--- title: "Mentorloop Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Mentorloop. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Mentorloop is a good fit for you!" source_url: "https://www.softwareadvice.com/mentoring/mentorloop-profile/reviews/" page_type: "reviews" language: "en" --- [Home](https://www.softwareadvice.com/) / [Mentoring Software](https://www.softwareadvice.com/mentoring/) / [Mentorloop](https://www.softwareadvice.com/mentoring/mentorloop-profile/) / Mentorloop Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/mentoring/mentorloop-profile/) Reviews [Alternatives](https://www.softwareadvice.com/mentoring/mentorloop-profile/alternatives/) # Mentorloop User Reviews ## Reviews summary - Overall rating: 4.7/5 - Total reviews: 67 ### Secondary ratings - Ease of use: 4.7/5 - Customer support: 4.7/5 - Value for money: 4.6/5 - Functionality: 4.4/5 ### Rating distribution - 5 stars: 49 reviews (73%) - 4 stars: 16 reviews (24%) - 3 stars: 1 reviews (1%) - 2 stars: 1 reviews (1%) - 1 star: 0 reviews (0%) ### Most mentioned pros - The interface is pretty intuitive, I like the prompts it gives for your profiles (Biography, Role (mentor/mentee choice), Mentor Goals, etc.). - I like the ability to see the profiles and their skills and the option to match with multiple mentors - I am still at the beginning of my relationship with my mentor but I like the idea of tracking progress throughout the platform ### Most mentioned cons - The pool of people on my company's Mentorloop is fairly small, making it harder to find mentors/mentees within my area. - Maybe the lack of integration into other software such as teams, so always having to load up the web page. - In reality, few people send requests and staff aren't incentivised to find a mentor ## Mentorloop customer reviews Showing reviews 1-25 of 67 (page 1). ### A Supportive Team to fit your Mentoring Needs - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Oil & Energy - Company size: 1001-5000 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2018 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The platform is very easy to use, providing a quick way to not only pair mentors and mentees, but also notify them and keep them updated. Pairing can be done efficiently through filtering. The automatic pairing (My Match) can be turned on or off. In addition, I greatly appreciate Guy's hands on approach at running through the program to ensure that I was fully versed in the functionality before signing a contract. #### Cons I don't have much to say here since this software is everything I was looking for when I sketched out my dream mentor program on paper. The only thing I would add is an app to download which would provide our mentors and mentees nudges through their phone notifications. --- ### Totally recommend - Overall rating: 5/5 - Reviewer: Laura O. - Verified reviewer: Yes - Industry: Media Production - Company size: 501-1000 employees - Product usage: Used monthly for less than 12 months - Reviewed: November 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I would totally recommend Mentorloop. My mentor has been instrumental in clarifying my career trajectory and helping me envision my ideal role progression. Their guidance has been invaluable, dispelling confusion and providing me with a much clearer vision for my future. I'm incredibly grateful for their support and the impact it's had on my professional development. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Connecting with my mentor through Mentorloop has been a truly enriching experience. It's provided access to an exceptional individual I wouldn't have otherwise encountered in my day-to-day role. His invaluable advice and unwavering support have been unparalleled, significantly impacting my professional growth. #### Cons I don't have anything negative to say about Mentorloop. All I would say to anyone considering it, I encourage you to take the leap! There's truly nothing to lose and so much to gain. It's been a wholly positive experience for me. --- ### Great to make connections - Overall rating: 3/5 - Reviewer: Marina M. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 5001-10000 employees - Product usage: Used monthly for less than 6 months - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. whilst i met my mentor through it, it hasn't been particularly helpful since or been a resource for me. #### Ratings breakdown - Ease of use: 2/5 - Functionality: 2/5 #### Pros Able to find people easily, people who I wouldn't have come across otherwise #### Cons Doesnt encourage mentoring throughout, difficult to get hold of people who don't respond, would be great if there was more of a matching feature. --- ### Great experience, would recommend to anyone interested in developing themselves / their career! - Overall rating: 5/5 - Reviewer: Ryan R. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 1001-5000 employees - Product usage: Used weekly for less than 6 months - Reviewed: November 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Within 2 days I created a profile and reached out to potential mentors, safe to say I now have two people mentors that are helping me better my career! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use, great platform to find and collaborate with like minded professionals in your space. The UI is very friendly and it has a good tutorial explaining how everything works. #### Cons If I could improve one thing, it would be the cross functionality with other applications. I say this lightly as I am not sure if there are restrictions internally within my organisation that are preventing the right permissions, and so someone else may have a different experience. --- ### Look no further! - Overall rating: 5/5 - Reviewer: Starr J. - Verified reviewer: Yes - Industry: Airlines/ Aviation - Company size: 501-1000 employees - Product usage: Used weekly for less than 6 months - Reviewed: June 2019 - Review source details: This review was submitted organically. No incentive was offered As an organization brand new to mentoring (with more than 500 employees across multiple locations in the US, Europe, and Asia) we knew we needed to find a true partner to help us do it right and do it well. The initial sales process with Mentorloop was exceptional. From the pricing transparency to the low pressure, consultative selling approach, they were sincerely interested in understanding our goals and needs, offered extremely useful help and advice before we made any commitment, and didn't push us for more than we actually needed to get started. The transition from sales to implementation was seamless and we were able to identify our program goals, create our profile and matching criteria, and launch in less than 30 days thanks to their exceptional support, service, competence, and wealth of expertise in mentoring best practices. The team is also funny, down-to-earth, super sharp, responsive, super flexible with meeting times (we're in the US, they're in Australia)-- put simply, they are true professionals who know what they are doing and are passionate about it. It's been a huge relief not to have to start from scratch, as they have so many great resources we've been able to leverage from designing everything from our program goals and success measures to our promotion and internal marketing collateral. What seemed an overwhelming undertaking has been made simple and effective. Easily my favorite vendor to work with and an awesome platform to boot. Look no further! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Intuitive and user friendly interface for participants and administrators; simple and rapid implementation and enrollment; excellent integrated support resources for mentees, mentors, and program coordinators to maximize the experience; easy to customize for our organization while the "out of the box" solution provided a great framework to start with based on best practices so we didn't have to reinvent the wheel; flexibility for using part art and part science to match participants, combining Mentorloop's algorithm and insights from our Program Coordinator; flexibility to move to 100% self-matching as our organization matures into a culture of mentoring; GDPR compliant; excellent built in evaluation and analytics to measure program success and demonstrate ROI; scalability; ease in connecting international/multi-site participants; works across all internet browsers; no service disruptions. #### Cons I truly haven't seen a feature yet that isn't useful or easy to use. --- ### Providing Mentees Platforms to Showcase their success stories. - Overall rating: 5/5 - Reviewer: Tauseef H. - Industry: Banking - Company size: 10000+ employees - Product usage: Used weekly for less than 2 years - Reviewed: November 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The overall experience has been enriching, specifically because of having a mentees to self motivated and has helped me learn a lot as well. As such, it has been a reverse mentorship as well. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The program is well structured and provides mentees and mentors to follow milestones. This help to maintain momentum and motivation. #### Cons mentees-mentors who have made sufficient progress in the business objectives should have opportunities to present their success stories, including introduction to potential investors/venture funds. --- ### Mentorloop Review 10.21.24 - Overall rating: 4/5 - Reviewer: Nova S. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 10000+ employees - Product usage: Used monthly for less than 6 months - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, I enjoyed my experience and have met two lovely mentors I still meet with bi-weekly! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I really enjoyed the overall concept as a way to connect people who are looking to be in a mentorship! I have met some great people! The interface is pretty intuitive, I like the prompts it gives for your profiles (Biography, Role (mentor/mentee choice), Mentor Goals, etc.). #### Cons The pool of people on my company's Mentorloop is fairly small, making it harder to find mentors/mentees within my area. --- ### MENTORLOOP THE NEXT GREAT GLOBAL NETWORK - Overall rating: 5/5 - Reviewer: Joana M. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It is great to have all in one place and also to connect everyone easily. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros That update all the time with new features #### Cons Maybe you can improve the design to be more user friendly --- ### Mentorloop for USTA - Overall rating: 5/5 - Reviewer: Brooke A. - Verified reviewer: Yes - Industry: Sports - Company size: 201-500 employees - Product usage: Used weekly for less than 12 months - Reviewed: July 2021 - Review source details: This review was submitted organically. No incentive was offered Mentorloop as a whole has helped us engage with officials all across the United States and help them build relationships with others especially during the COVID-19 pandemic. The staff support is phenomenal and has guided us the entire way. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We chose Mentorloop for our constituents as it allowed us the most customizable options. Our program is for individuals all across the United States to interact regarding tennis officiating and allows our officials to be paired based on their individual goals for their careers. #### Cons Any improvements that have been suggested have been implemented by Mentorloop to enhance the system. --- ### Mentorloop is of high-quality and easy to use, and with excellent and friendly customer support - Overall rating: 5/5 - Reviewer: Taina J. - Product usage: Used daily for less than 2 years - Reviewed: January 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is very easy to use, even for a person with limited technological expertise like me. It contains all functionalities that you can hope for from a contemporary mentoring software and more. Mentorloop is very innovative and open for new developments. They introduce new useful resources and functions on the platform at a regular basis. In addition, the platform can be tailored to meet the needs and requirements of individual clients and/or programs, which is a huge plus. We run several mentoring programs on the platform and it works amazingly well. And, anytime we need help, support or advice, Mentorloop's friendly staff is just one phone call or visit away. One of the best things of Mentorloop is the personal customer service - as a customer you feel like the most important person in the world and they move the mountains to fulfil and exceed your requirements. Magnificent company, software and people! #### Cons When I want to send messages with an attachment, the software is to effective that it sends it out immediately. This is great, however sometimes I'd like to review the attachment a second time before sending it. I've raised this with Mentorloop, and as always, they are very friendly and will amend the functions so that it matches my requirements. As soon as that has been made, no issues at all. --- ### I love my mentor! - Overall rating: 5/5 - Reviewer: Tess G. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 1001-5000 employees - Product usage: Used monthly for less than 12 months - Reviewed: November 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The matching process worked perfectly for me! #### Cons No feedback! The UI was seamless and I love all of the direction and guidance! --- ### Mentorloop enabled Mentoring @EDF Energy - Overall rating: 5/5 - Reviewer: Amy G. - Verified reviewer: Yes - Industry: Utilities - Company size: 10000+ employees - Product usage: Used weekly for less than 2 years - Reviewed: September 2021 - Review source details: This review was submitted organically. No incentive was offered The support and resources Mentorloop have provided complimented our roll out plan with the customer at the forefront of our decisions and communications. The Mentorloop platform has created a new safe community our employees can network. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use [SENSITIVE CONTENT] was amazing upon rollout. [SENSITIVE CONTENT] has been equally supportive since take over Visibility of matches and participant date Resources #### Cons Unable to align with with company metrics Reporting limited would be great to see more flexible progress reports which company specific info. Management of communications either lots or none #### Reasons for choosing Mentorloop cost and ease of use --- ### An easy to use and effective platform - Overall rating: 5/5 - Reviewer: Sam C. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 10000+ employees - Product usage: Used monthly for less than 12 months - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Ease of use and and effective platform to help manage connections #### Cons The local implementation dictates the usefulness #### Vendor response Hi Sam, thank you for taking the time to respond. I'm so glad you've found Mentorloop to be useful in finding the right connection. Wishing you all the best in your mentoring journey, Regards, Heidi Cofounder of Mentorloop Replied November 2024 --- ### Suzan's Mentorloop review - Overall rating: 5/5 - Reviewer: Suzan A. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 2-10 employees - Product usage: Used monthly for less than 12 months - Reviewed: November 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It offers simplified ways to do things and information is easy to find. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is easy to navigate the app. The links provided are clear and offer a wealth of necessary information. #### Cons The appointments setting got a bit confusing for me. --- ### Loving it so far - Overall rating: 4/5 - Reviewer: Victor M. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 1001-5000 employees - Product usage: Used monthly for less than 12 months - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It’s easy and intuitive to use. It’sa great way to connect. #### Cons I think i it would be great if we can connect our calendar with it and a closer follow up on outcomes --- ### Mentorloop: Guiding My Journey to Success - Overall rating: 5/5 - Reviewer: Matheus M. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 10000+ employees - Product usage: Used monthly for less than 12 months - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. In Mentorloop, I've met mentors who have been helping me plan my career and giving me advice on how to succeed. I'm so grateful to be part of this, and I can’t wait to see where it will lead me! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros All the mentors and connections I can have in different departments within GroupM. #### Cons Unfortunately, there aren’t many participants in the U.S.; most are in the U.K., so it can be hard to make in-person connections. --- ### Great easy to use platform - Overall rating: 4/5 - Reviewer: Linda L. - Verified reviewer: Yes - Industry: Wine and Spirits - Company size: 1001-5000 employees - Product usage: Used other for less than 2 years - Reviewed: June 2021 - Review source details: This review was submitted organically. No incentive was offered It has made it much easier to manage a Mentor program #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It's easy to use and simple to set up to be accessed by all employee's #### Cons At the beginning it didn't integrate with Teams which was probably the only negative aspects of the platform #### Vendor response Thank you so much Linda for providing us with this review. As we now have a Teams integration available we will work with your team to get this set up for you. Look forward to working together in the future. Kind regards, Heidi Replied June 2021 --- ### Found a friend in my mentor! - Overall rating: 4/5 - Reviewer: Rahul S. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 10000+ employees - Product usage: Used monthly for less than 12 months - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros The process of how they match the person to ensure both of them can make best use of this service. #### Cons Just a suggestion: maybe there should be something about the next steps, as in once the mentee and mentor have had a converstion a couple of times, there should be a next step planned. --- ### Mentoring made-easy - Overall rating: 5/5 - Reviewer: Carola M. - Industry: Insurance - Company size: 1001-5000 employees - Product usage: Used weekly for less than 6 months - Reviewed: September 2018 - Review source details: This reviewer was invited by the software vendor to submit an honest review. My organisation did not have any formalised mentoring program. Different business units run their own programs in isolation. This platform has the potential to break through those silos and connect parts of the organisation that would normally not be connected. This connection trough mentoring has many potential benefits, not least of which our employee engagement. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I work in an organisation of 4000+ employees. While conceptually mentoring is an accepted practice, practically and logistically it is difficult to organise in such a large organisation. The Mentorloop platform made that easy: uploading profiles, finding matches, communicating with the mentoring cohorts.... all of that gets done seamlessly and easily through the platform. #### Cons There is nothing I don't like about the software. However an area of further development might be the platform's reporting capability. Also, it would be useful to have access to a library of resources that can be sent to mentors and mentees regularly to keep mentoring front of mind for them, and make the activity more meaningful #### Vendor response Thanks so much for your feedback Carola. It's been a pleasure working with you and a delight to see the mentees and mentors get so much out of the program. Cheers Heidi Replied November 2018 --- ### Mentorloop - Overall rating: 4/5 - Reviewer: Barbara A. - Verified reviewer: Yes - Industry: Media Production - Company size: 10000+ employees - Product usage: Used monthly for less than 6 months - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I am still at the beginning of my relationship with my mentor but I like the idea of tracking progress throughout the platform #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros The concept of finding a mentor based on different approaches #### Cons The limits on the request you can send eachtime --- ### Great mentoring platform for all involved - Overall rating: 5/5 - Reviewer: Erika U. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 501-1000 employees - Product usage: Used weekly for less than 6 months - Reviewed: July 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros As a program coordinator, I really like the way the dashboard is built and how you can customise any kind of reports you want to run #### Cons One aspect that could have helped us a lot would be what I would call "negative/reverse matching". The software is great to match mentors and mentees who have the same interests for example, but in our particular case we wanted to match based on their department, more exactly people from different departments were to become a match. Harder to do but maybe something algorithms can do one day! --- ### efficient, adaptable, forward thinking - Overall rating: 5/5 - Reviewer: Sarah B. - Product usage: Used weekly for less than 6 months - Reviewed: January 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The software uses integrated matching analytics to guide the matching process. This has given us greater confidence in the suitability of the matches. Additionally, the software greatly reduces the administrative load of running a mentor program. Working with one of the customer rep has been great. He is very intuitive regarding our program and helpful in managing timelines. #### Cons We look forward to having a greater ability to customize the platform specific to our business needs. --- ### Easy to set up, administer, and use - wonderful feedback from program participants - Overall rating: 5/5 - Reviewer: Elaine C. - Verified reviewer: Yes - Industry: Computer Software - Company size: 501-1000 employees - Product usage: Used weekly for less than 6 months - Reviewed: August 2021 - Review source details: This review was submitted organically. No incentive was offered Mentorloop enabled us to bring together an entire community of CS Ops professionals from across the globe with minimal effort & maximum impact. This fairly new & growing career path has needed more than just Slack channels and Forums to help the individuals committed to this profession continue to grow. We're excited & grateful to be able to continue supporting these amazing individuals who are delivering so much value to the Customer Success teams at various companies. The feedback from CS Ops Mentor Program participants from our customers, at prospects, and beyond has been very positive. I'm grateful for Mentorloop's partnership in helping us strive to be a #HumanFirst organization and provide such a wonderful opportunity to so many people. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We launched with an external community within a couple of weeks which is a testament to how easy Mentorloop is to set up and how quickly the Mentorloop team can respond. Minimal maintenance and metrics on the program's success are most valuable. #### Cons Lack of visibly to the email nudge templates within the solution including which email someone opened when they opened a nudge -- this limits the ease of stepping in as an administrator to take the best action. #### Reasons for choosing Mentorloop 1) Minimal maintenance required to maintain the program post launch and 2) built-in metrics for showing results of the program. --- ### Review of the Mentorloop platform. - Overall rating: 5/5 - Reviewer: Katie R. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: October 2021 - Review source details: This review was submitted organically. No incentive was offered We had identified a need to provide mentoring opportunities to our members. Mentorloop fulfilled this need and even exceeded our expectations in terms of support and resources. The platform was easy for users to register and navigate. It was also very easy to use as an administrator. The support team at Mentorloop were very responsive and excellent to work with, at every stage. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The integration with our existing website was made very easy by the Mentorloop team. The product was well suited to the needs of our community, even exceeding the needs. It provided a contemporary platform with a professional look and feel that matched our expectations. It was easy to use for administrators and users and provided many additional resources. We could also capture programme analytics easily. I also liked that it is an Australian product; always willing to support quality Australian software. #### Cons I can honestly say there were no features of the software I didn't like. The only negative feedback I received from a couple of users was they received too many nudge emails but this could have been tweaked if we had wanted. --- ### MentorLoop More than Just Mentoring - Overall rating: 5/5 - Reviewer: Nicole P. - Verified reviewer: Yes - Industry: Sports - Company size: 201-500 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2021 - Review source details: This review was submitted organically. No incentive was offered Even though we have only just begun our Coach Connect Mentoring journey powered by MentorLoop the entire process has been smooth. We were assigned a project manager that has taken us through every step and been available to answer any questions, and listen to our suggestions as we try to set up the best possible experience for everyone involved in the program. The growth potential of mentoring within our business is enormous and it is comforting, that as we grow the platform has the capacity to connect our entire tennis community to raise the sport of tennis. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This software enables the user to navigate across the platform seamlessly and effectively. The simplicity of the platform was a feature that was critical in making the decision to use an online mentoring program for our participants. After the users sign up they have the ability to search for suitable mentors to assist with their development and easily make connections (loops). The software enables an algorithm match if participants do not find a match themselves which greater assisted connections being established. As a program co ordinator there is the option to create multiple loops, which in the future the ability to expand to creating larger groups of participants is very positive. As a company we were excited by the ability to scale and the reporting enables accountability in terms of participant engagement and numbers. The ability to customise the questions when users first sign up enabled more insights to be gathered to drive many of our initiatives and actions moving forward. Another key feature is the option to download and share relevant files, to the entire group or individual groups to each other. Knowing so much of how we connect in COVID times is virtual with the inbuilt option to schedule a zoom call within the platform is a valuable feature for the present and future. #### Cons Whilst some changes were permitted on the initial sign up there are some engineering frameworks that could not be changed. More options there are to customise it to the company in various ways is definitely an advantage. ## More reviews [Next reviews](https://www.softwareadvice.com/mentoring/mentorloop-profile/reviews/?page=2) --- Mentorloop Reviews, Pros and Cons - 2026 Software Advice