--- title: "Lucidspark Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Lucidspark. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Lucidspark is a good fit for you!" source_url: "https://www.softwareadvice.com/mind-mapping/lucidspark-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Agile Project Management Software](https://www.softwareadvice.com/project-management/agile-comparison/) / [Lucidspark](https://www.softwareadvice.com/mind-mapping/lucidspark-profile/) / Lucidspark Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/mind-mapping/lucidspark-profile/) Reviews [Alternatives](https://www.softwareadvice.com/mind-mapping/lucidspark-profile/alternatives/) # Lucidspark User Reviews ## Reviews summary - Overall rating: 4.7/5 - Total reviews: 385 ### Secondary ratings - Ease of use: 4.5/5 - Customer support: 4.5/5 - Value for money: 4.4/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 265 reviews (69%) - 4 stars: 110 reviews (29%) - 3 stars: 8 reviews (2%) - 2 stars: 2 reviews (1%) - 1 star: 0 reviews (0%) ### Most mentioned pros - A great tool that has increased our teamwork and collaboration across our company, and improved our staff's understanding and compliance with new process flows - I like lucidspark because it is more flexible when drawing diagrams compare to lucidchart, also drawing are more smooth too. - Allows you to continue to whiteboard in virtual meetings where everyone can see it, and it never has to be erased when the meeting is over! ### Most mentioned cons - The customer support is often too intrusive, pressuring for further licenses and warning about the security of the users. - Importing files to access on the whiteboard can be difficult and leads to weird sizing orientation or quality of the file - The worst part about the subscription service is that they limit you to three separate whiteboards on the free plan. ## Lucidspark customer reviews Showing reviews 1-25 of 385 (page 1). ### Must have for all Solopreneurs! - Overall rating: 5/5 - Reviewer: Asmara K. - Verified reviewer: Yes - Industry: Research - Company size: Self-Employed - Product usage: Used weekly for less than 12 months - Reviewed: December 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I love the ease of use! I have previously featured Lucidspark as part of a 'Best Platforms' series I did on LinkedIn and I would add it a hundred times over :) #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I am an operations consultant so I spend a lot of time thinking about, creating and documenting efficient processes for my clients. Lucidspark makes it possible to clearly map out the customer journey and contextualize their systems design. If a picture is worth a thousand word, a Lucidspark flowchart is worth two thousand! There is no better way to demonstrate how you can bring value to the most important stakeholders for your business- your amazing customers! #### Cons When you are on the free trial, you can only retain/update 3 documents at a time. #### Reasons for choosing Lucidspark Balance of price point versus available features. This ticked all the boxes! #### Reasons for switching to Lucidspark I hated how boring and clunky draw.io appears. The drag/drop functionality was not great and the customization options were non-existent. Even the free version of Lucidspark was MILES better! --- ### LucidSpark - Amazing Program - Overall rating: 5/5 - Reviewer: Paul B. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: May 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It is a great product. I'm still figuring out how to utilize it more for my business. Inspiration isn't always instantaneous. I know my employees have liked it but probably not as much as I have. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I think my favorite thing is the mind mapping capability. It also allows me to share my maps with other people in the office. Although the other people did not collaborate as I had hoped, they were able to see my thoughts on different topics for out business meeting. #### Cons In my other mind mapping program (X-Mind), I am able to collapse points down and expand them out easily. This can be done programmatically right now but I didn't want to create layers and program this. #### Reasons for switching to Lucidspark I actually still use both products. I added LucidSpark for collaboration and my guys were already using LucidChart for network diagrams. --- ### Expensive, but not better - Overall rating: 2/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 501-1000 employees - Product usage: Used weekly for more than 2 years - Reviewed: June 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 3/5 - Functionality: 1/5 #### Pros Its integrated with LucidChart (If you use it) #### Cons Its more expensive than the competition Lacks features and integrations If you dont use Lucidchart there are way better alternatives. If you do, as well --- ### Lucid - a great digital whiteboard option - Overall rating: 5/5 - Reviewer: Heather K. - Verified reviewer: Yes - Industry: Computer Software - Company size: 201-500 employees - Product usage: Used weekly for less than 6 months - Reviewed: November 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, lucid is great to work with. We transitioned from Miro to Lucid and have found the transition easy and love the features that lucid offers #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros It's a great way to collaborate as a team - lots of great features that are very intuitive to use. I especially like the activities feature that makes lucid interactive with users - allowing us to run surveys and get ratings in real time #### Cons The lack of community - having used miro in the past I really miss the bank of boards and tools you could use in the miroverse. Lucid has some templates, but not the same range that miro offers #### Reasons for switching to Lucidspark Miro was too expensive for the number of users we needed on the platform --- ### Excellent tool to go for across the other options - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Pharmaceuticals - Company size: 10000+ employees - Product usage: Used daily for less than 6 months - Reviewed: May 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Team collaboration in Lucidspark makes is extremely seamless. This tool is a must for enterprises and teams who would need collaboration across other members. The ability of the tool to operate through browser makes it very easy and intuitive to learn for the new team members. Lucidspark also comes with many pre-defined templates making the job easier for people who would work on multiple style of documents. Its ability to sync with Jira is also an important feature that I would recommend this tool for. All the teams who work on Jira can leverage Lucidspark to link their artefacts into the Jira issues/tasks, making the management of documents agile and simple. #### Cons The design styling of the objects and auto-alignment features can be improved. Also, the presentation feature can be integrated with meeting notes in order to capture the ongoing workshop notes. #### Reasons for switching to Lucidspark Because the tool supports Jira integration and collaboration between teams well. --- ### Great and easy product - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Research - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The value of this software to my work is great. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros It's quick and easy to build charts. The best software out there of its kind. #### Cons Would be nice if it were cheaper like $5/month for individuals. #### Reasons for choosing Lucidspark Ease of use and ability to make charts quickly. #### Reasons for switching to Lucidspark Powerpoint is not as easy or fast to make charts and flowcharts. --- ### Best Whiteboarding Tool - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Education Management - Company size: 501-1000 employees - Product usage: Used weekly for more than 2 years - Reviewed: December 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I will be using LucidSpark as my online collaborative whiteboard from COVID-times and beyond! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros Very easy to use, collaboration with others is easy - love the fact that it shows where participants cursors are. #### Cons More pre-configured shapes would be great. #### Reasons for switching to Lucidspark Whiteboard in Teams was very limited, buggy, messy. --- ### Developing a process flow seamlessly - Overall rating: 5/5 - Reviewer: Muhammad Razmy B. - Verified reviewer: Yes - Industry: Philanthropy - Company size: 11-50 employees - Product usage: Used daily for free trial - Reviewed: May 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 2/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of use. There are variety of features to choose from. Legend and Symbol come with a mini display for its uses and function. And pieces by pieces were connected even if the component or the element that we input might not seem to feel right, the outcome of the whole process flow being put together makes the work look tidy and clean. Extremely satisfied but still not to the budget im hunting for. #### Cons the price. I guess the price can be more of on a competitive range #### Reasons for switching to Lucidspark The software does not appear to be intermittent. --- ### Excellent software for diagramming - Overall rating: 5/5 - Reviewer: Tiffiny H. - Verified reviewer: Yes - Industry: Wholesale - Company size: 1001-5000 employees - Product usage: Used weekly for less than 6 months - Reviewed: July 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. This software has help me prepared diagrams and relations that I would not have had the ability to create with other products. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros I have created a few diagrams and presentations with this software. They were very well received and look very professional. It's much easier to use than Visio. I appreciate the wide variety of templates. I purchased this software on my own dime because it's so helpful for me. #### Cons I have no complaints. The software has been very helpful. #### Reasons for switching to Lucidspark There are a wider variety of templates with this product. --- ### Very Intuitive - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Internet - Company size: 2-10 employees - Product usage: Used monthly for free trial - Reviewed: September 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Very easy to get going. Everything is more or less drag and drop. If you need to add text, you can simply click into an object and start typing. Really impressed with how easy this is to use. #### Cons There seems to be a short bit of lag with the drawing tool. This may be down to my internet connection but I'm not sure #### Reasons for switching to Lucidspark Lucid Spark was recommended as a better solution --- ### Good platform - Overall rating: 4/5 - Reviewer: Charlie B. - Verified reviewer: Yes - Industry: Financial Services - Company size: 5001-10000 employees - Product usage: Used weekly for less than 6 months - Reviewed: June 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Everything, the ease of functionality, the interface, the integrations. It's a well set-up platform. #### Cons The ability to export/import with other files, the overall look of the platform, and the customer support. --- ### Great product with Jira and Microsoft Integrations - Overall rating: 5/5 - Reviewer: Vince B. - Verified reviewer: Yes - Industry: Pharmaceuticals - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. This is a great product from visual design and can improve visualization of the product backlog while having automation of the Jira Integration that will save product leaders time in administrative work. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The Jira integration helps my team see the product backlog while the integration prevents a product leader from doing redundant work by having to add cards in two sets of software. #### Cons The one opportunity for this software is the navigation in the vertical and horizontal axis. There is a tab on the left hand side that lets the user switch between the functionality of grabbing an object and scrolling in the diagram. This can be frustrating for first time users. My recommendation to Lucid is to make the navigation more like Lucidchart by combining that functionality. --- ### Lucidspark is a powerful flexible mapping tool but not the industry leader - Overall rating: 4/5 - Reviewer: Lucien H. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 201-500 employees - Product usage: Used weekly for more than 2 years - Reviewed: May 2024 - Review source details: This review was submitted organically. No incentive was offered Lucidspark was valuable to us at a time but ultimately was replaced by Miro. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The most powerful value proposition Lucidspark has is it is owned and built by Lucidchart. Being able to migrate a whole library of charts when Lucidspark came out was incredibly valuable for us when mapping become a lot more dynamic. Lucidchart collaboration is also excellent sharing lucidsparks and communicating over comments. #### Cons Lucidspark is a very expensive tool, when you take into consideration already paying for Lucidcharts. We liked the tools but it didn't match up to the agile fluid design and implementation of Miro. Miro quickly replaced Lucidspark as a more affordable solution that offered the same, if not more power, alongside a community driven map library. --- ### Great Visual Aid Tool To Use In Your Business - Overall rating: 5/5 - Reviewer: Tammy D. - Verified reviewer: Yes - Industry: Management Consulting - Company size: Self-Employed - Product usage: Used weekly for less than 2 years - Reviewed: September 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. As a Business & Marketing Coach it is crucial that I have strategic plans and steps for clients to go through and complete so they can reach their goals. Lucidspark helps me achieve this as well as helps me to continue to develop programs, webinars, courses and more for future revenue sources. I began using Lucidspark because I was introduced through Lucid Mindmapping (I was a paid subscriber to this). When they created their Lucidspark software they introduced to their audience. I was immediately taken in by it and loved it. Their post-it boards are customizable from templates to colors and more. I began using it even more than their mindmapping tool. This became my visual aid go to tool. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros I love how easy it is to use. You can jump right in and begin without needing training. #### Cons The one con would probably be cost, although fair it not affordable for many micro businesses. #### Reasons for choosing Lucidspark Currently using both #### Reasons for switching to Lucidspark I like the post-it boards to plan out steps for programs I offer. --- ### Amazing for Collaborative Whiteboarding - Overall rating: 5/5 - Reviewer: Nana Kwame M. - Verified reviewer: Yes - Industry: Education Management - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2023 - Review source details: This review was submitted organically. No incentive was offered I really like the real-time collaboration feature which allows our remote teams to work together seamlessly and this ensures productivity. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Lucidspark allows us to use a variety of sketching tools to freely sketch, annotate, and draw on the virtual whiteboard. #### Cons Lucidspark has limited compatibility with some browsers and it affects the accessibility for some of my workmates. --- ### Lucid spark is very easy to use and install - Overall rating: 5/5 - Reviewer: anthony C. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2022 - Review source details: This review was submitted organically. No incentive was offered The only one I have tried and is suitable for my self employed business and clients to keep track of my projected progress #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The easily assessable usage for data makes my job very easy with lucidspark #### Cons My company is about 65 percent adaptable with this product and is still very useful --- ### Huge Upgrade from Viso - Overall rating: 5/5 - Reviewer: Ryan J. - Verified reviewer: Yes - Industry: Financial Services - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: June 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Creating illustrations is a nearly daily part of our job and the ability to outline clear projections for our projects is foundational to our client experience and Lucid Charts allows us to convey that information clearly while also being very intuitive on the backend. Truly a win-win. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros I haven't had to use Lucid Charts for long to know it was an upgrade from the Visio software we were using. Visio was clunky and difficult to move around and Lucid Charts is much more smooth and easier to work with. With Visio I had to save individual files and send them to coworkers for projects, but with Lucid Charts we are able to work simultaneously and know that we are working on the most up to date files. #### Cons I don't think I have been able to use the software long enough to determine if there are any elements I would change. I would love the ability to group charts into one file, but I imagine that is a solution that already exists and I simply have yet to learn. --- ### Great piece of software. - Overall rating: 5/5 - Reviewer: Mitchell M. - Verified reviewer: Yes - Industry: Public Safety - Company size: 51-200 employees - Product usage: Used weekly for less than 6 months - Reviewed: September 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros The software is easy to get up and running in, in no time. The software has a pretty deep selection of recognized icons for Cisco and other pieces of hardware. Easy export to several different formats. #### Cons Kind of old school, I like a local install. If for whatever reason my internet was down, I wouldn't be able to work on my items, unless I had exported to Visio. #### Reasons for choosing Lucidspark We chose Lucidspark due to being able to collaborate and share workspace with the other techs working on our project. --- ### Review - Overall rating: 4/5 - Reviewer: Ulises M. - Verified reviewer: Yes - Industry: Computer & Network Security - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: November 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. nice! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Many templates to use and very collaborative #### Cons No local app, it would nice to have it offline. #### Reasons for switching to Lucidspark online --- ### Good software to express your ideas with schematics - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2023 - Review source details: This review was submitted organically. No incentive was offered I started to use it for wireframes, but then I started to use it for flow charts and other schemes #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Functionality: 5/5 #### Pros Really intuitive and fairly full of features. It helps me from mind maps to website wireframes #### Cons Not really, it does what it has to do in an easy way --- ### Great tool, especially for remote work and collaboration - Overall rating: 5/5 - Reviewer: Alexandra G. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used daily for free trial - Reviewed: October 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The overall experience has been great. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I like that is extremely easy to dive in and start using right away. It is very simple to find quick wins and 100s of ways to use the product. It's been a great tool for our team #### Cons I don't have anything that is a deterrent for this product. It works well and is easy to use. I do notice that when I use it for client calls, we have others that seem to "look" better but that's not a make it or break it. --- ### Amazing, Simple, Elegant - Overall rating: 5/5 - Reviewer: Michael L. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. A wonderful program that I would recommend to anyone who is seeking a way to organize and display their thoughts, plots, or plans. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of use for the software makes any project a relaxing, focused use of time rather than struggling to organize everything well in advance. #### Cons The options for templates seem a little limited right now. --- ### Lucid User - Overall rating: 5/5 - Reviewer: Sonakshi D. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros User friendly, easy to use and less complex #### Cons The shapes and design to follow a template for visibility always #### Reasons for switching to Lucidspark User-friendliness and interactive UI --- ### Good product, a lot of freedom - Overall rating: 4/5 - Reviewer: Ovidiu B. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 501-1000 employees - Product usage: Used monthly for less than 12 months - Reviewed: February 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Functionality: 4/5 #### Pros The fact that you are free to do a lot of things, to express your ideas and help you with templates #### Cons probably it is less intuitive sometimes, I had moments when I searched a little bit for what I was looking for --- ### Best Whiteboard Solution - Overall rating: 5/5 - Reviewer: Jacob S. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: June 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Lucidspark is easily the best whiteboarding solution out there. I regularly use the software to pump out and organize a mess of sticky notes, conduct brainstorming sessions, map out customer journeys, or collaborate strategically with a team on next quarter's goals. #### Cons There isn't currently anything I dislike about this software. ## More reviews [Next reviews](https://www.softwareadvice.com/mind-mapping/lucidspark-profile/reviews/?page=2) --- Lucidspark Reviews, Pros and Cons - 2026 Software Advice