All TalentLMS Reviews

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Alan

2 - 10 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed February 2023

Positive review.

User Profile

Jackson

Verified reviewer

Law Practice, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2020

User friendly entry to LMS

We are looking to commercialise our existing F2F and webinar materials by developing online conent. TalentLMS was by far the best of the systems we trialled to deliver e-commerce training solutions. The features and set-up are intuitive and the customer support has been outstanding.

PROS

The product offers a range of features to easily commercialise your courses, create content on the platform or import Scorm or other file formats, and incredibly responsive customer support.

CONS

I have not come across any issues to date - the product was simple to set up and customise, and layout and features are intuitive.

Reason for choosing TalentLMS

Some other products lacked the flexibility in features that TalentLMS brought to the table. Because of the lack of domain experience, other limited documentation provided by some other systems was a major issue. Finally, the ability to use Scorm content was critical to our selection.

Vendor Response

Jackson, thanks for leaving us a review. We're so happy to hear that you selected TalentLMS after your extensive research and that you're enjoying the range of features and ease of set-up! Our trusty support team is always on-hand should you need any assistance in the future!

Replied October 2020

User Profile

Alejandro

Verified reviewer

Marketing and Advertising, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed September 2021

Great platform to get your teams trained!

So far it's been great. We're already getting feedback from our users (sales people mostly from our customers) and regardless of the quality of the content, their experience compared to our previous platform is already better

PROS

How easy and simple creating courses and enrolling people really is. I honestly believe that any platform that benefits the user experience is good enough to give it a try but I was blown away by how simple getting things out there was.

CONS

Customization is a bit hard for beginners like me. This is the first time I'm the admin of a LMS, and they do have a great help / knowledge base system and sometimes I need to do some digging to get to the right answer. Luckily there's a very active community that usually points me in the right direction when I miss some of that help.

Reason for choosing TalentLMS

It's ease of setup and use, it's price point and the overall feedback we got from different people we consulted with just made it obvious that was the right platform for our customers and our business size.

Reasons for switching to TalentLMS

We needed a better customer/end user experience for our learners and TalentLMS is delivering.

Vendor Response

Thank you for a very insightful review Alejandro. We love hearing that you find TalentLMS easy and simple. If you ever need extra help, don't doubt in reaching out to our top-notch support team!

Replied October 2021

Mark

Architecture & Planning, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed February 2020

Lacking Features as Advertised

Very poor customer service, see above over six months or trying to work out issues with customer support, next step is Better Business Bureau.

PROS

The software is said to have many features at a low cost, this is clearly false advertising.

CONS

The software is advertised and marketed as a platform for selling online courses. For many issues users are required to enter CSS or Javascript for simple issues like a social media link. For over six months I have been trying to work with customer support, today I gave up. My next step is to report the company to the Better Business Bureau. As the [SENSITIVE CONTENT HIDDEN] wrote me: Hi Mark, Thank you for contacting me and for sharing your concerns. I can understand your frustration. It is true that our product development team has decided to focus more on Enterprise features, rather than e-Commerce related ones. We offer some integrations with payment gateways and specific eCommerce features allowing our customers to sell their courses through their TalentLMS portal but it is not our main focus. As far as your specific requirements are concerned, our support team offered you advice on how you could use our CSS / Javascript editors to achieve what you are looking for. We have decided to offer these editors (CSS / Javascript) to give our customers more freedom. Using these editors you have more options, but CSS and Javascript knowledge is required. We cannot provide customization services to our customers, according to our policy, but our software support engineers are always available to advise and guide you through. Please let me know if you need any further clarification. [SENSITIVE CONTENT HIDDEN] Pioneer in eLearning solutions TalentLMS

Reasons for switching to TalentLMS

Was to be easier to use with additional features. False advertising on the part of Talent LMS

Vendor Response

Dear Mark, we're sorry to hear that the follow up provided by our customer support team has not met your requirements. As mentioned in the email you shared, our team is on-hand should you wish to seek any further assistance. We wish you all the best in your future business endeavours.

Replied February 2020

Albert

Non-Profit Organization Management, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2023

Excellent customer service and knowledge base

The best thing about TalentLMS is their technical support team and knowledge base.

PROS

The customer service, knowledge base, and technical support is top notch. If there is no solution, the support team will do their best to find a workaround.

CONS

The platform has been dated for a while. It needed to be updated more often.

Vendor Response

Hello Albert, thanks for your kind words, we've made sure the support team hears all about it! Did you have the time to try out TalentLMS+ Beta yet? It sports a fresh new look for the platform you've come to know and love, and you can even use AI to create neat new content for your users to learn from. Check it out and let us know what you think of it!

Replied March 2024

Anonymous

2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed October 2020

TalentLMS

Overall it is good. Content creation pages is basic and could use more elemental tools to make them more appealing (like Word formatting)

PROS

I is very easy to use and to create basic content, and the working area is large which I like more than other alternatives. For beginners is quite easy to start creating content and courses. Has the ability to integrate more advanced external html and external resources

CONS

Lacks features in the design area. Integration of questions, test and graphic material could be easier. Needs more organizational tools. Needs more tips to integrate advanced html commands

Reason for choosing TalentLMS

I did not have time to test Learnworlds because we were on a time limit to launch a course, and I had already practiced with Talent

Reasons for switching to TalentLMS

Price, interface and ease of use

Vendor Response

Thanks for your review and welcome to TalentLMS! Thanks for choosing us as your new LMS. We're glad to hear that you're finding TalentLMS easy to use and we've shared your feedback with our team. If you need any assistance when using TalentLMS, check out our extensive knowledge base or feel free to reach out to our support team. Thanks again for choosing TalentLMS!

Replied November 2020

Christine

Education Management, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

Simple, Robust, and Informative

Overall, our experience with TalentLMS is extremely positive. We appreciate how easy it is to get started with TalentLMS and how simple it is to develop courses quickly. Even with the simplicity is there, the features are robust enough to provide quality learning experiences. The support provided by the TalentLMS team is top-notch, and they are very responsive and helpful.

PROS

Our favorite TalentLMS features are its ease of use, learner analytics, and the ability to set up branches. As an education service agency, we use TalentLMS to offer microlearning opportunities to busy teachers and school administrators. Our course authors find TalentLMS to be easy to use and simple to learn. We use the reports and infographics to understand how and when our participants access their learning opportunities. We love that we can use branches to group users and establish a specific course catalog per branch.

CONS

Although we find more pros than cons with TalentLMS, we do wish there was a way to "drip" content to users via email. We also wish we could customize the storefront and course information pages (more than already possible) as viewed by learners.

Reason for choosing TalentLMS

We chose TalentLMS because the analytics were more flexible and customizable. The ability to set up and manage branches was also a deciding factor.

Vendor Response

Christine, what a great review! It's fantastic to read that, as a learning specialist, you enjoy the vast array of features offered by TalentLMS. We love knowing that the reporting capabilities, along with infographics, allow you to keep an eye on how and when your participants access their learning opportunities! Regarding advanced customization, maybe you could check out this cheat sheet we recently created. It will help you take your portal to the next level, and remember that if you need extra help, our support team is here to back you up. https://www.talentlms.com/cheatsheets/elearning-css-hacks

Replied February 2023

Anonymous

51-200 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

TALENT LMS - The best in class

PROS

I like that it's available on mobile devices and can be easily accessible when you're on the move. The interface is user friendly and it encourages learning. Interaction between learners and the tool are easily tracked and recorded.

CONS

I have not yet encountered any features that have been unfavorable

Reason for choosing TalentLMS

Price. Design. Functionality. User friendly interface

Vendor Response

What a fantastic review! Thank you so much. You're right about the mobile app, it's a great feature for learners that prefer to take their training on the go!

Replied November 2022

Anonymous

51-200 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2020

Great option for scaling and control!

Exceptional. I love the platform and how easy it is to use.

PROS

That it's easy to scale along with your business growth and that you have so much control over how the courses look and feel to the user.

CONS

It took some getting used to the dashboard functions and features. It can sometimes be difficult to navigate to certain features, like the timeline.

Reasons for switching to TalentLMS

AccessAlly was too restrictive in course building.

Vendor Response

It's great to hear that you're enjoying the TalentLMS experience!

Replied November 2020

User Profile

Colin

Verified reviewer

Human Resources, 51-200 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed December 2020

TalentLMS is a great learning management system

It is a fantastic low cost solution to getting online learning experiences to customers.

PROS

It is very easy to use and configure I was able to configure most of the system in only a few hours. The FAQ support is fantastic.

CONS

If I had to pick anything it would be the limited customization on the course catalogue page. It shows everything a potential customer would need but you have no control over how it displays the course lists, especially the bundles.

Reason for choosing TalentLMS

The other systems where very expensive and didn't offer any features critical to our needs.

Vendor Response

Thanks for your review and valued feedback, Colin!

Replied December 2020

Anonymous

51-200 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed November 2020

Good startup option

Overall, this has given us an easy platform for new employee training as well as Course training and purchasing options for freelancers.

PROS

Very easy to build, user-intuitive, and quick to deploy

CONS

Some options for training modules are limited, such as video embedding options and document embedding options.

Reasons for switching to TalentLMS

Wanted something much more course-like and offered more options.

Vendor Response

Thanks for your review!

Replied November 2020

Beth

E-Learning, 2-10 employees

Used daily for more than 2 years

Review Source
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed September 2019

Highly recommended LMS for small business

Highly positive experience from set-up though daily user experience.

PROS

Price is very reasonable and customer service is outstanding. Our team was able to set-up and launch the platform in just a few weeks.

CONS

It lacks some customization features, but is very easy to set-up and can do nearly everything we need it to do.

Reason for choosing TalentLMS

User interface was the best and the price was very reasonable.

Reasons for switching to TalentLMS

Poor customer service and too expensive for a smaller business.

Vendor Response

Glad to hear that setting up and working with TalentLMS has been nice and easy, Beth! Should you ever have any feedback on ways we can improve, our support team would love to hear from you. Thanks for taking the time to share your feedback!

Replied September 2019

John

Electrical/Electronic Manufacturing, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2019

Unlimited Trial - No Pressure to Purchase!

It is easy to use. The help content is pretty awesome and answers most of your questions. The online technical support is fast and responsive if you could not find your answer in the help content.

PROS

In looking for an LMS, I wanted to take a test drive before purchasing. Most LMS's give you a 30-day trial. TalentLMS has an unlimited free trial that allowed me to customize my site and develop content. As most of us know, we are working on multiple projects simultaneously and to be able to focus on one project for 30 days straight is impossible. TalenLMS provided me the time and space I needed to develop and implement at my pace.

CONS

How you have to create a multiple day, in-person, instructor-led training event.

Reason for choosing TalentLMS

The unlimited free trial gave me the time I needed to really evaluate the product without having a deadline to force me to make a decision.

Vendor Response

Thanks for leaving us a review, John! We're glad to hear that our forever free plan allowed you to take the time needed to completely assess TalentLMS before upgrading (we totally agree, 30 days isn't a whole lot when you have multiple projects running!). Our Support team would be happy to walk you through the fastest way to set up an ILT event, so feel free to drop them a line. Thanks again!

Replied November 2019

Rachel

Computer Software, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2019

Great product, great customer service

PROS

Ease of use. Customer service Price Features Help database

CONS

Our use case is unique and the use of branches is important at times. I do wish some of the admin functionality was available for branches like it is in the administrator side (such as mass uploads, etc).

Reason for choosing TalentLMS

It accommodated all of our needs.

Reasons for switching to TalentLMS

Ease of use, ability to customize layout, accommodations to our use case

Vendor Response

Glad to hear that you're enjoying your TalentLMS experience and that you're able to tailor the platform to your unique use case, Rachel! You may find some workarounds by setting yourself up as a Super Admin, if you need any help with this just reach out to our support team!

Replied October 2019

Aaron

Financial Services, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed September 2019

Great, Simple, LMS!

PROS

Most LMS systems are difficult to navigate and confusing to use. TalentLMS has been incredibly simple to use and we were able to get set up, content uploaded, and users assigned within one day! We're extremely happy with the service thus far.

CONS

We would like to see better control of user notifications and more fine-grained reporting.

Reason for choosing TalentLMS

Pricing and features presented on the website.

Reasons for switching to TalentLMS

Moodle was affordable but did not support our media upload needs and was too complicated to use.

Vendor Response

Hi Aaron, thanks for the great feedback! Creating a platform that our customers love using is our number one priority and it's great to hear that you're using TalentLMS with speed and ease. Our support team would love to hear from you if you identify any room for improvement as you go!

Replied October 2019

jim

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed October 2019

Has been great experience

I'm developing courses to be licensed to facilities for them to deliver to their own clients. The dedicated support has been invaluable for helping someone with no previous experience take on this rather large effort. They always have good solutions for when I run into hurdles as I've been beta-testing this with prospective customers.

PROS

I entered this world with no experience in online training, and started at ground zero in just researching different options then learning how to create courses. I have no idea how it compares to other options, but the bottom line is I've been able to create a platform that impresses people. The word that comes to mind frequently is that it's "robust." The under the hood capabilities seem to be really good as far as administrative stuff that I heaven't even scratched the surface of yet. As far as a few particular things I like: The test options include attractive features like drag and match, fill in the blank, and ordering. The user's interface is fun and attractive for tests. The other thing I really like about it is the support. For the plan I have, I have a dedicated support person who works with me as closely as I need in helping developing courses, etc. And on weekends/off hours I email support and they always respond within a few hours and are really good about helping me solve any issues.

CONS

Every once in a while I bump up against a feature it doesn't have, or the text editor can be a little funky to get used to. The other thing is being based in Europe, the hours of availability with my dedicated support person is a bit limited—7am meetings. But there hasn't been any question that the pros outweigh the cons.

Reason for choosing TalentLMS

Sorry, can't really remember. I was learning the difference between programs for creating the courses but would still need the LMS. I think I decided that while I might be able to make slicker presentations with something else, the combination of being able to create the courses in its own dedicated LMS was the reason I went with TalentLMS. And as I said above, the capabilities for creating attractive course is meeting all my needs. And I don't think I've really scratched the surface as far as what all I can be doing with it.

Vendor Response

Jim, for a first-time LMS user, it sounds like you have mastered TalentLMS pretty quickly and you're already impressing your clients! Thanks for giving our quiz/test functions, user interface and admin functions an extra thumbs up. Our Support team is also super pleased with your feedback, they really do make it their business to give customers the best support possible, regardless of the time zone. As always, our Support team is there to help you if you face any future hurdles. Thanks for leaving us a review!

Replied November 2019

Angie

Medical Practice, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2020

Excellent Customer Service

Absolutely a pleasure! I only converted my business over so that I could remain operating in response to the health and safety concerns related to COVID 19. I was absolutely terrified by converting my business over and was not sure how this would work. It has been a business saver! I am not a technical person the support available has been the best.

PROS

The absolute best customer service- most answers can be found in the help search, however all questions I have had sent via email have either been answered the same day or at the very latest the next day. Quick tracking of what training each "user"- my care providers have completed, documentation, and verification of each of their training, ensuring quality assurance. Training- the ease of creating specific training for each of my careproviders- the ease in creating courses with the flexibility to easily switch from either uploaded video training/ to uploaded documents/ powerpoints- endless possibility to help in the creation of course training. Branch/ group trainings- an excellent feature for a business like mine that supports numerous clients from different agencies this allows you to share course trainings specific to each agency (branch) and each department (groups)

CONS

I want to be able to have my care providers to repeat their course training annually. The only option available is to either reset their original progress (deletes it) or create all-new courses (clone). I wish there were a way to reassign the course annually. Electronic signature option- there is no option to integrate/ add on- electronic signature to the test. For quality assurance and compliance, I would love that as add on to the tests. Mobile App- is very limited in features, for both user and administrator, which defeats the whole purpose of the mobile ease. The inability to add any content, including a video with the mobile app, is a real bummer. I wish the administrator had the ability to add in a mouse hover or hover infobox- the site is easy to use; however, there are areas this would be greatly beneficial for a new user.

Reason for choosing TalentLMS

The ability to create unlimited courses, integration of video conferencing options, and the step-up plan option. The ability to start from a free trial to gradually move up. This took away the fear of what if this wasn't a good fit. I didn't have to commit to a pricey contract.

Vendor Response

Angie, we're so pleased to hear that TalentLMS has enabled you to quickly and easily pivot to training your care providers remotely! Thanks for your feedback which we've shared with our team.

Replied November 2020

Chris

Financial Services, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2020

Scalable from Free to Enterprise with support at every step

We have only been TalentLMS customer’s for a short time but the personal support is. Right from the initial system demo that convinced me and my partners that this was the eLearning platform for us. The fact that we could start for free with support and have the potential to expand to an enterprise-level solution was exactly what we were looking for. The Platform is very intuitive, the initial video tutorials and the in-platform knowledge base are all very concise and helpful. Further. the personal support from a nominated individual that gave us the demonstration has really elevated the service above my expectations. Knowing that, when i hit a problem that i can’t solve, i can email and thet will have a personalised solution that works for me within 24 hours is phenomenal customer service. In less than 2 weeks we have uploaded some of our content and shared with of our partners. The feedback has been that the platform brings our content to life in a way that we simply could not have achieved on our own. We will soon be linking to the e-commerce element and hope to be processing payments early in the new year. We plan to scale very quickly and i know that with the the TalentLMS support team, the technology will not be the barrier to expanding our business. Thanks again and please keep up the excellent support.

PROS

Loved the usability and time to implement. We are content creators and within a 2 days we have uploaded our content using nearly all of the features. Love the look and feel and simplicity. The different content types keeps it fresh and interesting and keeps learners engaged. As the admin i have great visibility of who is doing what on the system and that is excellent for tracking and audit trail of the learning journey. We provide compliance training so the certification is really important and it is simple to customise your certificates to your brand and words.

CONS

Sorting out fonts and pasting text into the system can be a little fiddly to start with. That being said the support is excellent and it appears the system is completely customisable. Other WYSIWYG systems i have used at a similar price point simply say 'you can't do that' and you have to accept the limitations. So far, every problem i have encountered or request i have made, has been met with a custom piece of code to paste into system within 24 hours. I did not expect this level of service at $120 a month!

Reason for choosing TalentLMS

Personal support, time to implement, scalability at a price tag that grows with the business.

Vendor Response

Chris, thank you for your warm words of praise and encouragement for the TalentLMS support team! It's true, they do go above and beyond to provide solutions for customers, wherever possible. We'll be with you every step on the way on your business' growth journey!

Replied December 2020

Mark

Entertainment, 501-1,000 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed November 2017

Easy setup, intuitive design, basic yet satisfying UI & UX.

Collaboration with senior staff and trainers. Buy-in from all levels of the team. Compliance and understanding of our Standing Instructions. Review and re-writing of procedures. It goes on and on!

PROS

Let's start with the cost- easily the highest featured for the money LMS out there. We went with Moodle and really tried to make it work for quite some time. We were on the verge of hiring a Moodle expert to help us take the project live, but instead took one last look at the market. TalentLMS hits the sweet spot between self-hosting a Moodle site for free and paying a lot of money for a high-end LMS. We wanted an LMS that offered content creation built in, and not in a clunky fashion, but in an intuitive, well designed way. TalentLMS offers this. We also use Wix pages and embed them to produce the content we like. We wanted to create Branches for each of our centres in order to track compliance and learning scores per centre. TalentLMS offers this. We wanted easy gamification and a feeling that this is 'fun'. The feedback from our test group was amazing- they loved it and it just works. We wanted to host it originally, but TalentLMS allows us to map the domains and use our own URLs while still allowing all updates and content to be handled remotely on their servers. Brilliant! You can customise your LMS- we installed live web-chat functions to help our users. All colours and logos can be personalised. Great! In reality- how different is every LMS from each other? Talent works for us as its a fantastic price point and ticks all the boxes we need! It's cheap enough for you to try it (free at first!) and decide for yourself. We haven't regretted our decision once.

CONS

The only think I marked down was the Customer Support, but only because I would like something like a live webchat function for admins. It's perhaps a bit unfair as they have a ticketing function that allows users to create tickets for issues and they respond to you really quickly (less than 30mins in my experience). However, at the start of our implementation, I'd like to talk to somebody in real-time about issues and problems, so this is the only thing I would change. Using a system like Tawk.to (free!) would have been an idea for them. We've actually installed Tawk.to on our version of TalentLMS and it's great for our users.

Vendor Response

Hi Mark, We're thrilled to hear that TalentLMS is such a great fit for your training needs! Our support response time is a metric we are constantly improving and it's great to hear that you've been receiving responses so quickly! Having said that, the quality of our responses is just as important. This is why we've chosen to go with a ticketing system since questions can be answered by the most suitable person on the team --something we wouldn't be able to do with a chat system. However, we haven't ruled out the possibility to provide chat support, it is something that we will definitely consider in the future! Thanks again for your feedback! It really helps us improve!

Replied December 2017

Gediminas

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2018

TALENTLMS is a combination of simplicity and genius. We found it great, had no doubts about using.

PROS

Simplicity and user friendly environment, possibility to add content in different formats, simple administration no special skills are needed to work with the software. When logged in, one can find a lot of methodological information on how to work and how to create training programs, which really facilitates the work. Although at the very beginning it seemed like we can create a training program quickly (in 2 months) ourselves, but the first program, which will be soon tested and presented on the Lithuanian market, took us half a year. It turned out that the methodological recommendations provided by Talent LMS are relevant and useful. We still did not try many things on the system (e.g. reports, massive user registration, gamification and other great tools), but we know that we will find the guidance on how to work with them in the recommendations. From the technical side the management of the system is very simple, there is no need for any special IT knowledge what is huge advantage.

CONS

The majority of our clients read and write in Lithuanian. We have noticed that Talent LMS system language in web browsers is Lithuanian but in other devices, e.g. IPad and phones, it works in English only. Hopefully it is just a temporary challenge until we have the Lithuanian language on all devices. Since this is our first online training program, we are still learning many things and it is hard to make key observations. For example, we are currently thinking how to register 200 users at once into one training program if a client provides a list of student contacts. Not all of our clients will be able to register themselves on-line, therefore we will have to do this ourselves. Of course, we found an excel document on how to include students, but we haven`t tried it yet. Also, before we start, another issue of concern is the protection of personal data in accordance with EU directives. We will have to prepare legal descriptions by ourselves and give them for students to sign so as not to violate the EU law. It would be very helpful if we could get help from Talent LMS for such legal issues. This help could include the prepared and validated descriptions that must be automatically signed by the student who joins the system. We work with a variety of systems, such as ProsperWorks. It has a convenient integration with G-Suite. Maybe in the future something similar could be done with Talent LMS.

Vendor Response

Hi, Gediminas! We¿re grateful for your positive review and the comprehensive feedback. TalentLMS is built to be simple, user-friendly and feature-rich. As you dig deeper we¿re sure you¿ll discover many ways our LMS can make your life easier. As for the app, it¿s not yet translated in Lithuanian. We¿ll be adding more languages with upcoming releases, so stay tuned. Thanks again for the thumbs-up!

Replied June 2018

Michael

E-Learning, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2017

Talented approach to T & D

From the moment I began to investigate TalentLMS I knew this was a fresh approach to an age old problem: How to motivate employees to compete with themselves. The platform is simple and powerful. Reliable and refreshing. It's my favorite and I've seen way too many learning platforms. It's built on an engine, but it has the flexibility a good instructional designer needs to customize the learning experience. Mobile friendly and robust. Great detailed and customizable reporting...and badges and progress infographics. I could go on, but I gush. I'm just a client, but I feel part of this great team. The best.

PROS

Great design. Powerful LMS administration tools...easily accessible. Intuitive for the learner, instructor and administrator. Highly customizable, with branches that can be branded for teams, departments or even different products. Easy to replicate learning objects for different users. Personalization for system and course communication. Responsive support. Great culture.

CONS

One of their strengths is a weakness. The platform is cloud-based so updates are easy and keep the platform working effectively with little or no administrative intervention. But some of the updates can affect third party integrations. When updates come through, administrators should be informed of potential incompatibilities and plan for the update. I am confident that updates will be done with advanced notice in the future. They are responsive to feedback too! One more thing, I wish it could read my mind.

Vendor Response

Hi Michael, We really appreciate you taking the time to leave us a review and we are so glad that you are pleased with TalentLMS! Detailing the areas on which we can improve on really does help us to make TalentLMS better so we are thankful to hear that too. Many thanks :)

Replied March 2017

Bruno

E-Learning, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2021

Most recommended LMS

The LMS i most love to work with. Simple, fast, organized.

PROS

Ese of use, fast support, constant innovation, clear interface

CONS

Reports still need to be more simple to work with. A pré-customization of reports branding would be a plus!

Reason for choosing TalentLMS

More simple to use, best organized

Reasons for switching to TalentLMS

More simple to use

Vendor Response

Thank you very much for your review Bruno! We are very glad you chose TalentLMS after considering many other options! We will share your thoughts on reporting with our development team, thanks!

Replied January 2022

Anonymous

51-200 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2018

Simple but powerful LMS that offers a lot of value

Before going to TalentLMS, our training process was all done using paper tests and big binders. Certification exams had to be individually graded by managers like a high school. This was about as time and resource inefficient a process as you can imagine. Now that we are putting our material on TalentLMS, we've been able to save time for the managers and make it easier to keep all of our staff up to date on current information and new practices. This has been a win-win all around for our organization. The managers have more time, are able to more effectively facilitate ongoing training and coaching, ensure the staff is properly trained, and monitor progress. The staff has access to more engaging ways of learning (like videos), can review it at any time, and can access additional materials that may not be "mandatory" for their own improvement.

PROS

We recently implemented TalentLMS and launched with support for our sales staff. It was extremely easy to get going and do small tests with. Because of the pricing structure, it's very easy and affordable to scale. The platform is user friendly for our staff, and because of the many import options, it's easy to get large amounts of existing training material imported very quickly. Course progress can be tracked along with user activity and lots of other items that can be reported on. Although we don't sell any courses, it does have ecommerce options. There are also options for portal security if you want to make it an internal-only platform. Because the course making and importing functionality is so simple, it is easy to give access to "instructors" even if they are not familiar with LMS software and enable them to create courses and tests. The portal can be customized to fit with your company branding as well. Other features are messaging, discussion boards, event calendars, conferences, and portal announcements. In summary, TalentLMS's pricing model makes it easy and affordable to bring your entire staff onto the platform, whether you have 50 employees or 5000, and its ease of use and importing options make getting your course catalog and user base online fast.

CONS

I suppose it would be nice to have more test options than multiple choice, matching, ordering, and free text, as well as more extensive UI customization, but what is there gets the job done.

Vendor Response

Hi there, Thanks a lot for taking time to leave us a review! We're really glad that TalentLMS has helped you cover your training needs! Your feedback helps us become better, so please make sure to keep sharing it! Many thanks again!

Replied February 2018

Federico

Human Resources, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

Excelent LMS very easy to use

My customers from HR loves it, learners never complain about it and anyone can administrate. Since beginning was easy to set up, the look and feel is simple but practical and very reliable. Perform very good and is flexible for us.

PROS

-Very easy to use, reuse, fast and no complications on set up-Users have a smoothly experience -Works perfect for all my customers (Pharma, Finance, Oil&Gas, etc) they prefer to choose TalentLMS over their own LMS.

CONS

I don't remember to have problems with TalentLMS.Simple design but works perfect.

Reason for choosing TalentLMS

FeaturesEase to useNavigation

Reasons for switching to TalentLMS

FeaturesEase to useNavigation

Vendor Response

What a fantastic review, Federico! We love hearing that all your customers are enjoying their experience on TalentLMS and prefer it to their own LMS. It is also very important to us that you found it easy to set up and reliable from the very start!

Replied January 2023

Jeffrey

Mining & Metals, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2021

Great looking software, with full learning platform functionality, and a focus on ease of use

After trying five other LSM's which included full course implementation ( a painfully long process) we were still underwhelmed. These programs, in many cases, are old-school and very clunky. Talent LMS was modern, has a huge emphasis quickly getting the user up to speed and comfortable with the software. This is done effectively by short videos and yes, a live person, who actually cares about your success.

PROS

The education component - how to use the software - is heads above the competition. The learning videos coupled with the "all-important" live support person were a primary reason we chose Talent LMS. We tried 5 different learning platforms. Talent LMA was a breath of fresh air. Put simply, it was - by far - the easiest to use from the initial startup through the first year of operation. There are not many negatives to this software.

CONS

The certification template options could be improved to allow for more robust customization of the certification template. The ability to edit the certification document in real-time would be a significant improvement. Getting more user information from the course page would also be helpful. What you can see and edit for user information is a little clunky.

Reason for choosing TalentLMS

previously discussed

Reasons for switching to TalentLMS

Previously discussed.

Vendor Response

Wow, what an insightful review Jeffrey, thank you! We love hearing that TalentLMS has been a breath of fresh air after trying out so many different LMSs. It really is great that your learners were able to quickly become comfortable with the platform thanks to our short instructional videos!

Replied December 2021

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