Great customer service, very responsible. They actually implemented a change we requested within 2 weeks.

I wish I could get mentored by people outside my company as well.

Using Together has completely streamlined our Mentoring program process. We used to match all global participants manually. With Together, it has cut down the admin burden for our team and we are able to focus on ensuring participants get the most out of the program. Our participants have also found their session templates to be incredibly helpful in planning sessions with their mentors. The structure provided is invaluable.

One of the best things about the team at Together is that they are constantly improving the platform. Everytime I turn around there is a new feature and the administrator view is constantly improving. One of the newer features that has been very impactful for our use is the monitoring health function. I am able to go in and see what mentoring relationships are not progressing as they should and can step in and intervene if needed. The other thing I like about working with Together is their team. I have worked with many different vendors in the L&D space and their Customer Success team is by far the most responsive and attentive. They always respond promptly and were amazing during the implementation phase and always available to jump on a call and walk through any questions I had. Since we have launch the program, they continue to check in and see how the program is going.

At times there are certain areas in the admin view where I would like to click through for further details but I have to click out and go to look at reporting instead. The good news is that the team at Together is very receptive to feedback and constantly looking for ways to improve their product, so I have no concerns that this will be addressed in upcoming releases.

easy to understand, easy to use and very user friendly

I believe it misses content, for example for a mentorship program I wish to see more related content, guidelines and templates in my panel

Our membership society had a huge need to launch a structured mentoring program, but we do not have enough staff to support it. After MUCH research, I pitched Together Mentoring to our Board of Trustees, and they approved. The whole process of working with the Together team was amazing. They customized the program to our needs (medical mentoring), set up tricky match algorithms based on our member categories, and helped us launch it properly. They also are continually making updates to the system and the reporting features are tremendously helpful for leadership. If there are ever any technical issues, they are very responsive to my emails and get the issues resolved quickly. Best yet, this software basically runs itself. The matching, session progress, goal setting, feedback, etc. all happens with little to no staff support. Since its launch, our medical student memberships have increased by 110%! Feedback we receive formally and informally is always high for mentees and mentors, as well. So glad we went with Together for this external facing program!

None! It's met every expectation we've had.

Software is easy to use. I like that I can go back and review previous sessions. Booking sessions was easy as well, I like how obvious it was showing the calendars. I liked getting notifications when my mentor added something to the notes. How it integrates with our email system/calendars is great too. Overall, this software is easy to use, straightforward and helped with managing the mentorship I'm part of. Having all the notes, scheduling, everything in one spot is awesome.

Always getting an email on when I typed notes in was annoying and not super useful for me. It was useful for my mentor to get the notes but when I'm the one typing them it doesn't make much sense to get an email notification that I typed notes. Also, not super keen on the multiple scheduling sessions system that is in place. It would be nice to be able to click "multiple sessions" but also able pick different days/times for each one, instead of only being able to choose frequency. As our sessions were on different days/weeks/times of the day, I had to book each individually instead of planning 5 at the same time. Something that would be a nice to have is more "how-to's" when first starting. It took a number of sessions and planning sessions before I realized you could have the system set up a teams/web ex/etc meeting instead of me having to send a separate invite for that. It was not clear when I first started using the software that that was possible. One last nice to have would be to be able to click a button and "move agenda to next session". There were times where I planned the agenda but we ended up talking about something else and I still wanted to touch on those planned items. Copy/pasting is easy enough, but being able to move the agenda to next session would be a cool feature.