About Art of Mentoring

Our mentoring software is a cloud based application and is ready to deploy quickly. your custom program is prebuilt with resources, landing pages, profile applications, surveys etc, so you simply modify the content to match your program objectives and company style guide, no technical experience required. A dedicated Client Success Manager will assist with the setup, design considerations and implementation of your program. Full access to your Success Manager is available for the duration of your program. We provide training on how to design, implement, manage and evaluate mentoring programs and offer online training for Mentors and Mentees to ensure they embark on a successful mentoring relationship. This raining is video based, demonstrating mentoring done by the pr...
World-class mentoring features underpinned by evidence based mentoring principles and methodologies.
Slide 1 of 6

Art of Mentoring Reviews

Overall Rating

4.73

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Showing 1 - 5 of 11 reviews

User Profile

Liesel

Verified reviewer

Company size: 51-200 employees

Industry: Legal Services

Time used: Less than 6 months

Review Source: Capterra

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

February 2018

Working with Art of Mentoring has been great for our mentoring programs over the years.

It has all been working really well for what we need but it has not been 6months and will be good to get feedback from our users.

Pros

Easy to use, not over complicated and has what we need to help our members get the most out of their experience.

Nicole

Company size: 11-50 employees

Industry: Human Resources

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

September 2020

Mentoring Program

The overall experience has been very positive from both the user and administrator perspective. Our dedicated Client Success Manager [SENSITIVE CONTENT HIDDEN] has been very supportive, and ensured we got the most benefit from the software for our program. The resources, scheduled communications and surveys have all been beneficial in ensuring our mentoring program is well received.

Pros

It is very user friendly, easy to navigate and allowed us to scale up our program due to the grouping, matching, and exporting data functions.

Cons

For the most part it is a really great platform that suited and supported our mentoring program well. The inability to attach videos and our own resources to the communication functions was what we liked least.

Reasons for choosing Art of Mentoring

Art of Mentoring was set up to offer us the flexibility we required and was more suited to running an external mentoring program.

Zoe

Time used: Less than 6 months

Review Source: Capterra

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

February 2018

Great platform easy to use both from an administration and member point of view.

Pros

Icons are logical and set out well. The grouping function is great for organizing participants and makes comms easier and more streamlined.

Monika

Company size: 11-50 employees

Industry: Non-Profit Organization Management

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

August 2020

Mentoring software that is relatable and user friendly

The team at Art of Mentoring through regular contact and great customer service helps to drive the success of our program.

Pros

Scheduled communication tool with hyperlink and downloadable resources

Cons

The email header titled Art of Mentoring, rather than our company

Reasons for choosing Art of Mentoring

The team

Reasons for switching to Art of Mentoring

I wanted to work with a program that was Australian based

Jeanine

Company size: 10,000+ employees

Industry: Government Administration

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

August 2020

Smart software combined with true customer focus

The experience of working with Art of Mentoring is exceptionally positive. Their client service is exceptional and very personalised. Our Client Success Manager/Program Manager Danita has a singular focus on making sure every aspect of the platform and service is working to provide our program participants with the best mentoring experience possible. Any question or request was answered promptly and there was always time for a discussion to help build our understanding. I found this to be the case with each member of the organisation I worked with.

Pros

Very intuitive to use. While it comes with comprehensive training modules, most users could simply log on and get started and administration is also simple. The pre-loaded range of communications including guides for mentors and mentees is so useful. For busy administrators, the ability to schedule them once and watch them roll out automatically throughout the program is such an advantage. Likewise the pre-loaded surveys and ability to produce well formatted reports on the metrics so easily for program sponsors is great. The matching algorithms work really well - we had next to none that required human intervention to re-match and that was due to factors no system could detect.

Cons

We would have liked a 'roll back' feature when editing the pre-loaded material. If you make a change, it's made and you've no ability to go back to the previous version. Some search ability in the platform's inbox would also be useful.