River Software


 

River is a cloud-based corporate mentoring solution that offers mentor configuration, matching and reporting functionalities within a suite.

Users can create a branded website for mentor and mentee registrations. Users can also define criteria for mentor and mentee registration. The product supports different types of mentoring approaches such as one-to-one pairings, groups, situational and cross-functional. River also features mentor-mentee matching, which allows users to define criteria for mentor pairing based on skills, role, gender and more. The software supports third-party matches, self-matching, manager-facilitated and bulk matching.

Users can execute special programs for mentor engagement and collaboration. The software uses a mentor database to find and schedule participants, topic experts and resources. The software also offers customized reporting which allows users to create different reports such as speed-to-competency, participation stats and satisfaction metrics.

Support is offered through online articles.

 

River - Mentor list
 
  • River - Mentor list
    Mentor list
Supported Operating System(s):
Web browser (OS agnostic)

8 Reviews of River

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Denise from FDA

February 2017

February 2017

Very easy to navigate

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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This is a wonderful program. The company is constantly updating and making improvements. It is very easy to navigate and easy to understand.

Source: Capterra
 

Jodi from Sodexo

December 2016

December 2016

River - mentoring web platform

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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The river has been an excellent partner for Sodexo since 2008. They make it possible to reach thousands of people who otherwise would not be able to connect in our large, decentralized organization in both 1:1 and virtual community relationships. They have consistently provided high levels of client satisfaction and their thought leadership has helped shape and evolve our mentoring strategy over the years. I recommend River if you are implementing, sustaining or evolving a mentoring program in your organization.

Source: Capterra
 

Janice from Xerox
Number of employees: 10,000+ employees Employees number: 10,000+ employees

November 2016

November 2016

Review by Janice

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Functionality
Product Quality
Quality
Value for Money
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Support

The Community Manager Certification Program uses River for collaboration opportunities within our learning groups. They are able to share comments, references, polling, and other learning experiences with ease. The platform provides the social learning aspect of the program that we could not use on other platforms. Collaboration is the highest goal set for the program. Using River as our platform allowed us the opportunity to win Silver from the Brandon Hall Awards in "Best in Collaborative Learning" category.

Pros

The interface and all its features for collaboration.

Cons

Scrolling when we try to find someone's post.

Advice to Others

River is a great tool to encourage social learning in a trusted space.

Source: Capterra
 

Laura from Sodexo

November 2016

November 2016

Innovative Partners

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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As our organization continues to use River in new ways, the River team works along side us to create the right experiences for our users. I value the partnership and innovative collaboration.

Pros

Matching people into mentoring partnerships with ease in a large organization.

Cons

Updating system for active and inactive employees

Source: Capterra
 

Brandy from Altria

November 2016

November 2016

A great tool that continues to evolve

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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River has been amazing to work with as a partner. Every encounter has left me feeling like they are invested in helping us find the right solution for us and are not just interested in selling us any solution. Their team is collaborative, flexible and very responsive.

Source: Capterra
 

Kristen from Goodyear

November 2016

November 2016

Many Years of Positive Experiences with River Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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The River software has made getting involved in mentoring, as a Learner and Advisor, very easy in my organization. River offers support and ideas that allows us to continually improve our social learning/mentoring process.

Source: Capterra
 

Barb from Goodyear Tire
Number of employees: 10,000+ employees Employees number: 10,000+ employees

November 2016

November 2016

River Mentoring Software is more than just a mentoring system!

Ease-of-use

Functionality

Product Quality

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Value for Money

Ease-of-use
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Support

We've been using River's various versions of mentoring software since 2008; their workflow has streamlined with simple but elegant features for our users; with state of the industry mentoring operational excellence processes and support.

Pros

Simple to use, excellent product and process support from the River team

Cons

Although it is excellent software; don't think it totally runs by itself; there still is a need to set strategy, and support the process internally.

Advice to Others

River demonstrates they are committed to being an industry leader in the social learning/mentoring venue.

Source: Capterra
 

Phil from Xerox Services
Number of employees: 10,000+ employees Employees number: 10,000+ employees

November 2016

November 2016

River Software - a great company to partner with

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Our experience with River software was one of working with a trusted partner.
They were great to work with and delivered on every promise that they made. They also went out of their way to help our program succeed by investing in software development that enabled us to track real-time user experience (xAPI).
Their depth of knowledge in mentoring -- both formal and peer, is unmatched and this evident in the configuration of the River platform.
Anyone interested in developing a social learning program could do no better than to engage River Software.

Pros

Smart recommendations of content, people and groups based on competencies selected by the user.

Cons

Like any fully featured software program it can be a bit of challenge for end users to master.

Advice to Others

Be sure to check out the xAPI capability-- it offers a means to do robust analytics on social learning. I am not sure that its competitors have this feature.

Source: Capterra