TherapyAppointment vs TherapyNotes, LLC

RATING:

4.1

(105)

TherapyAppointment has 105 reviews and a rating of 4.14 / 5 stars vs TherapyNotes, LLC which has 910 reviews and a rating of 4.7 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.1 (105)
4.7 (910)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
December 14, 2023
April 3, 2024
Pros/Cons
  • Pros

  • The software is feature rich and reliable. The price is also very competitive for the rich feature set.
  • I have used the old version and the new 2.0 version of this software for the past few years. The newer version is definitly better than the older version.
  • Cons

  • The patient portal is too difficult for patients to navigate through so the idea of having them self-register is out the window for me.
  • There is no way to send intake forms to clients and there is no e-signature capability. There are many pieces that need upgraded - too many to mention.
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  • Pros

  • I particularly love how the treatment objectives auto-populate into progress notes to keep you on track with monitoring and updating those.
  • It was relatively straightforward, great price, could do insurance billing for you, includes treatment planning, integrated CC processing.
  • Cons

  • Clients can cancel appointments through the portal, which then notifies the clinician, but if a clinician cancels an appointment, again no notification is sent out to the client.
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Pricing Range
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$
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$
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$
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Product Demo
N/A
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2023

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96 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos