An amazing platform coupled with world class customer service made this choice really easy!

We initially had an internal mentoring program which we ran though excel files, internal comms and in house documents. After a couple demos from various vendors we realized that Together offered the best platform for cost and by far had an amazing and responsive team behind them.

Pros

The software is very easy to use for both administrators and end users. There was also a great amount of opportunity for customization throughout the process from creating the initial program, setting up the algorithm, email communications and pairing. Above all, the team goes above and beyond to ensure you have a successful setup, integration and launch for your mentoring program.

Cons

There were no areas that I saw as a con.

Dynamic and Powerful Software

Working with Together has been a great experience and I would highly recommend it. We've watched our program grow and can now make decisions based on data, from the reporting and health monitoring aspects of the software. The users appreciate the platform to track their relationships and have one place to keep dates, details, session agendas, notes and feedback.

Pros

We moved from a series of excel sheets to the Together Platform, and after implementation, our program has tripled in size. The ease of use, robust reporting and dynamic updates - offering new functions and capabilities, I am so grateful we decided to purchase this software. The ease of enabling users to schedule directly in the platform, and admin functions to easily see feedback and monitor the pairings supports our program participants to stay on track and engaged. It also allows the admin to support relationships instead of spending hours with admin-related tasks.

Cons

As we had a pre-existing program, the onboarding process for past users, or those already in the program was challenging, although this isn't exactly a software issue.

Useful but clunky

Established a connection with my mentor

Pros

Mentoring agreement and goal setting was helpful

Cons

It would be nice if the system could complete all required tasks .... like scheduling meetings when they are due etc. maybe even a chat and file sharing component between the mentor/mentee

Best Mentoring Software for External Program!

Pros

Our membership society had a huge need to launch a structured mentoring program, but we do not have enough staff to support it. After MUCH research, I pitched Together Mentoring to our Board of Trustees, and they approved. The whole process of working with the Together team was amazing. They customized the program to our needs (medical mentoring), set up tricky match algorithms based on our member categories, and helped us launch it properly. They also are continually making updates to the system and the reporting features are tremendously helpful for leadership. If there are ever any technical issues, they are very responsive to my emails and get the issues resolved quickly. Best yet, this software basically runs itself. The matching, session progress, goal setting, feedback, etc. all happens with little to no staff support. Since its launch, our medical student memberships have increased by 110%! Feedback we receive formally and informally is always high for mentees and mentors, as well. So glad we went with Together for this external facing program!

Cons

None! It's met every expectation we've had.

Brilliant support team and resources, software is 99% excellent

Pros

The backend view is very easy to navigate, and helping to resolve user issues is always simple. I have been receiving support around a couple of features which are in the process of being updated for efficiency, and I feel confident that where possible, suggestions and requests have been taken on board.

Cons

There are a couple of features which need tweaks. Some users had trouble understanding how their meetings were due to go ahead, or which platform they were meant to use - though this may be down to the user's own lack of understanding, a general set of instructions about this needs to be more prominent. When logging in, I have had to reset my password a few times as the system didn't seem to recognise what I knew to be the correct password. This happened three times in one day, but hasn't happened since and logging in has been fine apart from that. I have been receiving support around a couple of features which are in the process of being updated for efficiency.