Practice Fusion

RATING:

3.7

(424)

About Practice Fusion

Founded in 2005, Practice Fusion offers a cloud-based EHR that includes a suite of integrated features like charting, e-prescribing, patient scheduling, lab and imaging integration and more. Additionally, practices can qualify for CMS incentives, as Practice Fusion is fully certified. Since the solution is cloud-based, users can access the system on their iPad EMR interface, which was developed to be touchscreen optimized, allows users full access to appointments, records and charting during the patient encounter. Practice Fusion provides templates that can be customized to match the workflow of a practice, and it is designed to support a variety of specialties such as cardiology, dermatology, physical therapy, mental health, internal medicine and many more. Practice...

Practice Fusion Pricing

Contact Practice Fusion for pricing information or a quote

Starting price: 

$149.00 per month

Free trial: 

Available

Free version: 

Available

Manage online appointments
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Practice Fusion Reviews

Overall Rating

3.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

3

Value for money

4

Functionality

3.5

Most Helpful Reviews for Practice Fusion

1 - 5 of 423 Reviews

Harlan

Medical Practice, 2 - 10 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed May 2021

Manage patient records

User Profile

Michael

Verified reviewer

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2018

Practice Fusion is so easy to use and I create my own templates that fits my Chiropractic Practice.

The streamline of my notes and the ease of using this program. I like customizing my notes based on my practice. The customer service is impeccable. I have already referred many friends to PF.

PROS

The ease of using this software and I get to create my own templates which I love. I have been using this software for over two years and it keeps getting better. Plus it's complimentary with CMS.

CONS

I understand that information are being updated daily and it's hard for the folks to update everything on the site. There are still clicks that don't have the required informations that is needed. I'm sure it's coming!

Alexandra

Financial Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

2

CUSTOMER SUPPORT

2

FUNCTIONALITY

5

Reviewed March 2023

Solid Software

I like practice fusion for my smaller clients that are not looking to grow or expand their practice. I would not recommend for extremely high volume or high complexity specialties.

PROS

Practice Fusion is a great software for smaller practices that don't need all the bells and whistles. It is very affordable and easy to set up.

CONS

The customer service is terrible and it is very difficult to get a live person. They do have a lot of support videos but sometimes you need to speak with someone when you cannot find what you are looking for or none of the support videos are addressing your needs.

Reason for choosing Practice Fusion

The price point was great and was a solid software for smaller clients.

Connie

Medical Practice, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

2

VALUE FOR MONEY

2

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed March 2021

Practice Fusion woos

They are in LA so you have no support until 11 am or 12 pm if you are in the midwest or east. Virtually no speaking support at all. Constantly cant get in and have to get a new password. Puts you way behind . You have a person that is suppose to let you in your account but may not be available. It is cheap but recently raised their rates by 50% without giving any added features. Patient portal is hard to access. The self scheduler is non existent . Patients have to remember a full website address to access. They do not help with the QPP constantly wanting you to redue depression screens and diabetic screens that you already did. So there health maintaince is horrible as is getting labs and investigations to the chart in the patients chart. Lots of extra time. Non existent IT

PROS

Cheap, although they just raised their prices by 50% with no added features.

CONS

No support, now Allscripts owns. They recently increased the monthly fee by 50% but not giving any new features. Templates are a joke. They are not coordinated with P aware or any state prescription service . Still they could not get the labs around me to put them in my charts. Its impossible to up load anything without a hassle. They keep raising the prices and offering less. My billers could never access and you cant talk to anyone they send you instructions in an email. I have to pay for 4 providers when I am only one. Multiple times its down and unusable. They were in trouble with FDA for trying to get providers to prescribe opiates for a kickback and now allscripts owns the company. The referral process is a joke. They only send the face sheet and you still have to fill out all the referral information. Everything is extra now.

Reasons for switching to Practice Fusion

Slowing down in practice and cost mainly. I am now seeking someone else. This system is good if you and your staff have great computer skills and you don't mind doing extra work that you are paying them to do. If you dont mind noone ever calling you back or helping you immediately when you need it and getting locked out multiple times having to wait to get back in then, you get what you pay for.

Harlan

Medical Practice, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2020

Manage patient records

From the beginning, Practice Fusion allowed our practice to fully switch to government mandated electronic medical records. And with that switch it allowed us to earn rewards from the government. As practice fusion has grown, we have grown with it. Although no longer free, it does offer a free 2 week trial period with out having to even put in a credit card number. I highly recommend you give it a try!

PROS

I was an early adopter when this software was offered free. For a small practice that was vital in getting us to switch to electronic medical records.

CONS

As crazy as it sounds, that fact that it was originally offered free made it seem like it was just Cheap That could not be further from the truth!

Reason for choosing Practice Fusion

The choice was easy, Practice Fusion was free!