About Mentoring

Mentoring Software is a cloud-based platform that is built on evidence-based methodologies and is aligned with the International Standards for Mentoring and Coaching Programmes. Clients include government organizations, associations, business corporations and universities. It is quick and easy to set up and fully customizable to the program needs.

Mentoring Software provides a large library of resources, online training for mentors/mentees and support materials for program managers. Key features include customizable branding, scheduling, survey management and messaging.

Mentoring Software provides you with a program template that works. The product is available on an annual license basis and support is extended via live chat, phone, email and other on...


Read More

Supported Operating System(s):

Web browser (OS agnostic)

8 Reviews of Mentoring

Average User Ratings

Overall

4.75 / 5 stars

Ease-of-use

5.0

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(6)

6

4 stars

(2)

2

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Filter reviews by:

Sort by: Most Helpful | Most Recent

Showing 1 - 8 of 8 results

Do you use this product?Write a review

February 2018

Agnes from NRMA

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: Civic & Social Organization

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2018

Intuitive platform, great resources and super responsive tech support team!

Pros

We implemented an internal mentoring program about 6 months ago. This platform has been so intuitive from an administrators point of view and has made it very easy to track and communicate with participants. It has great resources for both Mentee and Mentors which they can access when they need it. Including online training and mentee/mentor guides and checklists etc.

Cons

As we were one of the first pilot users of the new platform, there were still a couple of minor things to iron out. However the tech support was so responsive. Fastest and most responsive support I have ever experienced!!

September 2020

Nicole from Beaumont People

Company Size: 11-50 employees

Industry: Human Resources

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

September 2020

Mentoring Program

The overall experience has been very positive from both the user and administrator perspective. Our dedicated Client Success Manager [SENSITIVE CONTENT HIDDEN] has been very supportive, and ensured we got the most benefit from the software for our program. The resources, scheduled communications and surveys have all been beneficial in ensuring our mentoring program is well received.

Pros

It is very user friendly, easy to navigate and allowed us to scale up our program due to the grouping, matching, and exporting data functions.

Cons

For the most part it is a really great platform that suited and supported our mentoring program well. The inability to attach videos and our own resources to the communication functions was what we liked least.

Reasons for Choosing Mentoring

Art of Mentoring was set up to offer us the flexibility we required and was more suited to running an external mentoring program.

February 2018

Zoe from Club Managers Association

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

February 2018

Great platform easy to use both from an administration and member point of view.

Pros

Icons are logical and set out well. The grouping function is great for organizing participants and makes comms easier and more streamlined.

August 2020

Monika from The Australian Veterinary Association

Company Size: 11-50 employees

Industry: Non-Profit Organization Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

August 2020

Mentoring software that is relatable and user friendly

The team at Art of Mentoring through regular contact and great customer service helps to drive the success of our program.

Pros

Scheduled communication tool with hyperlink and downloadable resources

Cons

The email header titled Art of Mentoring, rather than our company

Reasons for Choosing Mentoring

The team

August 2020

Jeanine from Public Sector (Federal)

Company Size: 10,000+ employees

Industry: Government Administration

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

August 2020

Smart software combined with true customer focus

The experience of working with Art of Mentoring is exceptionally positive. Their client service is exceptional and very personalised. Our Client Success Manager/Program Manager Danita has a singular focus on making sure every aspect of the platform and service is working to provide our program participants with the best mentoring experience possible. Any question or request was answered promptly and there was always time for a discussion to help build our understanding. I found this to be the case with each member of the organisation I worked with.

Pros

Very intuitive to use. While it comes with comprehensive training modules, most users could simply log on and get started and administration is also simple. The pre-loaded range of communications including guides for mentors and mentees is so useful. For busy administrators, the ability to schedule them once and watch them roll out automatically throughout the program is such an advantage. Likewise the pre-loaded surveys and ability to produce well formatted reports on the metrics so easily for program sponsors is great. The matching algorithms work really well - we had next to none that required human intervention to re-match and that was due to factors no system could detect.

Cons

We would have liked a 'roll back' feature when editing the pre-loaded material. If you make a change, it's made and you've no ability to go back to the previous version. Some search ability in the platform's inbox would also be useful.

February 2018

Liesel from The Law Society of New South Wales

Verified Reviewer

Company Size: 51-200 employees

Industry: Legal Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2018

Working with Art of Mentoring has been great for our mentoring programs over the years.

It has all been working really well for what we need but it has not been 6months and will be good to get feedback from our users.

Pros

Easy to use, not over complicated and has what we need to help our members get the most out of their experience.

February 2018

Anne from AHRI

Company Size: 51-200 employees

Industry: Human Resources

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2018

Excellent-The web platform is straightforward to navigate and the icons and text are large to see.

This software enables us to better manage the AHRI Mentoring Program compared to how we used to manage it which was manually.

Pros

I like the fact that it is not a complicated type of web platform that is difficult to learn, and difficult to find where the important functions are. With practice, you soon learn where the important functions are that you need for the daily tasks you do most frequently.

Cons

I wish there was the option to place more than one email address in a participant's profile, this does not occur often, but it would be helpful if the option was there when required.

February 2018

Toni from AuSAE

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

February 2018

Love this product for ease of use and understanding how my program is tracking!

An integrated mentoring management platform that is easy to use from both an administrator and participant perspective.

Pros

As a client who has outsourced their program I love the "dashboard" where I can log in and very quickly see an overview of where we are at with everything - from new applications to the latest communication it makes it a very quick process if I want to do a quick "check in".