---
title: "TherapyAppointment Software Reviews, Demo & Pricing - 2026"
description: "Review of TherapyAppointment Software: system overview, features, price and cost information. Get free demos and compare to similar programs."
source_url: "https://www.softwareadvice.com/mental-health/therapy-appointment-profile/"
page_type: "product"
language: "en"
---

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TherapyAppointment

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Overview

[Reviews](https://www.softwareadvice.com/mental-health/therapy-appointment-profile/reviews/)[Alternatives](https://www.softwareadvice.com/mental-health/therapy-appointment-profile/alternatives/)

# TherapyAppointment Review

From $10-$59/month Free version Free trial 4 plans

Wondering if TherapyAppointment is right for your organization?

Our Mental Health Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

TherapyAppointment

4.1

[(107)](https://www.softwareadvice.com/mental-health/therapy-appointment-profile/reviews/)

Pricing

Starting at $10.00 flat rate per month

### About TherapyAppointment

TherapyAppointment's platform didn't start in a venture capital pitch meeting. It started with a practicing therapist who was frustrated by how much time he spent on scheduling, clinical documentation, insurance claims, and everything else that comes with running a therapy practice.

So, step by step, he built tools to make the business side of his practice easier to manage. Those tools eventually became TherapyAppointment, one of the first EMR platforms to bring scheduling, records, billing, and client communication together in one secure place.

And unlike platforms that later expanded to serve every corner of the wellness industry, we've only ever built tools for mental health practices. That's why our software fits the way therapists really practice, not the way software companies assume they do.

Today, TherapyAppointment is still independent and privately owned. There are no outside investors setting quarterly targets or determining our priorities. When we make decisions about our features, pricing, or what's next, we ask what's right for the practices we serve, not what satisfies a fund's return schedule.

All-in-one platform:  
Scheduling & reminders  
A customizable...

calendar with online scheduling and free automated reminders to reduce no-shows. Clinical documentation Notes and templates that fit how therapists actually write, without fighting the software. Insurance & billing Electronic claims and free ERA posting, so getting paid isn't a second job. Automated client intake Clients can complete, e-sign, and securely return forms from a secure online portal. Telehealth Secure, HIPAA-aligned video sessions so you can meet your clients anywhere. Real-time reporting See income, performance, and practice data at a glance, by provider or location. Designed with transparency: Our pricing is public, with no surprises or hidden fees. Use our pricing calculator to see what your practice will pay before you ever talk to sales. Free live support Get real help from real people right here in the U.S., included free with every plan. No offshore call centers, and no extra fees to get the support you need. HIPAA handled honestly There's no official government certification for "HIPAA-compliant." That's why we're clear about what we provide: HIPAA-eligible services, safeguards aligned with HIPAA requirements, and a signed Business Associate Agreement. Built for mental health practices TherapyAppointment was built by a therapist, for therapists. More than 25 years later, we're still building exclusively for mental health practices. Pricing: Every plan begins with a 30-day free trial that includes all of our features. After that, your practice begins with tiered introductory pricing, starting at $10/month and based on how many sessions you book per month. As your practice grows, your pricing tier adjusts to match. After you book 40 sessions per month, you stay at our standard rate of $59/month. We also offer usage-based add-on features for when you need them. No hidden fees. No surprise price increases. Just clear, affordable pricing that grows with your practice. Start your free 30-day all-inclusive trail today at TherapyAppointmet.com.

Do you work for TherapyAppointment? [Manage this product listing](https://www.g2.com/products/therapyappointment/claim_requests/new?auto=true)

Wondering if TherapyAppointment is right for your organization?

Our Mental Health Software selection experts can help you in 15 minutes or less.

## TherapyAppointment User Interface

## Popular TherapyAppointment Alternatives

Main Product

TherapyAppointment

4.1

[(107)](https://www.softwareadvice.com/mental-health/therapy-appointment-profile/reviews/)

Ratings Breakdown

-   4.12Ease of use
-   4.08Value for money
-   4.27Customer support
-   3.79Functionality

Pricing

Starting at $10.00 per month

Get Price

Alternative Product

[Owl Practice](https://www.softwareadvice.com/medical/owlpractice-profile/)

4.5

[(178)](https://www.softwareadvice.com/medical/owlpractice-profile/reviews/)

Ratings Breakdown

-   4.48Ease of use
-   4.36Value for money
-   4.52Customer support
-   4.35Functionality

Pricing

Starting at CA$20.00 per month

Get Price

Alternative Product

[CounSol.com](https://www.softwareadvice.com/mental-health/counsol-profile/)

4.7

[(830)](https://www.softwareadvice.com/mental-health/counsol-profile/reviews/)

Ratings Breakdown

-   4.56Ease of use
-   4.74Value for money
-   4.88Customer support
-   4.52Functionality

Pricing

Starting at $49.95 per month

Get Price

Alternative Product

[EHRYourWay](https://www.softwareadvice.com/medical/ehryourway-profile/)

4.9

[(529)](https://www.softwareadvice.com/medical/ehryourway-profile/reviews/)

Ratings Breakdown

-   4.83Ease of use
-   4.85Value for money
-   4.86Customer support
-   4.82Functionality

Pricing

Available upon request

Get Price

Alternative Product

[TherapyNotes, LLC](https://www.softwareadvice.com/medical/therapynotes-profile/)

4.7

[(972)](https://www.softwareadvice.com/medical/therapynotes-profile/reviews/)

Ratings Breakdown

-   4.67Ease of use
-   4.59Value for money
-   4.74Customer support
-   4.48Functionality

Pricing

Starting at $69.00 per month

Get Price

Alternative Product

[TheraNest](https://www.softwareadvice.com/medical/theranest-profile/)

4.4

[(1056)](https://www.softwareadvice.com/medical/theranest-profile/reviews/)

Ratings Breakdown

-   4.30Ease of use
-   4.24Value for money
-   4.38Customer support
-   4.12Functionality

Pricing

Starting at $29.00 per month

Get Price

## TherapyAppointment Pricing and Plans

TherapyAppointment has four plans. First 30 Days is free. 0-10 sessions per month is $10.00/mo billed monthly. 11-39 sessions per month is $39.00/mo billed monthly. 40+ sessions per month is $59.00/mo billed monthly.

Free versionFree trial

First 30 Days

$0.00

Free forever

Try every feature free.

First 30 Days plan includes:

-   Appointment Reminders
-   Automatic ERA Posting
-   Calendar Sync (Google
-   Customizable Online Forms
-   Data Import
-   Electronic Insurance Claims
-   E-Signatures
-   Free Non-Clinical Staff Accounts
-   HIPAA Compliant Charting
-   Ical)
-   Integrated Credit Cards
-   Integrated Zoom Teletherapy
-   Paperless Intake
-   PHI Log
-   Practice Reports and Statistics
-   Secure Client Portal
-   Secure Messaging
-   Unlimited Clients
-   Unlimited Customer Support

0-10 sessions per month

$10.00

flat rate, per month

Pay $10 until you book more than 10 sessions per month. Every feature is included in every plan. …

0-10 sessions per month plan includes:

-   Appointment Reminders
-   Automatic ERA Posting
-   Calendar Sync (Google
-   Customizable Online Forms
-   Data Import
-   Electronic Insurance Claims
-   E-Signatures
-   Free Non-Clinical Staff Accounts
-   HIPAA Compliant Charting
-   Ical)
-   Integrated Credit Cards
-   Integrated Zoom Teletherapy
-   Paperless Intake
-   PHI Log
-   Practice Reports and Statistics
-   Secure Client Portal
-   Secure Messaging
-   Unlimited Clients
-   Unlimited Customer Support

11-39 sessions per month

$39.00

flat rate, per month

Pay $39 until you book more than 39 sessions per month. Every feature is included in every plan.…

11-39 sessions per month plan includes:

-   Appointment Reminders
-   Automatic ERA Posting
-   Calendar Sync (Google
-   Customizable Online Forms
-   Data Import
-   Electronic Insurance Claims
-   E-Signatures
-   Free Non-Clinical Staff Accounts
-   HIPAA Compliant Charting
-   Ical)
-   Integrated Credit Cards
-   Integrated Zoom Teletherapy
-   Paperless Intake
-   PHI Log
-   Practice Reports and Statistics
-   Secure Client Portal
-   Secure Messaging
-   Unlimited Clients
-   Unlimited Customer Support

40+ sessions per month

$59.00

flat rate, per month

After booking 40 sessions per month, stay at our standard rate of $59. Every feature is included in every plan.…

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

### How does TherapyAppointment pricing compare to alternatives?

TherapyAppointment's starting price is $10.00/month. Explore how its pricing and plan options compare with top alternatives below.

| Product | Starting price | Free trial | Free version | Value for Money |
| --- | --- | --- | --- | --- |
| TherapyAppointment4.1[(107)](https://www.softwareadvice.com/mental-health/therapy-appointment-profile/reviews/) | $10.00 /mo | Available | Available | 4.1 |
| [Owl Practice](https://www.softwareadvice.com/medical/owlpractice-profile/)4.5[(178)](https://www.softwareadvice.com/medical/owlpractice-profile/reviews/) | CA$20.00 /mo | Available | Not available | 4.4 |
| [CounSol.com](https://www.softwareadvice.com/mental-health/counsol-profile/)4.7[(830)](https://www.softwareadvice.com/mental-health/counsol-profile/reviews/) | $49.95 /mo | Available | Not available | 4.7 |
| [EHRYourWay](https://www.softwareadvice.com/medical/ehryourway-profile/)4.9[(529)](https://www.softwareadvice.com/medical/ehryourway-profile/reviews/) | Pricing available upon request | Not available | Not available | 4.8 |
| [TherapyNotes, LLC](https://www.softwareadvice.com/medical/therapynotes-profile/)4.7[(972)](https://www.softwareadvice.com/medical/therapynotes-profile/reviews/) | $69.00 /user/mo | Available | Available | 4.6 |

TherapyAppointment4.1[(107)](https://www.softwareadvice.com/mental-health/therapy-appointment-profile/reviews/)

* * *

Starting price

$10.00 /mo

Free trial

Available

Free version

Available

Value For Money

4.1

-   [Owl Practice](https://www.softwareadvice.com/medical/owlpractice-profile/)4.5[(178)](https://www.softwareadvice.com/medical/owlpractice-profile/reviews/)
    
    * * *
    
    Starting price
    
    CA$20.00 /mo
    
    Free trial
    
    Available
    
    Free version
    
    Not available
    
    Value For Money
    
    4.4
    
-   [CounSol.com](https://www.softwareadvice.com/mental-health/counsol-profile/)4.7[(830)](https://www.softwareadvice.com/mental-health/counsol-profile/reviews/)
    
    * * *
    
    Starting price
    
    $49.95 /mo
    
    Free trial
    
    Available
    
    Free version
    
    Not available
    
    Value For Money
    
    4.7
    
-   [EHRYourWay](https://www.softwareadvice.com/medical/ehryourway-profile/)4.9[(529)](https://www.softwareadvice.com/medical/ehryourway-profile/reviews/)
    
    * * *
    
    Starting price
    
    Pricing available upon request
    
    Free trial
    
    Not available
    
    Free version
    
    Not available
    
    Value For Money
    
    4.8
    
-   [TherapyNotes, LLC](https://www.softwareadvice.com/medical/therapynotes-profile/)4.7[(972)](https://www.softwareadvice.com/medical/therapynotes-profile/reviews/)
    
    * * *
    
    Starting price
    
    $69.00 /user/mo
    
    Free trial
    
    Available
    
    Free version
    
    Available
    
    Value For Money
    
    4.6
    

## TherapyAppointment Features

-   Popular features found in Mental Health
    
    Charting
    
    Claims Management
    
    Confirmations/Reminders
    
    Document Management
    
    E-Prescribing
    
    HIPAA Compliant
    
    Initial Assessments
    
    Medical Billing
    
    Patient Portal
    
    Secure Messaging
    
-   More features of TherapyAppointment
    
    Activity Dashboard
    
    API
    
    Appointment Scheduling
    
    Calendar Management
    
    Chat/Messaging
    
    Client Database
    
    Client Portal
    
    Compliance Tracking
    
    Customizable Reports
    
    Customizable Templates
    
    Data Import/Export
    
    Data Security
    
    Electronic Payments
    
    Electronic Signature
    
    EMR/EHR
    
    For Group Therapy
    
    For Mental/Behavioral Health
    
    Forms Management
    
    For Substance Abuse Therapy
    
    Income/Expense Tracking
    
    Invoice Management
    
    Medication Management
    
    Mobile Access
    
    Multi-Location
    
    Multi-Provider Practice
    
    Notes Management
    
    Online Booking
    
    Outcome Assessment Tools
    
    Patient Communications
    
    Patient Database
    
    Patient Intake
    
    Payment Processing
    
    Practice Management
    
    Progress Notes
    
    Progress Tracking
    
    Reporting/Analytics
    
    Reporting & Statistics
    
    Role-Based Permissions
    
    Search/Filter
    
    Session Notes
    
    Staff Management
    
    Task Management
    
    Telemedicine
    
    Teletherapy
    
    Template Management
    
    Therapy Notes
    
    Third-Party Integrations
    
    Treatment Planning
    
    Workflow Management
    

## TherapyAppointment Integrations

Google Calendar

Integration rated undefined from -1 review

ZoomMD

Integration rated undefined from -1 review

DoseSpot

Integration rated undefined from -1 review

## TherapyAppointment User Reviews

## TherapyAppointment customer ratings

- Overall rating: 4.1/5
- Total reviews: 107

### Rating distribution

- 5 stars: 47 reviews (44%)
- 4 stars: 39 reviews (36%)
- 3 stars: 8 reviews (7%)
- 2 stars: 8 reviews (7%)
- 1 star: 5 reviews (5%)

### Secondary ratings

- Ease of use: 4.1/5
- Value for money: 4.1/5
- Customer support: 4.3/5
- Functionality: 3.8/5

---

### One of the best choices I've ever made for my private practice!

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Mental Health Care
- Company size: Self-Employed
- Product usage: 3-5 years · daily
- Reviewed: November 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall, using this system has significantly decreased stress in running my practice! It keeps me organized and on track with billing and scheduling and keeping up with notes. I would never try to go back to the old paper and pencil method of private practice again. My clients are also quite pleased with the features they are able to use.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 3/5

#### Pros

I'm most impressed with the security and support. Once they shut down to keep hackers out - all of my clients' private information was completely safe so I could relax. The personnel providing support for any concerns are very responsive, friendly and helpful. I increasingly feel more like I'm part of an online family of sorts when using this practice management system.

#### Cons

I really wish clients could complete all paperwork directly online rather than having to do any printing. I wish documents could be attached to the email within the system both from and to me. I also wish documents could be faxed, other than just to referral sources.

#### Vendor response

Hi Jolene! Thank you so much for being part of the TherapyAppointment Community! We are glad that joining us has been one of the best choices you've made for your practice and are so grateful to have you! With our new upgrade, TA2.0, you'll find that your practice rely's much less on traditional printing and mailing. We'll have esign, PDF submittable forms, and attachments when we launch TA2.0, and will continually work to improve those functions.The fax idea is interesting, and I've submitted this request to our team. Thank you, again, for being part of our community and for your positive words. We love hearing your feedback and hope to continue to help decrease stress in your practice! Best wishes, The TherapyAppointment Team

Replied November 2018

---

### One month in and I like what it has to offer

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Mental Health Care
- Company size: Self-Employed
- Product usage: less than 1 year · daily
- Reviewed: February 2022
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

As a solo-practitioner with no IT help or experience, it took me a minimal amount of time to adapt to the nuances of this portal. I don't consider myself especially technologically gifted, but I am adept. I do search for answers when I'm stumped and only had to contact their help once. They were helpful. I like it. I'm interested to see where they go in the future. I do hope they keep us solo-practitioners in mind as they grow. We aren't making the big bucks and pricing us out is easy. I do not do insurance billing through the platform. I am a contractor with Sondermind and Headway because I wasted over 30 hours trying to bill a client's insurance on my own. So, I can't speak to that end of the platform. I do take private pay through Therapy Appointment and it works seamlessly once you get it set up.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

It's fairly comprehensive. I like most that I can customize forms. I like that it's fairly straightforward and easy to use. I like the calendar sync option, as it keeps my appointment private (i.e., labeled "appointment"), though stays up to date with my google calendar. This option is available in the lowest tier/ solo practitioner plan. Other programs offer this feature only in their premier product, but it's such a basic feature. I like that I can customize what information to see for each client in the portal. I like that there is a client messaging option from within the portal. Client messaging, scheduling, and note-taking are essential for me. I also set up the payment part of the portal, which required a contract with an external company that I'd never heard of. It took roughly 5 days to get it set up, but it has worked seamlessly since.

#### Cons

I do like for clients to self-schedule, but I'd like an opportunity to approve client requests, as I see clients on 3 different platforms, so my schedule changes quickly. It's also annoying that an appointment can't be deleted and the "cancelled" or "rescheduled" appointment shows up in the client's list of appointments. It's visually cluttering. I made a mistake setting up reoccurring appointments for a client and now there are 20 "cancelled" appointments in her file. I have to be careful that I'm selecting the correct appointment to make notes on, or I might accidentally make notes on the "cancelled" appointment. Sometimes, it's just a clerical error and it doesn't need to be in the client's file.

---

### Revolutionized My Practice

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Mental Health Care
- Company size: 2-10 employees
- Product usage: 3-5 years · daily
- Reviewed: November 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Therapy Appointment has changed my professional life- the way I leave daily having fully charted, sent out bills as well as been reminded to respond to things important. It seems amazing to me that the staff at TA answers the phone with any question I’ve had- even the owner/ developer answers the tech call sometimes and you feel like you are talking to a friend! I know some of the staff’s names- they remember me- help solve my problems- even help me relax and see they’ve got it- it’s incredible. Therapy Appointment is user friendly and seems so sophisticated in its reminders it’s almost scary accurate - like artificial intelligence. I could not even write all that Therapy Appointment has been a part of revolutionizing my practice- let alone quicker income from efficient submission of claims- I haven’t left my building in months with a mistake or misfiled claim- the software is designed to help you submit without one error! I thank you so much Therapy Appointment! Sima, Washington DC, Virginia and Maryland.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Almost no one forgets or misses their appointments due to very professional non intrusive auto reminders, User friendly, TA error checking for you, reminders for client and therspist( birthday, bills, everything) , ability to send print a receipt in sevinds( it’s something I’ve never had- previous fumbling, searching and after hours find- not here it’s at most in 30 seconds!

#### Cons

I’m wishing for the reminder for a client not seen in a month to be personalized by me( not saying to call office) but staff said they are working on it after my call( and they will)- total trust in Therapy Appointment staff!

---

### They do everything but provide therapy :)

- Overall rating: 5/5
- Reviewer: Laura F.
- Industry: Mental Health Care
- Company size: 2-10 employees
- Product usage: 3-5 years · daily
- Reviewed: December 2022
- Review source details: This review was submitted organically. No incentive was offered

Customer service responds quickly and they're very helpful

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Pretty easy to use and user friendly for clients to scheduleOnline forms are convenient

#### Cons

some of the accounting features (posting) are a little complicated

---

### Great program

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Industry: Mental Health Care
- Company size: Self-Employed
- Product usage: 3-5 years · daily
- Reviewed: September 2020
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall it's been a positive experience. I have thought about trying other similar programs but am not ready for the hassle of migrating to a different software.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 3/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

I have used the old version and the new 2.0 version of this software for the past few years. The newer version is definitly better than the older version. It's easy to use and figure out.

#### Cons

I don't like that I cannot call customer support and get a live person. I have to wait on someone to call me back. Being in a private practice, I have limited time to make calls so when I call that's the only time I have available. There are other small changes that need to be made to software that I've mentioned to customer support but they haven't been made.

---

### Do NOT use unless you like to add more work and stress to your plate.

- Overall rating: 2/5
- Reviewer: Christine D.
- Industry: Mental Health Care
- Company size: 11-50 employees
- Product usage: 3-5 years · daily
- Reviewed: August 2024
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

My overall experience are massive headaches, a TON of extra work, extra money, stress and frustration! We are finally cutting the cord with them and I cannot wait!

#### Ratings breakdown

- Ease of use: 1/5
- Value for money: 2/5
- Customer support: 2/5
- Functionality: 2/5

#### Pros

The ease of the calendar and notes. It's very hard for me to find much else I like about the system.

#### Cons

Theranest has a very large learning curve-it is not user friendly. It's tricky and cumbersome. You have to always remember to save and sometimes even save 2x or you will lose everything you did. The billing never works correctly. There is way too much room for user error. Sometimes ERA's don't even appear back in the system to reconcile them - even thought I am paying for the service. The reconciling of client claims take extremely long. Their "updated" billing system never works correctly either - you still end up having to go through clients accounts in detail which is so time consuming. The client statements are so confusing for them. (and me for quite a long time) It is basically impossible to get hold of anyone for questions or when something is not working right. It can take up a week to get something fixed. Sometimes the reps are really rude too and patronize you. The company continually add really useless updates which always causes other problems in the system. I cringe when they come out with they think is a really exciting "update"!

---

### Disaster Capitalism, Disaster results

- Overall rating: 1/5
- Reviewer: Verified Reviewer
- Industry: Mental Health Care
- Company size: Self-Employed
- Product usage: 3-5 years · daily
- Reviewed: June 2023
- Review source details: This review was submitted organically. No incentive was offered

Horrific. Wish I would have filmed it. Then the horror movie profit might have offset the wasted time, effort, and money.

#### Ratings breakdown

- Ease of use: 1/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 1/5

#### Pros

Originally liked simplicity. The 2.0 version has nothing to like.

#### Cons

Refusal to accept responsibility for their errors. For example, in original version, the integrated fax function -- which I loved -- stopped working. I contacted support, which gave their usually response -- no one else is having this problem, so the problem is you. So I sent them the screenshot of the actual problem: TA had not been paying their bills. The company that provides the integrated fax suspended TA's account for past due invoices. Gaslight much?

---

### By Practitioners, For Practitioners

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Health, Wellness and Fitness
- Company size: Self-Employed
- Product usage: less than 1 year · weekly
- Reviewed: September 2020
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Overall, TherapyAppointment has been an integral part of starting and maintaining my private practice. The ease with which I am able to access TherapyAppointment across devices helps me manage time and productivity. The comfort in knowing I will receive personalized support allows me to work through issues without stress. The billing process through TherapyAppointment has been one of the most painless processes I've ever encountered while working in mental health. I would highly recommend this program to colleagues in similar practice situations as me.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

This program is wonderfully built to support my therapy practice needs. I can easily enter and access client information, upload documents, schedule, check billing and contact customer service. There are multiple helpful videos for initial set up and customer service personally walked me through step-by-step directions when I still did not understand some initial start-up procedures. Adjusting billing documents before submitting helps eliminate returned or rejected claims.

#### Cons

My only struggles have been around issues with adjusting or deleting scheduled appointments without a cancellation and recreating therapy notes but those can be adjusted by utilizing forms.

---

### What I Love About Therapy Appointment

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Mental Health Care
- Company size: 2-10 employees
- Product usage: 1-3 years · daily
- Reviewed: August 2020
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

My experience has been positive. We like the software for all it offers us and how efficient it is.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Functionality: 5/5

#### Pros

The accounting, the overall record keeping, the ease of use.

#### Cons

After a year I still do not have invoices with my letterhead and we cannot submit secondary claims electronically. Also, there is no phone app for my therapists.

---

### Great EHR

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Mental Health Care
- Company size: Self-Employed
- Product usage: 1-3 years · daily
- Reviewed: August 2020
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

My experience has been great. [SENSITIVE CONTENT HIDDEN] helps immediately.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

I love the process of the software. It follows my own processes so I never forget to do a step. I also appreciate the ease of billing with it.

#### Cons

I wish the reminder system actually told the therapist of a client is confirming, cancelling or rescheduling...rather than just taking off unconfirmed list. I also wish you could build an intake into the system rather than having to cut and paste a word doc into a note.

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Showing 1 - 10 of 107 Reviews

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