About Guider

On a mission to power a billion impactful conversations, Guider mentoring software enables organisations to run, measure and scale mentoring and coaching.

Our product helps deliver end-to-end programmes, from participant sign up, matching, session scheduling and reporting. Guider unleashes the power of mentoring within organisations, helping the benefits be felt throughout the business or community.


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7 Reviews of Guider

Average User Ratings

Overall

4.86 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(6)

6

4 stars

(1)

1

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

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Showing 1 - 7 of 7 results

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June 2020

Phil from JLL

Company Size: 5,001-10,000 employees

Industry: Commercial Real Estate

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2020

Best learning tool by a mile

Not to repeat myself here but the outcome was better than expected. As mention, got promoted, built network, improved some of my soft skills and was cool to give back and share my knowledge by being a mentor too

Pros

Finally something that has real impact. The software was not only easy to sign up, but has completely changed my career. First started as a mentee and it paired me with a mentor better than I expected. She was actually in another country and couldn't have met without this platform. Then about 8 months ago they released a new feature to let us be both a mentee and a mentor and as they have been helping me become a mentor while being a mentee I am now a mentor too, which is nice to give back. I've never bothered with the other learning tools we are given but Guider is the only platform that has directly got me promoted and allowed me to build my network. Great job guys and Kudos to the L&D team too!

Cons

None. Loved it, something I use most months

Response from Guider Global

Replied July 2020

This is so great to hear thanks Phil!

March 2021

Urvashi from Bina's Beauty Bar

Company Size: 51-200 employees

Industry: Cosmetics

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2021

Simply the best

Pros

The platform was extremely streamline and very easy to navigate. The fast sign up process and the automated match up allows the platform to be user friendly. It allows the business to connect and expand their skills and talents while also tracking the results effectively.

Cons

I haven't come across any cons at the moment!

Response from Guider Global

Replied March 2021

Thank you Urvashi! Great to hear your experience has been so positive.

August 2020

Max from Founders Forum

Verified Reviewer

Company Size: 51-200 employees

Industry: Information Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

4.0

Functionality

3.0

August 2020

Huge thanks to the Guider Team

The Guider team were fantastic to work with: helpful, friendly and knowledgeable about their product. They set up our programme rapidly, were always available to receive feedback and provide guidance, and I have no doubt they'll see major success in the future.

Pros

The matchmaking element of the software was incredibly helpful in automating our mentoring programme; with 80+ mentors and 70+ mentees, facilitating the matchmaking manually would have been a real pain point, and the automated nature of Guider freed up time to focus on engaging with mentors and mentees and gathering feedback.

Cons

The lack of back end was frustrating – the Guider team were helpful in setting up a Google Data Studio, but this was limited by the data displayed, and at times it felt we had limited visibility into the programme on an ongoing basis.

Reasons for Choosing Guider

Price and speed.

Reasons for Switching to Guider

Airtable lacked the matchmaking functionality and only worked as a database for mentors and mentees.

April 2020

Victoria from Marks & Spencer

Company Size: 10,000+ employees

Industry: Retail

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

April 2020

Highly Recommend to all!

Really great - beneficial for all whatever your level or experience!

Pros

Very easy to use - it is the best tool I have seen to help you network and gain advice from your peers in such a corporate company. It really helps to bring people out of their specific BU's and share their knowldge and experience.

Cons

Once you have been put in contact with your Mentor you may find it easier to have private contact with them and not choose to use the formalities of this tool past this stage.

Response from Guider Global

Replied July 2020

Thank you Victoria! Glad to hear you found good mentors as a result of Guider.

December 2020

Karen from IMI plc

Company Size: 10,000+ employees

Industry: Mechanical or Industrial Engineering

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2020

Good Experience

Very supportive, always available and reassuring. A great knowledgeable and enthusiastic team

Pros

Ease of use, clarity, MS Teams enabled. Like the learning hub which supports individual user learning.

Cons

Nothing yet...Although need more data analysis on the process of paired matching - optimistic but still in the pilot.

Reasons for Choosing Guider

Happened upon them by chance and the timing was right for us to pilot, test and learn with them. Very positive experience so far.

Response from Guider Global

Replied December 2020

Thanks for the positive review Karen! It's great to be working with you

June 2020

Valerio from FIS

Company Size: 10,000+ employees

Industry: Financial Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2020

Fantastic experience

Pros

The speed and simplicity of signing up - within minutes I’d received recommendations of mentees who were best matched to my improvement areas.

Cons

I haven't found any particular negative point

Response from Guider Global

Replied July 2020

Thanks Valerio - glad you found Guider easy to use and had such a positive experience.

June 2020

Stefano from Aircharge

Company Size: 11-50 employees

Industry: Telecommunications

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2020

First review

Pros

It’s good to have everything in one place particularly when you have multiple mentees. Nothing gets lost over back and forth emails you can just schedule in sessions and take notes on the platform.

Cons

Apple calendar integration is currently not available

Response from Guider Global

Replied July 2020

Thanks for the positive review Stefano, and the feedback on iCal integration it's something we're working on!