TherapyMate
About TherapyMate
TherapyMate Pricing
50 Users: $29 per month 75 Users: $39 per month 100 Users: $59 per month 200 Users: $79 per month 250 Users: $99 per month 300 Users: $129 per month
Starting price:
$29.00 per month
Free trial:
Available
Free version:
Not Available
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Most Helpful Reviews for TherapyMate
1 - 9 of 9 Reviews
Marion
Verified reviewer
Mental Health Care, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2020
Perfect for my Practice
I love the ease with which I can create process notes and treatment plans, and how everything is seamlessly integrated. Another thing I like about TherapyMate is that it is constantly being updated with new features.
CONSI haven't found anything negative about the software. I did have a few problems, like adding an unusual service code, but when I called, the customer service offered was excellent.
Reasons for switching to TherapyMate
They were going out of business
Michelle
Mental Health Care, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Great Solution for my Group Practice
I've been using TherapyMate for over 10 year now. Couldn't run my Practice without it. Great product and great support.
PROSI don't need multiple applications to run my Practice. TherapyMate provides the key features and services that I need to run a successful practice. Scheduling, Psychotherapy Notes, Client Portal, Reminders, Smartphone App, Telehealth, Insurance Billing, Income Tracking, Expense Management, Document Storage.
CONSWould like to be able to share client charts with multiple clinicians at the same time. I understand that feature is coming in early 2023.
Vicky
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
1
EASE OF USE
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed December 2022
Terrible system
In over 30 years of billing, I have never seen anything like it. Customer Support is one guy, who is grumpy and less than helpful.
PROSAbsolutely nothing, I can't believe anyone uses it and has accurate bookkeeping.
CONSPayment posting, there is no balancing function. In other software, you enter a check amount and post until you reach zero. This helps you know that you posted it all and correctly. That is a very basic function that is missing in this system. This system also makes you have multiple accounts if the patient switches providers. It also doubles your invoice line if there are 2 insurances on the patients account.
Hussaini
Mental Health Care, 1 employee
Used monthly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
2
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed December 2020
Therapymate as a software to improve efficient mental health services.
This software allows professionals such as social workers, psychologists, psychiatrists, therapists and counselors to work efficiently through the feautures it pocessed. Furthermore, I think if this software is added with many features which will allow users to correct their errors, it will be friendly to users. By improving these feautures, therapymate will be the best in terms of treating mental diseases.
PROSActually, I really like all the feautures in this software which allows professionals to investigate on mental behavioural health. It also helps users to work efficiently and make their work easier and faster. Therapymate is simple to use for users and promote the well being of patients.
CONSI really don't like the fact that there are some feautures in this software which are not friendly to users. It does not allows users to correct errors
Vendor Response
Thanks for your review Hussaini. We do strive to be the easiest EHR out there and welcome user feedback. We take action on that feedback and implement most of the suggestions that we receive through our customer support channels. Please contact me at your earliest convenience to discuss the improvements you have in mind. Don Greene President
Replied December 2020
Aletta Joy
Mental Health Care, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
1
Reviewed December 2019
Needs more features
I have to use it. Wish I didnt. It takes too much time and needs more features.
PROSAdding a client was easy. Copying and pasting my notes was easy.
CONSI didnt like the calendar. I didnt like there was not a place for admin notes or general basic notes with no other questions. I didnt like the set up of the product. Its not user friendly and there are still bugs that need to be worked out. As of today 12/02/2019 the notes are not saving properly, meaning the dates are saving as the date I copied and pasted the note, not the date of the service.
Vendor Response
Aletta, I'm sorry you are experiencing issue using our product. It is unfortunate that you never called our support team to receive help before posting a review. I contacted you today via email to offer my assistance, but you declined my help. Just so you know...the limited feature set you're seeing is determined by the permissions your practice owner gave you. TherapyMate is very capable of running a small or large practice. I again extend my offer to help you. Please contact us at your earliest convenience.
Replied December 2019
Tammy
Health, Wellness and Fitness, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2018
Great Product
I used to use another very popular program which was expensive and clunky. This program keeps me on track with my notes and makes my work easy. It provides everything I need. I can't say enough about the terrific customer service.
PROSI love TherapyMate because it offers everything I need to run my solo practice at a very affordable cost. It has a clean dashboard and is easy to use.
CONSSilly I know, but I wouldn't mind a little more color in my calendar. Not worth complaining about.
Vendor Response
Thanks so much Tammy. I'm glad TherapyMate it is making your life easier while save you some money. We look forward to serving you for many years to come.
Replied November 2018
Anonymous
Used weekly for less than 12 months
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed May 2017
Good program for the money
The price and customer support, they got right back to me. I also liked the ease of use, getting started fairly quickly.
CONSI didn't like how I wasn't able to customize it to what I needed. Some features were just never used. Others I had to search a library to watch a video on how to do things.
Anonymous
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2018
Terrific for psychotherapists
A robust, easy to use program that integrates EMR and a number of other essential organizational tools for psychotherapists in private practice.
CONSWould be great if it were easier to import progress and process notes from other programs. It would certainly encourage people to switch.
Vendor Response
Thanks for the great review. If you save notes from other systems in PDF format, you can upload them into a patient's chart in TherapyMate. This is done on a per patient basis. If anyone would like more information about this feature please contact us at 866-683-6886.
Replied January 2018
Courtnay
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed March 2015
Great Program
I love this program. It is intuitive and easy to use. The customer service is excellent and responsive to feedback. I have recommended this to all of my fellow therapist.