TheraScribe

RATING:

4.3

(51)

About TheraScribe

TheraScribe is an EHR (Electronic Health Record) system designed for mental health professionals. The system allows clinicians to track patient data, assessment information and results, treatment plans, and progress notes. TheraScribe uses the Wiley Practice Planner content, by Dr. Arthur Jongsma, to help to build a comprehensive treatment plan. The clinician can use pre-written point and click progress notes, SOAP notes, and enter their own narrative progress notes. TheraScribe has a built-in appointment scheduler so clinicians can track all their appointments, reminders, and meetings. The appointment scheduler information can be pushed to Outlook. All the information in TheraScribe can be printed in fully customizable report templates. TheraScribe is sold on a p...

TheraScribe Pricing

Includes 1 user license. Other users $150 ea.

Starting price: 

$500.00 per year

Free trial: 

Available

Free version: 

Not Available

TheraScribe Reviews

Overall Rating

4.3

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4.5

Value for money

4

Functionality

4

Most Helpful Reviews for TheraScribe

1 - 5 of 51 Reviews

User Profile

Martin

Verified reviewer

Mental Health Care, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2019

TheraScribe

Because I average 21 clients a week, I value any tool that streamlines or simplifies the paperwork side of counseling. The more proficient I am in navigating the program the more time I have for counseling.

PROS

TheraScribe has a highly organized procedure of progression from intake to release. They have even provided easy to use intake forms to record personal history that exactly mirrors their biopsychosocial portions of the program. Their newest release has made their clinical pathway program easier to use and more flexible than ever. Because I care for a population that often share a particular treatment plan, this feature streamlines individual entry. During the later part of last year, I experienced some software conflicts between the program and my computer. In dealing with their technical support, I was impressed with not only their quick response but their relentless efforts to make sure I was up and running. During our conversation on troubleshooting the particular issues, there was interest in future efforts on their part towards avoiding software conflicts.

CONS

As a visually impaired user, I am having ongoing discussions with ‘sTheraScribe’s programmers on making their product more compatible with screen reading programs such as Jaws & Zoomtext. At this point, it takes significant effort on my part to navigate the program but I am hopeful for the future.

Iris

Mental Health Care, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2017

I looked a long time to find a software program that was clinical, user friendly and easy to learn.

It's very easy to use and easy to learn. The end product presentation is great!

PROS

I like the ease and the speed of creating treatment plans and writing progress notes that I can customize to meet our clients' needs. Therascribe allows our therapists to spend more time with the client. I really value not only the evidenced-based information available to create the treatment plans, but also the final presentation. Our charts look great! We are often asked which software program we use. Therascribe is user friendly -- It is easy to learn and it is easy to teach the staff how to use it. I appreciate the versatility of the software. I started using Therascribe in private practice. As my practice grew into a small agency (staff of 12), Therascribe grew with the increasing software needs of the therapists and the agency. Therascribe is a good place to start -- and you will find that you want to continue with it! And finally, the technical support is invaluable, it is cost effective and you "get the knowledge that goes along with the know-how." This software was one of the best decisions...best choices... and best investments "Pipeline Counseling" has made.

CONS

I think the assessment section is too general. It is excellent for a smaller practice, however, I would like each of those sections to prompt or require more specific information be entered.

Whitney

Mental Health Care, 1 employee

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

2

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed July 2017

Therascribe is a good, basic system if you don't care for a lot of bells and whistles.

PROS

Gets the job done. I like that the Wiley planners can be integrated. Printing is not a difficult thing to accomplish.

CONS

I am a Mac user and this program is only Windows compatible. I use Parallels but it burns right through my battery. Not web based so if you are using more than one computer, you have to be very diligent to be sure you are using your most current database, which can be a hassle sometimes.

Joseph P

Mental Health Care, 1 employee

Used weekly for more than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

1

FUNCTIONALITY

5

Reviewed July 2023

Great product poor technical response.

I’ve used Therascribe for years. Initially I paid $500.00. I was told that was a one time charge. Now I’m told they want $500.00 a year. I’m experiencing technical difficulties with the software and they absolutely refuse to help me. They have changed their policies without informing me or offering me options. If they were a client l, I would call this passive aggressive behavior to just blow me off and not communicate with me. I’m shopping for another product. If they communicate with me I will write another review.

PROS

The professional looking document upon completion. I like the homework assignments.

CONS

No response from the technical support team even after emails and phone calls. Also they are not online. It’s all in a thumb drive or on your computer. I still have many hard copy charts. I would prefer to have it all online.

Reason for choosing TheraScribe

It’s basically a good product except for poor service and possibly deceptive costs practice. Many of these online products seem to have borrowed progress notes intakes and treatment plans from Therascribe. So basically it’s really a good product. They should have grandfathered in some of the older psychotherapists. Or offered a substantial reduction in fees and updates. To ignore a customer is just poor customer relations.

User Profile

Matthew

Verified reviewer

Mental Health Care, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2019

Solid Software

There are so many companies offering services to therapists, but at a monthly cost, that I am willing to spend up front on a product if it will last longer than the monthly subscription for a similar product would cost. I have been very happy with the product. The customer service is also excellent. I email the representative who responded to my initial email and he gets back to me ASAP. I emailed him when initially setting up the software, then about purchasing additional treatment planners, and when my computer died (requiring assistance with replacement software).

PROS

The software is relatively easy to use. Once I figured out how to set up my user credentials it only took a few minutes to figure out how to go through the sections to write an assessment and treatment plan. If I have the background info ready to go I can write the assessment and plan in less than an hour. I like that I can add data fields and edit the library of choices based on the needs of my client population. For example, I work with some gender non-conforming clients and was able to add categories to the library for each of those and I was able to add objectives and linked interventions to the treatment plans.

CONS

I would like to be able to have it automatically add a line for the client to sign the treatment plan (there may be a feature for that but I haven't found it yet). I bought two additional treatment planners, the cost of those can add up.