I love the intentionality component of the software. It shows that they care about people being compatible rather than just matching them up. In addition, costumer support was prompt in addressing my issues and concerns.

I like the accessibility of the software and the holistic approach of how everything is organize.

None for right now I have not seen any glitches.

We needed a formal way to help mentors understand and focus on their role, and mentoree's to understand what they needed to do to prepare for meetings and get the most out of the relationship. Mentoring Complete was a true solution for our company to provide this and more. It also lined up with our definition of mentoring vs. coaching. The monthly check-in questions and the mentoring agreement are very helplful to everyone who participates in the program each session.

We sought out a software solution that would track formal mentoring in the organization, as well as provide helpful tips for the mentoree on how to structure meetings to create successful and meaningful conversations. Mentoring Complete provides all of this and more. The e-learning component to help foster the understanding of roles in the mentoring relationship and the monthly check-ins are invaluable. It is also very easy to check in and see how relationships are progressing.

There have been a few glitches in migrating data from one session to the next. However, IT support is prompt and very helpful.

Business Problem: automated matching process (at least the first cut) for mentors and mentees. Second, resources for best practices in mentoring.

1) Mentor - Mentee matching feature 2) Resource guides on Best Practices for Mentoring

That it is a separate stand alone software --it is not integrated with the other software we use for performance management and career management . So, separate links, logins, passwords,etc.

Great support team and anytime there is a question, we get answers expeditiously and intently. Thank you for being great partners with us!

I appreciate the ease of navigation on the website; also the newly created App is a bonus!

Initially the reporting features to retrieve life long data was limited. It has since improved and we are looking forward to even more improvements as time moves along.

Ease of use. We use mentoring complete to manage internal development of our entire team. Everyone loves the user interface and the communications facilitated by the platform

I liked the most about this software was the assignment of tasks and scheduling between mentors and mentees. The drop down options I believe is great, but it may cause some confusion with the many levels of options. Perhaps doing 1 - 3 options would be better (Always, sometimes, never, etc.) It is a great platform to do so, and I think it would be greater if it was somehow interlinked with another software like Outlook to better sync up schedules.

The formatting of the software as a bit bland. I think the white background makes me want to stay on the platform less.

I'd never had a mentor before I had found Mentoring Complete, so I didn't really know what to do. However, using the Mentoring Complete software is really easy and straightforward. You can be automatically matched with a mentor and it has been amazing. The meetings with my mentor have been really beneficial for my career. With Mentoring Complete you can be paired with mentors that you wouldn’t otherwise connect with, that can really help you make connections and progress in your career.

Matches you with mentors automatically Can schedule meetings in the program, very quick Check-ins built into the software

At first I wasn't sure how to use the software but it was fairly easy to learn.

As a growing department, my primary needs have been around bringing in new team members and orienting them towards our key objectives. The platform provides me with a flexible, easy to use way of setting up mentoring goals and tracking them to closure. The product achieves the right balance by giving the necessary functionality without over-complicating the feature. Definitely recommended.

The integration support could be extended to make it slightly easier to connect with other systems

Does a nice job of managing our formal mentoring program.

Easy to use and support services is terrific

Overall dashboard look is still improving.

Tracking of set objectives and check in points in order to document the mentorship journey accurately

Lacks knowledge material on standard skills development or lessons learned from previous mentorship journeys that could be useful for new mentors and mentees

As a mentor, it's incredibly easy to keep track of my relationship with my mentees and get in touch with them. It's really simplified the way we manage our relationships, so we can focus more on really getting to know each other! The functionality is perfect for our relationships, I'm excited to see the new design when it rolls out!

It's a very in-depth product and there's a lot of pieces of information to access, so at times it's easy to get lost - particularly when trying to get to the various forms my program manager uploads.

MentoringComplete provided us with a comprehensive solution that accomplished multiple business objectives, starting with setting up our mentoring process, which can be very critical for an early stage company trying to get its culture right. The team and the software helped us define (and sometimes rethink) what mentoring could be and achieve. The support response from the team has been phenomenal.

Would benefit from integrations with more tools, though we are told some of that is on the way...

The matching system is incredibly helpful and intuitive.

The design is a little bland, but that's certainly not a big issue at all since it's so functional.

The fact that you have a space to track everything that is happening within your mentoring relationship. I think it is nice for people that have their first mentor (such as myself) to have a guide with specific goals to keep in mind and to be able to track.

I think there could be better education on the software and on the use of it. Also more integration with email to keep checking the platform more regularly.

I liked how the objectives and agendas are laid out clearly.

I wish I could get more reminders when certain items are coming up.