Qualifacts CareLogic
About Qualifacts CareLogic
Awards and Recognition
Qualifacts CareLogic Pricing
We are happy to discuss solutions and pricing for individual agencies. Qualifacts offers three EHRs – Credible, CareLogic, and InSync - our team of experts will help you find the best solution based on your location, programs, and specific needs. For additional pricing information, please request a demo.
Starting price:
$100.00 per month
Free trial:
Not Available
Free version:
Not Available
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Most Helpful Reviews for Qualifacts CareLogic
1 - 5 of 351 Reviews
Derek
Verified reviewer
Hospital & Health Care, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
4
Reviewed July 2019
Solid EHR with plenty of features
Excellent company with a true eye out for the endusers, industry, and the product they have built and sell.
PROSCareLogic has clearly been listening and developing this software for the industry they serve. The software has excellent workflows, collects all pertinent data, and makes your daily life in the paperless world easier.
CONSAs with all EHR products, there are costs to implementation, user fees, licenses, etc. These costs can add up and the potential buyer needs to be prepared for these costs. Implementation is also a significant process that will require thoughtful team members and manpower.
James
Non-Profit Organization Management, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2019
Keeping Clients Data Private
Overall the experience with CareLogic has been great. We will continue to find new uses and features to enhance our programs!
PROSCareLogic for us has been great! We used this program now for the last few years and have found so many different uses for what we need. We love the fact that we can pull great data from the system in report form and be able to submit those directly for grants. Another things we love is the ability to have supervisors access their staff's clients to insure arcuate data entry!
CONSThe only thing that our program would benefit from is a way to create documents that are a little less medical field data entry. However, we have worked with CareLogic and our IT team and have found some great ways to fulfill our needs in our program!
Reasons for switching to Qualifacts CareLogic
We switched because our program was taken over by another program that was currently using CareLogic.
Siria
Health, Wellness and Fitness, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
1
EASE OF USE
2
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed May 2022
Worst EHR
Horrendous experience. The task tickets are a joke, and our implementation has not been finalized since we, as previously stated, are unable to get the most basic report which is an aging report. A really significant reason for going with Carelogic was the patient portal to which is not working because they keep assigning different individuals to the project (for over a year) and no one seems to know anything. If you are a mid-size company DO NOT go with this EHR. It's been the worst professional experience we've had with this company.
PROSClinical documentation is very thorough and meets the needs of the company.
CONSOn the administrative and billing aspect it is the worst EHR software we could have chosen. We went live in December 2020 and to this day (May 2022) we had not been able to run an aging report or any billing report for that matter that will provide accurate numbers. We've had to spect thousands of dollars with an additional software to help us with reports. They also have not been able to get our patient portal up and running - no one in that company has any accountability. We have 50 employees and we pay $8000 a month - more than we've ever paid for an EHR and we did so because we were assured that the billing management and report would work, but it has not and we have lost so much revenue trying to figure out the system.
Reason for choosing Qualifacts CareLogic
Because they overpromised, but under-delivered unfortunately.
Reasons for switching to Qualifacts CareLogic
We wanted more specific forms and reporting on the clinical side.
Seth
Non-Profit Organization Management, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
A Good Decision
Overall, we are very happy with the software and plan to continue using it for the foreseeable future.
PROSI like the ease of use. Every software has its own way to complete a workflow. Once you learn the “CareLogic” way, I find it very easy to solve problems and complete work assignments across our organization
CONSThe cost is very high compared with others on the market. Also, I find it sometimes takes too many steps to complete a backend customization. I am sure this helps with the customization capabilities, but can still be frustrating to go through so many steps
Reasons for switching to Qualifacts CareLogic
MS Health software was found to be a poor software for our organization. The management team was unable to assist us and kept pushing us to pay $10,000 for their new software rather than keep our current one compliant with new laws.
Anonymous
1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2019
Overall very good and highly customizable EHR, reporting can be an issue for non-IT staff
This is fairly intuitive software, with normal learning curve for an average user. There are lot of options to customize system to fit your needs. Designing forms is easy and there are lot of pre-configured forms and reports. Qualifacts community is a good source to ask questions and look for the help. Qualifacts Support is very responsive and most of the issues get resolved fast. Pre-built reports in Carelogic are great, however they can be better. For example multiple selection option for report filters is missing. Sometimes I just need to run report for 4 or 5 organizations or programs at once, but I can only do either one or all at the same time. And for the reports I designed in Pentaho I was able to implement multiple selection, so it is possible to do it.
CONSMost of the training videos need update. There are some videos where you can barely see what is on the screen due to the very low resolution. Some of the videos are just too long (2+hr) and they should be separated in smaller segments. Pentaho (used for reporting ) is very complex system and in my opinion there is not enough training videos in the Qualifacts community. Especially for advanced reports and analytics that use functions and formulas. This can be a nightmare for someone without prior SQL experience, and overall I just think there are no enough resources online for Pentaho. "Pentaho 5.0 Reporting by Example: Beginner’s Guide" book was huge help to me. Also when deploying multiple versions of the same form, it creates new tables in the database and this means that all of the custom reports using that configurable form have to be made again if that particular configurable form was edited.