All Opus EHR Reviews
1-21 of 21 Reviews
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Jared
Verified reviewer
Mental Health Care, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
Exceptional EMR Customization and Service
The ability to build out OPUS as a leading EMR portal has given my organization the ability to document with ease, accuracy, and efficiency. The collaborative development team exceeds our expectations on a regular basis and provides a tremendous wealth of insight and knowledge. Our clinicians and doctors find charting and recording to be friendly and thorough.
CONSHave not had any negative feedback at this time
Yanio
Health, Wellness and Fitness, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2019
If your EMR doesn't work like Opus, you need to switch
Software works as intended. We never had any issues that couldn't be addressed almost immediately. I manage a team of doctors, nurse practitioners, nurses and medical staff in 8 states so it's important for me to have accurate and up to the minute information on what's going on. Opus allows me to do that.
PROSEase of use, customer service and use on my phone.
CONSNothing to report. We've been pretty happy with Opus EMR.
Reason for choosing Opus EHR
Their product is more comprehensive for our space and price can't be compared.
Reasons for switching to Opus EHR
Value.
Elma
Mental Health Care, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2023
User Friendly
Overall, our experience with OPUS has been great. I would highly recommend OPUS.
PROSI like that OPUS is user friendly. The format is logical and easy to understand. The support we have received from our Project Manager, [sensitive content hidden] has made the implementation process flow smoothly.
CONSThe scheduling system does not fully meet our needs and has been more difficult to use. Specifically, we have encountered difficulties printing client schedules and distinguishing between new intakes and existing clients. We have been informed that updates are coming that may address some of our concerns.
Donald
Mental Health Care, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2022
Great asset
Ease of use, portability, easily accessible.
CONSThere was not many cons with the program.
Cheryl
Mental Health Care, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2023
OPUS Review
Initially it was bit of a challenge, but it got better as we began to use the system and the bugs were ironed out.
PROSInitially is was a challenge getting started and once what we needed for implemented it is easy to use because it a Mental Health EHR and not a Medical EHR.
CONSYes, I would like to be able to abstract that data that our organization need, not what is only available in the EHR system.
Reasons for switching to Opus EHR
Wanted to move from a Medical focused EHR as it was more complicated.
Michael
Health, Wellness and Fitness, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2019
Opus is the very best in EMR for treatment centers
I was part of the original implementation of Opus. From the beginning, their staff laid out the plan and executed as planned, always keeping us up to date on what they were working on. Because we wanted a very customized system, they assigned a customer success manager to our account, and I had a direct contact I could call any time. Every once in a while I still get calls from him asking if everything is going well. A truly well run operation.
PROSI get everything I need at the click of a mouse or on my phone. Opus is user friendly and let's me keep tabs on what my staff is doing 24/7. I couldn't imagine using the EMR we had before.
CONSNo cons to report. Everything has been working great and their support phone and email are always there to address issues when they arise.
Reason for choosing Opus EHR
Better features and price.
Reasons for switching to Opus EHR
Price and the features they had to offer were much more driven toward our industry.
Deborah
Hospital & Health Care, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
OPUS Review
The OPUS EMR system has provided a chart management system that is not only user friendly and easily accessible it
PROSThe OPUS EMR system is easy accessibility and user friendly, the ability to cross reference clinical, case management, medical and demographic information within the client file is a true benefit for clinical collaboration. OPUS provides an internal assessment called OMT. This feature allows for accurate assessing risk factors throughout duration of treatment. The quality of the clinical documentation is evidenced based. As a manager, the system provides the ability to easily review, assess, and process documents as needed.
CONSIt would be beneficial if documents could repopulate intake information throughout file.
Emily
Hospital & Health Care, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
Document with Ease and Efficiency
I would recommend OPUS to any healthcare provider, small or large. It has incredible capability and functionality. I have worked at numerous treatment centers, none of which carry the sophistication and ease I see in OPUS.
PROSOPUS makes charting simple and easy. As it relates to my position, we document all of our clients meal and caloric intake. OPUS created an individualized platform specific to meet the needs of the clients, which was completed quickly and to incredible precision! Charting is made convenient and easy to understand. Their dedicated support team is always available to answer questions and assist if needed!
CONSNone at this time, working with OPUS is simple and easy!
Reason for choosing Opus EHR
Commitment to individualized, customization, and dedicated support specialists
Michel
Hospital & Health Care, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2023
Easy to use
All you will find in one page
PROSIs a very friendly program for using. Everything is a click distance
CONSSome functions are hard to find and you have to fight a little
Nurys
Mental Health Care, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2022
OPUS for Substance Abuse Charting
Billing and standardization
PROSEasy to move around. Opus has been instrumental in improving our charting ability on patient records.
CONSAlerts from UR updates is a tool that would help improve operations and billing.
Timothy
Health, Wellness and Fitness, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2019
Opus
This software is very user friendly. If someone is having an issues with the software then the support team is right there always willing to help.
CONSWhen it come to a the bad about this software, it really is hard for me to find something bad about it. This product can have its technical issues but if a problem support is right there so help solve/fix that issue.
Emily
Hospital & Health Care, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
Love the Customer Support and Customization!
I most appreciate the high level of customer support I receive from OPUS when wanting to make new or additional implementations into the already amazing platform. On a daily basis, we document so many important facets relating to client care (medication administration, weight, BMI, vitals, etc.). OPUS has all the safeguards in place to ensure nothing is missed by either myself, or my team. The functionality is truly amazing
CONSNothing negative to report at this time.
Vendor Response
Thank you Emily. We appreciate your feedback and will continue to ensure your team's requests are taken care of quickly. Many more new features coming soon.
Replied August 2019
Melissa
Hospital & Health Care, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
EMR Made Easy!
OPUS utilizes an integrative approach by incorporating detailed information on each individual to ensure best client care. In addition, OPUS offers friendly, readily available IT assistance at the click of a button.
PROSI love OPUS for many reasons- both clinical and operational. The interface is also set up to make entering group progress notes for multiple a thorough, fast, and easy process. I recommend this electronic medical record platform to anyone working in behavioral health! Any time I submit a help request, the support team is quick and attentive to resolve the issue.
CONSI have not encountered any issues or drawbacks from OPUS
andea
Mental Health Care, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
OPUS REVIEW
positive, overall the best EMR I have ever used in my 35 plus year career
PROSthe opus support, user-friendly, opus is available 24/7. friendly, instant response and within 24 hours issues are corrected
CONSthere are glitches sometimes, updates can cause other issues, times on group notes glitches, changing of times
Cory
Verified reviewer
Hospital & Health Care, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
Amazing!
Great experience with Opus. Amazing, friendly customer service, they can customize to fit our needs quickly. Easy to teach to new staff.
PROSThis is the best EMR I have ever used, and every department at my company agrees. Very easy to learn, use, and navigate.
CONSNothing that I can think of. Everything has been exactly what we needed.
Melissa
Facilities Services, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
1
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed February 2022
Easier Softer Way
I have enjoyed working with the software.
PROSOpus keeps me orgainzed but it can be improved for schueduling purposes.
CONSWe could use a dashboard on the software that lets employee know what needs to done this day
sarah
Individual & Family Services, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2019
A OK!
My overall experience with opus has been great!
PROSI do like the ease of navigating through the program. Each area I need is tabbed and ready to go. I also like the customer service we have received from the team at Opus!
CONSI did not like that it was designed for residential facilities. We had to spend some time getting it tailored to our outpatient needs but I guess that is to be expected.
Vendor Response
Thanks for your review Sarah! We strive to make our customers happy and would be glad to review some of the items you weren't so thrilled about. Someone in our team will contact you today to make sure you are 100% satisfied. Thanks, Humberto at Team Opus.
Replied September 2019
Shay
Civic & Social Organization, 11-50 employees
OVERALL RATING:
5
EASE OF USE