Art of Mentoring
About Art of Mentoring
Most Helpful Reviews for Art of Mentoring
1 - 5 of 11 Reviews
Liesel
Verified reviewer
Legal Services, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2018
Working with Art of Mentoring has been great for our mentoring programs over the years.
It has all been working really well for what we need but it has not been 6months and will be good to get feedback from our users.
PROSEasy to use, not over complicated and has what we need to help our members get the most out of their experience.
Nicole
Human Resources, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2020
Mentoring Program
The overall experience has been very positive from both the user and administrator perspective. Our dedicated Client Success Manager [SENSITIVE CONTENT HIDDEN] has been very supportive, and ensured we got the most benefit from the software for our program. The resources, scheduled communications and surveys have all been beneficial in ensuring our mentoring program is well received.
PROSIt is very user friendly, easy to navigate and allowed us to scale up our program due to the grouping, matching, and exporting data functions.
CONSFor the most part it is a really great platform that suited and supported our mentoring program well. The inability to attach videos and our own resources to the communication functions was what we liked least.
Reason for choosing Art of Mentoring
Art of Mentoring was set up to offer us the flexibility we required and was more suited to running an external mentoring program.
Zoe
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2018
Great platform easy to use both from an administration and member point of view.
Icons are logical and set out well. The grouping function is great for organizing participants and makes comms easier and more streamlined.
Monika
Non-Profit Organization Management, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2020
Mentoring software that is relatable and user friendly
The team at Art of Mentoring through regular contact and great customer service helps to drive the success of our program.
PROSScheduled communication tool with hyperlink and downloadable resources
CONSThe email header titled Art of Mentoring, rather than our company
Reason for choosing Art of Mentoring
The team
Reasons for switching to Art of Mentoring
I wanted to work with a program that was Australian based
Jeanine
Government Administration, 10,000+ employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2020
Smart software combined with true customer focus
The experience of working with Art of Mentoring is exceptionally positive. Their client service is exceptional and very personalised. Our Client Success Manager/Program Manager Danita has a singular focus on making sure every aspect of the platform and service is working to provide our program participants with the best mentoring experience possible. Any question or request was answered promptly and there was always time for a discussion to help build our understanding. I found this to be the case with each member of the organisation I worked with.
PROSVery intuitive to use. While it comes with comprehensive training modules, most users could simply log on and get started and administration is also simple. The pre-loaded range of communications including guides for mentors and mentees is so useful. For busy administrators, the ability to schedule them once and watch them roll out automatically throughout the program is such an advantage. Likewise the pre-loaded surveys and ability to produce well formatted reports on the metrics so easily for program sponsors is great. The matching algorithms work really well - we had next to none that required human intervention to re-match and that was due to factors no system could detect.
CONSWe would have liked a 'roll back' feature when editing the pre-loaded material. If you make a change, it's made and you've no ability to go back to the previous version. Some search ability in the platform's inbox would also be useful.