellness and Fitness
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
September 2019
Opus is the very best in EMR for treatment centers
I was part of the original implementation of Opus. From the beginning, their staff laid out the plan and executed as planned, always keeping us up to date on what they were working on. Because we wanted a very customized system, they assigned a customer success manager to our account, and I had a direct contact I could call any time. Every once in a while I still get calls from him asking if everything is going well. A truly well run operation.
Pros
I get everything I need at the click of a mouse or on my phone. Opus is user friendly and let's me keep tabs on what my staff is doing 24/7. I couldn't imagine using the EMR we had before.
Cons
No cons to report. Everything has been working great and their support phone and email are always there to address issues when they arise.
Reasons for Choosing Opus
Better features and price.
Reasons for Switching to Opus
Price and the features they had to offer were much more driven toward our industry.
July 2019
Deborah from Comfort Recovery
Company Size: 11-50 employees
Industry: Hospital & Health Care
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
July 2019
OPUS Review
The OPUS EMR system has provided a chart management system that is not only user friendly and easily accessible it
Pros
The OPUS EMR system is easy accessibility and user friendly, the ability to cross reference clinical, case management, medical and demographic information within the client file is a true benefit for clinical collaboration. OPUS provides an internal assessment called OMT. This feature allows for accurate assessing risk factors throughout duration of treatment. The quality of the clinical documentation is evidenced based. As a manager, the system provides the ability to easily review, assess, and process documents as needed.
Cons
It would be beneficial if documents could repopulate intake information throughout file.
