Almabase vs Chronus

RATING:

4.7

(111)

Almabase has 111 reviews and a rating of 4.7 / 5 stars vs Chronus which has 82 reviews and a rating of 4.73 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (111)
4.7 (82)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
April 24, 2024
October 3, 2023
Pros/Cons
  • Pros

  • Almabase team provides great service and is always available to answer our queries and helps us navigate through the best options for solving our requirements.
  • I love that this software is able to integrate with LinkedIn and Facebook to automatically capture alumni updates.
  • Cons

  • For myself, wearing multiple hats at our institution makes it difficult to use the product to its full potential.
  • Also, their limited customization options were not unlike those found at other providers.
Read all user reviews
  • Pros

  • I love that when new features are released it really adds to the already easy to use system. We always have head great customer service.
  • Their customer service and tech support are excellent.
  • Cons

  • There aren't many downsides to the software. If I had to give it one criticism, I wish it would retain the metrics on users who we ultimately remove to open up seats for new users.
  • We can get some of this data by surveying our mentors/mentees; however, I’m not sure there is anything that can be done about this from the Chronus perspective.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos