TheraManager DocuTrac vs TheraNest

TheraManager DocuTrac has 30 reviews and a rating of 4.7 / 5 stars vs TheraNest which has 860 reviews and a rating of 4.4 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 / 5 (30)
4.4 / 5 (860)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
5 / 5
4 / 5
Last Review Written
October 22, 2019
August 2, 2022
Pros/Cons
  • Pros

  • I think I have a very powerful program for a reasonable price. I used to have a rinky-dink program for an exorbitant price.
  • TheraManager accurately, and intuitively, helps me manage every aspect of medical records, scheduling, billing and prescription generation with efficiency and clarity.
  • Cons

  • At first, like most things there were staff members who missed paper records. Now looking back, no one can imagine old days of paper records.
  • Terminology for some features (insurance organizations & plans) can be confusing and not very intuitive.
  • Pros

  • I love the way this software is organized and how everything I need to do to work with my clients is all in one place. It is very user friendly and my clients are liking it to.
  • They respond in good time, and they are incredibly helpful when they do.
  • Cons

  • So paying double and doing double the work is what she thinks should work for me. She was very unprofessional and rude and her supervisor never contacted me to resolve the situation.
  • They blame a third party that they choose and put absolutely no effort and extremely poor customer service to resolve this issue.
Pricing Range
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FrontRunners

2022

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29 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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