All Mirro Reviews
1-25 of 148 Reviews
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Ana
Verified reviewer
Staffing and Recruiting, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2020
One stop shop for people management: light, intuitive, engaging
Covers performance management impeccably: besides OKRs and formal performance evaluations, you get to give timely and meaningful feedback to colleagues and formally recognize contributions to work environment, culture, team spirit, as well as business results. Peer to peer, manager to individual contributor, top-down, bottom-up: it greatly facilitates open communication and allows for incremental and constant improvements to work done. Dashboard makes it impossible to forget milestones such as quarterly reviews, birthdays, company anniversaries. User experience is friendly, new hires can on-board themselves in no time. In terms of HR Admin work, Mirro has saved a ton of time and countless Excel files have happily been deleted for good: timesheets, contracts, employment documents, leave planning, replacement policies... The Customer Service team is highly responsive and will help with any request in no time.
CONSBeing one of the early adopters, I would've loved to see this product go to market sooner.
Vendor Response
Hi Ana! Kudos to you for taking the time to leave this review, we really appreciate it. We're happy to hear that Mirro helps support your team, keep up the great work!
Replied June 2021
Marcela
Verified reviewer
Information Technology and Services, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
Handy and helpfull...great tool for users and admins
Time saving and efficiency in providing the right feedbacks. Giving the chance to everybody to express their thanks and appreciation, via Kudos, towards their colleagues is a great plus and deffinetely a motivating tool. I really love all the features...and really hope we get to use it 100% in the near future.
PROSIt was a great asset to our company. After the first presentation I really loved the openness to solve any situation adapted to our profile. The fact that you see a company so flexible and willing to adapt to our needs was a big plus. The platform covers mostly everything related to personnel management for our head quarters and also for the other subsidiaries, which is so great for us. We are a big team...all togheter on Mirro, no matter what country we work from.
CONSWe had some aspects that needed improvement in the begining ...but they were solved very quickly.
Reasons for switching to Mirro
Considering that we have a subsidiary in Turkey, where Work legislation is much different from ours, we had some issues sincronising both sides in one platform.( leave days, public holidays, seniority leave, etc..)
iuliana
Computer Software, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed March 2024
Overall UX flow
My overall experience with Mirro has been great so far. I'm in love with the activity feed and it makes the colleagues interact and engage a lot which is amazing. Huge fan of the gifs and emoji reactions
PROSFeedback requests and giving feedback. The flow is really intuitive and easy to complete.
CONSPTO/Holidays section. The top section for some reason is not clear enough. Too many cards with numbers and they are not clear from the first glance. I still need to read each one of them to get to " how many days do I have left in this year"
Alexandru
Outsourcing/Offshoring, 51-200 employees
Used monthly for less than 6 months
OVERALL RATING:
3
EASE OF USE
3
FUNCTIONALITY
4
Reviewed May 2021
Pretty good but still needs some work
I think it's definetly an upgrade over previous systems we've used in our company and I actually like it.
PROSIt offers most of the features our company needs. The public Timeline is a really good ideaa along with the kudos system.
CONSIt takes a while to get acustomed to all the features mirro has to offer, and the onboarding flow is easily skipable by mistake. There are other problems like text info sometimes not being clear enough but I'm sure they will fix those with time.
Vendor Response
Hi Alexandru, cheers for this awesome review! And cheers times two for taking the time to also share your bright ideas on how we can make Mirro better. Should you need any details about Mirro's "hows" and "whys", drop us a line at support@mirro.io. We'd be happy to share two 10-minutes reads to get you going: "User's journey" and "First time Mirro manager"
Replied June 2021
Adrian
Consumer Goods, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
4
Reviewed March 2024
A tool that fulfills it’s purpose
Using it to see anyversaries and to manage days off
CONSHaven’t use it for performance tracking yet or social - not necessary not good, just didn’t gave the oportunity
Reasons for switching to Mirro
Company did the change, but it was a good change
Loredana
Public Relations and Communications, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
2
Reviewed September 2023
You rock!
Performance management and reports, and also I love the relationship with the supplier
CONSRigidity for vacay types, and I don't like that it doesn't have recruitment support. Also Mirro didn't cover ITM mandatory stuff like attendance sheet.
Reason for choosing Mirro
friendly for performance management and people that work for Mirro are solution oriented. Special Lavinia and Bogdan
Emilia
Verified reviewer
Design, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2020
Ideal for remote creative teams
I now have a better overview of everything, including the team’s mood. Mirro helped me switch gears and notice when we need to plan a hackathon or a trip to the Carpathian Mountains for inspiration.
PROSI love the feedback functionality, I see it as the core of the app. Creative people always want to express themselves in any way, shape, or form so providing them with a tool for feedback, suggestions, and praise turned out to be a total game-changer.
CONSIt is a very complex app, it takes some time to get used to all the functionality, but the usability is good, you will get there soon.
Vendor Response
Hi Emilia, thank you for your review! We're happy to hear that Mirro is helping you and your team stay aligned. Keep up the great work!
Replied June 2021
Lidia Cristina
Verified reviewer
Marketing and Advertising, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
Above all, Mirro helps us keep connected
Mirro helps us be more organised and more connected in a remote environment.
PROSI love the Kudos feature. It really helps create a more cohesive team spirit when working remote. I also like the interface and how easy it is for me to manage my team's vacation days and cross compare to all the members of the organisation.
CONSI would like to have more options when it comes to evaluations. An option for tables or something more number-friendly would be great.
Vendor Response
Hi Lidia, thank you for your review. We're so glad to hear about the meaningful experiences Mirro has created for you - and what we can do to deliver even more meaning. Your suggestions are much appreciated and we'll take them into consideration while developing the next iteration for performance reviews - we'll be talking a lot more about that this summer. So stay tuned, we may surprise you. :)
Replied June 2021
Farcas
Outsourcing/Offshoring, 1 employee
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed November 2023
Great Experience
The user interface is top notch - very easy to use!
CONSNothing to complain about yet - seems great
Anonymous
51-200 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2024
Mirro is great
It is easy to use and has a nice interface
CONSAt first, i was kinda confused when I used it
Andreia
Marketing and Advertising, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
Dare for more!
Three big problems have been solved: - clarity on the area of personal objectives; - clarity on the leave & attendance area. People used to send weekly questions to HR about the situation of the days off (paid vacation). - we've encouraged the provision of feedback (Kudos)
PROSClarity provided by the Leave & Attendance section!
CONSSalary section should be customized according to fixed salaries and the frequency of bonuses.
Reason for choosing Mirro
Design, functionalities and exceptional support area!
Vendor Response
Hi Andreia, kudos to you too for taking the time and effort to share what you love most about Mirro and also pinpoint how we can improve. We'll make sure your great ideas go directly to our improvements list, so keep a close eye on us.
Replied June 2021
Cristina
Management Consulting, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2021
Feedback
Mirro helps me centralize my documents, CO days and helps me see where I stand at team level
PROSthe software is easy to use,we have a record of the days off and th hours of departure and recovery, we have available a centalization of personal evaluations but also at team level
CONSi would prefer to be able to stay logged in without logging out durind the day
Vendor Response
Hi Cristina, you are a vital part of our continued growth and success and we value your opinion. We noted down your suggestions and we'll look into it. Thanks for helping us become better every day, in every way.
Replied June 2021
Alexandru
Computer Software, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed May 2021
Perspective from a new user
A good experience, a lot of useful functions that if not used, would slow down the rate of work significantly and make it hard to track all the employees, especially when the people are working from home.
PROSVery helpful functions to organise documents, overtime, leave days, punch in/out for remote work. Additionally, the performance reviews of the employees is easy to use and easy to organize the information.
CONSThe fact that all documents are uploaded in a single place makes them hard to find sometimes.
Vendor Response
Hi Alexandru, thank you for your review - it lets us know we're on the right track. Our goal is to keep making Mirro better and better and we'll carefully consider the suggestions you've laid out.
Replied June 2021
Marian
Retail, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
useful tool for team members
you can easily see the colleagues statuses, their achievements and you can sync with their calendar
CONSa bit difficult to browse in but great features
Vendor Response
Hi Marian, thank you for your review! We're happy to hear that Mirro is helping you and your team stay aligned. Keep up the great work!
Replied June 2021
Denisa
Financial Services, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed May 2021
My work buddy
Mirro is an efficient working tool, helping employers track users' activity and also providing great tools for users in order to manage their work, documents, holidays and so on.
PROSIt is very easy to use and has efficient features.
CONSIt doesn't have the option to pause your activity and restart it at some point later, at least in my case. You can only stop the clock when you check out from work.
Vendor Response
Hi Denisa, thank you for your review - it lets us know we're on the right track. Our goal is to keep making Mirro better and better and we'll carefully consider the suggestions you've laid out.
Replied June 2021
Eleonora
Marketing and Advertising, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed May 2021
Easy to use TEAM tool
I like Mirro, it is young, dynamic and friendly but I still think there is room for improvement.
PROS- the friendly look and ease of use - the stucture because it can be used as na HR tool but also as a performance management tool
CONS- there are still some errors (for instance, some leave requests may show the wrong number of working day and a new requeste must be made) - the performance review should allow you to select grades for the OKRs and make a total in the end - a help manual could be helpful especially when setting okrs.
Vendor Response
Hi Eleonora, thank you for your review. We're so glad to hear about the meaningful experiences Mirro has created for you - and what we can do to deliver even more meaning. Your suggestions are much appreciated! Check out our OKRs-related resources on https://mirro.io/resources/ and stay tuned for some extra flexibility regarding performance reviews, we may surprise you. :)
Replied June 2021
Eduard
Internet, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2021
Great job in covering essentials
Feedbacks and leave requests are easier to do.
PROSKeeping all work-related enquiries/documents under a single roof is a step forward in diminishing the time spent doing old style paperwork. I've mostly used feedback and leave request systems, never had a problem in understanding how they work, very intuitive designing overall.
CONSActivity feed being spamed with work anniversaries of 7 days / 42 etc. Not sure if it's customisable by admins, in my opinion the minimum should be 3 months. Would love the ability to book half-a-day off.
Vendor Response
Hi Eduard, thank you for your review. We're so glad to hear about the meaningful experiences Mirro has created for you - and what we can do to deliver even more meaning. Your suggestions are much appreciated and we'll take them into consideration. So stay tuned, we may surprise you. :)
Replied June 2021
Alexandra
Information Technology and Services, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
Easy to use and well-built
So far a pleasant experience that has made my job easier
PROSEasy to use and new things always come.
CONSI haven't found anything Yet that I don't like.
Vendor Response
Hi Alexandra, cheers for the review! We are very glad to hear that you enjoy using Mirro. Keep up the great work!
Replied June 2021
Raluca
Marketing and Advertising, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
Easy to use
It's perfect: easy to use, friendly and cool
CONSIt's ok for the moment. I don't have nothing bad to say
Vendor Response
Hi Raluca, cheers for the review! We are very glad to hear that you enjoy using Mirro. Keep up the great work!
Replied June 2021
Madalina
Retail, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
Mirro is awesome
Mirro has a user friendly interface and the social media platform vibe where you can see what other people in your organization post and how you can react is a big plus for me. It's also easy to request days off and see which of my team members are off for the day so no topic is left uncovered especially when working form home.
CONSImprovements can be made to facilitate editing your personal information or the information that is visible to other members in the organization
Vendor Response
Hi Madalina, kudos to you too for taking the time and effort to share what you love most about Mirro and also pinpoint how we can improve. We'll make sure your great ideas go directly to our improvements list, so keep a close eye on us.
Replied June 2021
Vintila
Information Technology and Services, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
2
Reviewed May 2021
Mirro review
Product is relatively easy to use and bug free. Useful features like the posibility to submit time off requests or flexi time as well as providing feedback for colleagues or giving Kudos
CONSProduct is not that easy to cutomise and doesn't fit that well to the way our company is organised. Nothing that we couldn't work around but something that was a bit of an annoyance and increased the time it took to set the software up to be used by our company
Vendor Response
Thank you, Andreea, for this awesome review! Glad we've managed to find some workarounds together, just keep an eye on us for future improvements related to more flexible settings.
Replied June 2021
Alexandru-Vlad
Information Technology and Services, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed May 2021
Useful tool
it keeps stuff in order. Nice to have a way to see and request Vacation days and see how many I have left. The performance monitoring tool is nice because it keeps everything organised
CONSThe UI could be made a bit easier to use it's a bit confusing at times. And I would love to see a Dark theme.
Vendor Response
Hi Alexandru, thank you for your review. We're so glad to hear about the meaningful experiences Mirro has created for you - and what we can do to deliver even more meaning. Your suggestions are much appreciated and we'll take them into consideration. So stay tuned, we may surprise you. :)
Replied June 2021
Andrei
Marketing and Advertising, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
Nice app
many features, pretty good and nice user experience
CONSa bit hard to use the navigation, features, role assigning
Vendor Response
Hi Andrei, thank you for your review. We're so glad to hear about the meaningful experiences Mirro has created for you. Your suggestions are much appreciated, so feel free to drop us a line, for us to be able to improve your experience - reach us at support@mirro.io, and we'll be happy to talk and help
Replied June 2021
Alexandru
Information Technology and Services, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2021
A breath of fresh air
I have been using different tools in corporate environments and Mirro seems to have that perfect balance between playful social tool and development tracking.
PROSHas a bit of a gamification element going on as well as a social media-type design but with an uncluttered and clean Ui
CONSIt lacks a bit on the customization side
Vendor Response
Hi Alexandru, thank you for your review - it lets us know we're on the right track. Our goal is to keep making Mirro better and better and we're on the same page regarding customisation of certain features. Stay tuned for some great news soon!
Replied June 2021
Camelia
Real Estate, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
Totally recommended
Like the user interface and the graphic design
CONSThe leave calendar of the whole team it's hidden which doesn't promote organisation transparency
Vendor Response
Hi Camelia, thank you for the kind words, that's the boost of energy we want to wake up to. We're trying to do our best for different company sizes, so calendars are pre-filtered for your teams only. Just hit "reset all filters" from the calendar and the entire company is revealed. If there's any issue or you're looking for a different resolution, we're one message away at support@mirro.io
Replied June 2021