SimplePractice vs TherapyAppointment

RATING:

4.6

(2651)

SimplePractice has 2651 reviews and a rating of 4.59 / 5 stars vs TherapyAppointment which has 105 reviews and a rating of 4.14 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (2651)
4.1 (105)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
April 17, 2024
December 14, 2023
Pros/Cons
  • Pros

  • SimplePractice is really easy to use and the user interface is nice. It makes a lot of the monotonous tasks of documenting and billing super easy.
  • I love how easy it is to take care of everything I need to regarding client on boarding.
  • Cons

  • My cost s going up over 60. Current customers complained in large numbers and the new company basically ignored them.
  • I think it is something that should be an option. It is too bad that is not an option for people that are more challenged by the program.
Read all user reviews
  • Pros

  • The software is feature rich and reliable. The price is also very competitive for the rich feature set.
  • I have used the old version and the new 2.0 version of this software for the past few years. The newer version is definitly better than the older version.
  • Cons

  • The patient portal is too difficult for patients to navigate through so the idea of having them self-register is out the window for me.
  • There is no way to send intake forms to clients and there is no e-signature capability. There are many pieces that need upgraded - too many to mention.
Read all user reviews
Pricing Range
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Product Demo
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

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FrontRunners

2021

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos