Total ABA Software

Find out more:

PriceDemo

Find out more:

PriceDemo

About Total ABA

Total ABA is a cloud-based, solution for applied behavioral analysis, speech and occupational therapy. Key modules include practice management, data collection, billing, reporting and a parent portal which can all be integrated seamlessly together. Total ABA is built on the salesforce platform, which is completely secure, HIPAA compliant and easy to customize. Total ABA enables agencies to manage staff and payroll, communicate internally, schedule and track appointments and authorizations to match appointment types, reducing billing errors. Therapists can take notes in session or upload documents to a clients file in the system. Clinics can establish permission sets for different levels of access to client information. Total ABA offers a data collection module with...

Total ABA Pricing

Total ABA is available at $19/per month. It also offers free trial. Please contact Total ABA directly for further pricing details.

Starting price: 

$19.00 per month

Free trial: 

Available

Free version: 

Not Available

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Scheduling

Total ABA User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4

Value for money

5

Customer support

5

Functionality

4

Showing 1 - 5 of 11 reviews

April

Company size: 11-50 employees

Industry: Health, Wellness and Fitness

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by the software vendor to submit an honest review.
5

Ease-of-use

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

October 2020

A TotalABA Review

We are currently happy with the product and are hopeful to continue to work with their team to get future updates that will more closely align with our wants and needs. This is our 3rd software system and by far the easiest and most cost effective that we have used thus far.

Pros

We are in the early stages of using the product and have been pleased with the customer support aspect of the product. We are a behavioral practice that is set in our data collection ways and the team at TotalABA have been very helpful with creating solutions within their updates to make our collection methods possible.

Cons

The cons on the system are the lack of customizations after a goal has been placed in treatment planning. Additionally, there are several little aspects and buttons that must be selected to get things set up correctly and they are easily missed when setting up new clients.

Reasons for switching to Total ABA

We switched from Central Reach due to the labor intensiveness required to create their platform. We were 3 months in to the software subscription and still unable to set up the back end and use the platform. We switched from GoLotus due to their inability to customize the platform enough to suit our needs.

Response from Inviscid Software

Thank you April, we appreciate your business and will continue to work with you to make Total ABA as efficient as possible for your practice!

Replied November 2020

Yosef

Company size: 51-200 employees

Industry: Mental Health Care

Time used: Less than 6 months

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

March 2020

Unmatched Customer Support

I have used many other companies for services (not specifically software), and I have not met a better team than the customer support team here at Total ABA. Customer service is truly unmatched!

Pros

They have a great team at Total ABA that is always very responsive and available to assist quickly. I appreciate the many customizations they created for our practice.[SENSITIVE CONTENT HIDDEN] has been very creative in figuring out how to customize many features to our needs. This Salesforce platform seems to be very flexible and capable to handle a lot. I really like that we can run almost every type of report using the many filters available on reports.

Cons

I do not use their Data Collection features mainly because they do not have an App with offline capabilities yet. An App is something we would really want for Data Collection, and now providers need to login to a separate software to take data and separately to Total ABA for billing, which is not ideal.

Reasons for choosing Total ABA

1) Total ABA used the Salesforce platform 2) They have the best customer service 3) Very affordable pricing 4) I was under the impression that they will integrate with a different good App for Data Collection

Response from Inviscid Software

Thank you Yosef! We appreciate you and your team. Total ABA is working on offline capabilities for data collection and look forward to having that available to you this year!

Replied March 2020

Esther

Company size: 11-50 employees

Industry: Mental Health Care

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
3

Ease-of-use

out of 5
4

Functionality

out of 5

March 2021

Seeing graphs in real time was great but...

Our company used Total ABA from 2018 to 2019. The features may have changed by now. We switched to another product that allowed us to integrate billing, scheduling and data collection in one software platform.

Pros

Seeing the graphs in real time for each behavior. The ability to set the measurement and mastery criteria.

Cons

The process for writing reports was very tedious and inflexible. In my case I had different funders wanting varying degrees of information. I was stuck creating a report where in some cases I had to remove unnecessary parts or add parts. The length of the resulting reports was not parent friendly.

Response from Inviscid Software

Thank you Esther, you are correct that a lot has changed since you used the software! We offer a fully integrated system to include billing, parent portal and enhanced clinical. We have added a lot more features and flexibility to the treatment plans and reporting tools! In 2020 alone we did over 55 upgrades to Total ABA from working with our customers on their needs. We hope to see you back Esther and wish you continued success!

Replied March 2021

Emma

Company size: 11-50 employees

Industry: Mental Health Care

Time used: Less than 12 months

Review Source: Capterra

4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

October 2019

Review for TotalABA

My overall experience has been really positive!

Pros

I like how everything is in one place for scheduling, data collection, and programming.

Cons

Sometimes, especially the data collection portion is a little difficult to use, especially when I am adding targets.

Reasons for switching to Total ABA

We were looking for a product that is easier to use.

Response from Inviscid Software

Thank you, Emma! We'll reach out to review your needs for adding targets and strive to make your data collection easier for you!

Replied October 2019

Sandra

Company size: 51-200 employees

Industry: Medical Practice

Time used: More than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

October 2019

TotalABA - Incredible support for administrative needs.

Before TotalABA we used a different software program for scheduling, billing and reporting. It was a nightmare. TotalABA took a little while to understand the terminology and processes but once we got that figured out we have not looked backward. The people on the support team are absolutely the best on the planet! I cannot speak highly enough about the support team. They are amazing, dedicated and creative!

Pros

We use TotalABA to support our scheduling, billing and reporting activities. TotalABA is easy for our staff to learn. It is easy to build client records. It is fantastic for helping supervisors and managers track and follow up on activities completed and activities still outstanding. I love the reporting features. There is seldom a management question that comes up that I cannot figure out how to run a report to get an answer. It is terrific for providing data for audits. It is terrific for giving one source for staff to get client information whether they are providing services in clinic or in the community. It interfaces will with our billing company. We have expanded the use of data elements into two additional divisions.

Cons

I wish it could interface closer with our e-mail system. The new parent portal features may address that but we have not explored it yet.

Reasons for switching to Total ABA

That system was cumbersome, inflexible and ultimately did not give us the scheduling or reporting services that TotalABA has.

Response from Inviscid Software

Thank you, Sandra! We love working with you and VIA!

Replied October 2019