River software


10 reviews(5.0/5)
10 reviews(5.0/5)

River is a cloud-based corporate mentoring solution that offers mentor configuration, matching and reporting functionalities within a suite.

Users can create a branded website for mentor and mentee registrations. Users can also define criteria for mentor and mentee registration. The product supports different types of mentoring approaches such as one-to-one pairings, groups, situational and cross-functional. River also features mentor-mentee matching, which allows users to define criteria for mentor pairing based on skills, role, gender and more. The software supports third-party matches, self-matching, manager-facilitated and bulk matching.

Users can execute special programs for mentor engagement and collaboration. The software uses a mentor database to find and schedule participants, topic experts and resources. The software also offers customized reporting which allows users to create different reports such as speed-to-competency, participation stats and satisfaction metrics.

Support is offered through online articles.

Supported Operating System(s):
Web browser (OS agnostic)

10 Reviews of River

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  • PETER from signator investors inc

    Number of employees: 10,000+ employees

    April 2018

    We use it to develop mentoring relationships in a business environment to improve specific skills.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Developed mentoring relationships that are designed to improve specific skills such as becoming a team leader for example. I work for a company that employs over 35000 around the globe, and I have been able to create and maintain great relationships thanks directly to this software. This fact, in the end, improves productivity by maintaining a healthy work environment.

    Pros

    It is very user friendly, fun to browse around look at people's profiles and excellent customer service!

    Cons

    It is not cheap but the cost is absorbed by our company and it allows up to 1000 users. I can't think of anything negative to say and if your company decides to buy it, it is a great tool to connect workers in a big company and maintain a high level or morale.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Chris from Kroc Center

    Specialty: Other

    Number of employees: 201-500 employees

    January 2018

    Mentoring Made Easy

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    Very easy to use and I highly recommend. Great support, tools, and ideas towards strengthening our mentorship program.

    Cons

    Nothing bad to say. This is a good get. The only thing is there may be an initial learning curve before a user feels comfortable.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Denise from FDA

    February 2017

    Very easy to navigate

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    This is a wonderful program. The company is constantly updating and making improvements. It is very easy to navigate and easy to understand.

    Review Source: Capterra
  • Jodi from Sodexo

    December 2016

    River - mentoring web platform

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The river has been an excellent partner for Sodexo since 2008. They make it possible to reach thousands of people who otherwise would not be able to connect in our large, decentralized organization in both 1:1 and virtual community relationships. They have consistently provided high levels of client satisfaction and their thought leadership has helped shape and evolve our mentoring strategy over the years. I recommend River if you are implementing, sustaining or evolving a mentoring program in your organization.

    Review Source: Capterra
  • Janice from Xerox

    Number of employees: 10,000+ employees

    November 2016

    Review by Janice

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The Community Manager Certification Program uses River for collaboration opportunities within our learning groups. They are able to share comments, references, polling, and other learning experiences with ease. The platform provides the social learning aspect of the program that we could not use on other platforms. Collaboration is the highest goal set for the program. Using River as our platform allowed us the opportunity to win Silver from the Brandon Hall Awards in "Best in Collaborative Learning" category.

    Pros

    The interface and all its features for collaboration.

    Cons

    Scrolling when we try to find someone's post.

    Review Source: Capterra
  • Laura from Sodexo

    November 2016

    Innovative Partners

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    As our organization continues to use River in new ways, the River team works along side us to create the right experiences for our users. I value the partnership and innovative collaboration.

    Pros

    Matching people into mentoring partnerships with ease in a large organization.

    Cons

    Updating system for active and inactive employees

    Review Source: Capterra
  • Brandy from Altria

    November 2016

    A great tool that continues to evolve

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    River has been amazing to work with as a partner. Every encounter has left me feeling like they are invested in helping us find the right solution for us and are not just interested in selling us any solution. Their team is collaborative, flexible and very responsive.

    Review Source: Capterra
  • Kristen from Goodyear

    November 2016

    Many Years of Positive Experiences with River Software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The River software has made getting involved in mentoring, as a Learner and Advisor, very easy in my organization. River offers support and ideas that allows us to continually improve our social learning/mentoring process.

    Review Source: Capterra
  • Barb from Goodyear Tire

    Number of employees: 10,000+ employees

    November 2016

    River Mentoring Software is more than just a mentoring system!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We've been using River's various versions of mentoring software since 2008; their workflow has streamlined with simple but elegant features for our users; with state of the industry mentoring operational excellence processes and support.

    Pros

    Simple to use, excellent product and process support from the River team

    Cons

    Although it is excellent software; don't think it totally runs by itself; there still is a need to set strategy, and support the process internally.

    Review Source: Capterra
  • Phil from Xerox Services

    Number of employees: 10,000+ employees

    November 2016

    River Software - a great company to partner with

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Our experience with River software was one of working with a trusted partner. They were great to work with and delivered on every promise that they made. They also went out of their way to help our program succeed by investing in software development that enabled us to track real-time user experience (xAPI). Their depth of knowledge in mentoring -- both formal and peer, is unmatched and this evident in the configuration of the River platform. Anyone interested in developing a social learning program could do no better than to engage River Software.

    Pros

    Smart recommendations of content, people and groups based on competencies selected by the user.

    Cons

    Like any fully featured software program it can be a bit of challenge for end users to master.

    Review Source: Capterra
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