TheraManager DocuTrac Software

TheraManager DocuTrac Software

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About TheraManager DocuTrac

TheraManager, LLC (aka TheraManager DocuTrac), provides its Practice Management and Electronic Medical Record software product and Revenue Cycle Management services to private and group practices, Universities, substance abuse facilities, county and state agencies, and hospitals around the United States. The company has 37 industry professionals, each committed to helping clients succeed every day. TheraManager DocuTrac has a 25-year record of success in the Behavioral Healthcare IT industry. The company's unlimited custom EMR screen offering and robust Practice Management reporting makes it a unique feature-rich solution for thousands of Behavioral Healthcare clinicians. The firm's QuicExchange Hub allows for secure connectivity with Labs, HIEs, and other system...
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TheraManager progress note

TheraManager DocuTrac User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

5

Customer support

4.5

Functionality

5

Showing 1 - 5 of 30 reviews

Anonymous

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

December 2017

I have used QuicDoc for many years.

Pros

Excellent clinical record in every way. The prescription writing and recording function is rapid and easy to review. This helps to make clinical decisions about medications efficiently. The sales and support staff are excellent. The tutorials on Youtube are excellent. The software is easy to use without any alteration but can be modified in many ways if you prefer.

Cons

I would like to see medications and medication dose and progress linked in a graphic way in the future.

Sushma

Time used: Free Trial

Review Source: Capterra

5

Ease-of-use

out of 5
5

Customer support

out of 5

October 2010

Theramanager Saved our Organization!!

We highly recommend TheraManager. It has been wonderful for our organzation where our clinics and group homes are scattered orver 150 miles. Our clinicians, case workers and psychiatrists appreciate real time information about clients. This is a great product. I do work at a local hospital where there are other products but Theramanager is second to none!! Theramanager Support team is wonderful and they always happy to solve problems. We love theramanager, no one at Maple Shade can imagine days before theramanager! We wonder some times, how did we ever manage before Theramanager days

Pros

We are a small non-for profit organization on the Eastern Shore of Maryland. When we implemented EMR we had 4 clinics, with about 15 clinicians spread in 100 mile area. All of us could access theramanager from home or remote clinic sites. This helped our billing person and certainly our collection. Within a year of implementation we doubled our collectibles with the electronic billing system, improved our documentation, ( billing person would not bill without a note in the client's record). Certainly improved our compliance with medical record, more legible records and supervisors could monitor quality of documentation. Theramanager improved communcation between the team members, case managers and psychiatrist. . Wonderful support team of Theramanager in helping us the process of rolling EMR throughout the agency. We keep all oru records of Out Patient Mental Health Center, Psychiatric Rehabilitation Service, Therapeutic group home and Therapsutic foster home in TheraManager.

Cons

I really can't think of any! Our organization and clinicians were apprehensive at first. CEO and I were concerned about the rolling the process. At first, like most things there were staff members who missed paper records. Now looking back, no one can imagine old days of paper records!! I needed more than 1000 characters to write Pros, but this review only allows 1000 characters, I had to use fragmanted sentence.

Lee

Time used: Free Trial

Review Source: Capterra

2

Ease-of-use

out of 5
1

Customer support

out of 5

January 2013

Poor Customer Support

Once your short trial period is over WATCH OUT. Immediately needed monthly support . Great difficulty getting in touch with the support person. Called three times and each time was told to call back. Didn't have the time. I thought support was when you call, they call you back. Not the case here either, each time was asked me to call.

Pros

My adminstrator likes the scheduling and recording patient information

Cons

Cumbersome steep learning curve for clinical notes and assessments with very little customer support.

Dawn

Company size: 1 employee

Industry: Mental Health Care

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

August 2017

This software has changed my practice.

My time on paperwork has increased dramatically. I also get paid much more quickly.

Pros

It is intuitive and easily adaptable to my needs. I love that session note creation is a mixture of quick options along with areas for longer narratives for when I need to document more in depth information. I cannot say enough good things about the software support team. Although issues with the software are rare, issues with my understanding of technology are more frequent. The members of the software team are professional, courteous and they respond immediately to concerns. From the moment I contacted them to the present, I have never experienced such a strong commitment to customer service.

Cons

I wish there were more templates for client letters (ie., to send to clients who are late on their payments).

Caroline

Time used: Free Trial

Review Source: Capterra

5

Ease-of-use

out of 5
5

Customer support

out of 5

January 2016

Outstanding Training and Customer Support

TheraManager ( TM ) is a remarkably versatile and user-friendly electronic health record (EHR) that comprises a diverse suite of capabilities including but not limited to, long-range scheduling, billing and credit card payment options, links to e-prescribing via TM's contract with Dr. First, and secure patient portal capabilities via TM's agreement with Updox, and clinician 'to do' sections. This EHR responds to a wide-ranging set of clinical contexts such as individual or group practices, community agencies, health care organizations, university-based settings or private practice environments. All the separate functionalities can be learned separately or together. It is extremely easy to learn how to use the calendar and scheduling module' single or recurrent appointments can be readily scheduled or modified efficiently. The appointments are linked to the EMR where the records are associated directly with each appointment. Record keeping is entirely customizable, so that forms (eg. intake/evaluation notes/progress notes) can be developed as needed and individualized according to the particular clinicians' needs. Documents can be easily scanned and uploaded into the patient's chart, and numerous, customizable folders can be generated for a given patient's chart that keeps the records organized in a manner that allows for easy retrieval. The beauty of the link to the e-prescribing system is that all the entries of medications can be automatically connected with a given note. The billing module is also very easily managed, even for those clinicians without prior bookkeeping or accounting experience or skills. The support staff are immensely approachable, responsive, excellent teachers, and generous with their time, affording the beginning user the opportunity to establish a sufficient proficiency level within a very short time. Therefore, I would highly recommend TheraManager without any reservation.

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