--- title: "Lucidspark Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Lucidspark. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Lucidspark is a good fit for you!" source_url: "https://www.softwareadvice.com/mind-mapping/lucidspark-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Agile Project Management Software](https://www.softwareadvice.com/project-management/agile-comparison/) / [Lucidspark](https://www.softwareadvice.com/mind-mapping/lucidspark-profile/) / Lucidspark Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/mind-mapping/lucidspark-profile/) Reviews [Alternatives](https://www.softwareadvice.com/mind-mapping/lucidspark-profile/alternatives/) # Lucidspark User Reviews ## Reviews summary - Overall rating: 4.7/5 - Total reviews: 385 ### Secondary ratings - Ease of use: 4.5/5 - Customer support: 4.5/5 - Value for money: 4.4/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 265 reviews (69%) - 4 stars: 110 reviews (29%) - 3 stars: 8 reviews (2%) - 2 stars: 2 reviews (1%) - 1 star: 0 reviews (0%) ### Most mentioned pros - A great tool that has increased our teamwork and collaboration across our company, and improved our staff's understanding and compliance with new process flows - I like lucidspark because it is more flexible when drawing diagrams compare to lucidchart, also drawing are more smooth too. - Allows you to continue to whiteboard in virtual meetings where everyone can see it, and it never has to be erased when the meeting is over! ### Most mentioned cons - The customer support is often too intrusive, pressuring for further licenses and warning about the security of the users. - Importing files to access on the whiteboard can be difficult and leads to weird sizing orientation or quality of the file - The worst part about the subscription service is that they limit you to three separate whiteboards on the free plan. ## Lucidspark customer reviews Showing reviews 1-25 of 385 (page 1). ### Developing a process flow seamlessly - Overall rating: 5/5 - Reviewer: Muhammad Razmy B. - Verified reviewer: Yes - Industry: Philanthropy - Company size: 11-50 employees - Product usage: Used daily for free trial - Reviewed: May 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 2/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of use. There are variety of features to choose from. Legend and Symbol come with a mini display for its uses and function. And pieces by pieces were connected even if the component or the element that we input might not seem to feel right, the outcome of the whole process flow being put together makes the work look tidy and clean. Extremely satisfied but still not to the budget im hunting for. #### Cons the price. I guess the price can be more of on a competitive range #### Reasons for switching to Lucidspark The software does not appear to be intermittent. --- ### LucidSpark - Amazing Program - Overall rating: 5/5 - Reviewer: Paul B. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: May 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It is a great product. I'm still figuring out how to utilize it more for my business. Inspiration isn't always instantaneous. I know my employees have liked it but probably not as much as I have. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I think my favorite thing is the mind mapping capability. It also allows me to share my maps with other people in the office. Although the other people did not collaborate as I had hoped, they were able to see my thoughts on different topics for out business meeting. #### Cons In my other mind mapping program (X-Mind), I am able to collapse points down and expand them out easily. This can be done programmatically right now but I didn't want to create layers and program this. #### Reasons for switching to Lucidspark I actually still use both products. I added LucidSpark for collaboration and my guys were already using LucidChart for network diagrams. --- ### Expensive, but not better - Overall rating: 2/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 501-1000 employees - Product usage: Used weekly for more than 2 years - Reviewed: June 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 3/5 - Functionality: 1/5 #### Pros Its integrated with LucidChart (If you use it) #### Cons Its more expensive than the competition Lacks features and integrations If you dont use Lucidchart there are way better alternatives. If you do, as well --- ### Lucid - a great digital whiteboard option - Overall rating: 5/5 - Reviewer: Heather K. - Verified reviewer: Yes - Industry: Computer Software - Company size: 201-500 employees - Product usage: Used weekly for less than 6 months - Reviewed: November 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, lucid is great to work with. We transitioned from Miro to Lucid and have found the transition easy and love the features that lucid offers #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros It's a great way to collaborate as a team - lots of great features that are very intuitive to use. I especially like the activities feature that makes lucid interactive with users - allowing us to run surveys and get ratings in real time #### Cons The lack of community - having used miro in the past I really miss the bank of boards and tools you could use in the miroverse. Lucid has some templates, but not the same range that miro offers #### Reasons for switching to Lucidspark Miro was too expensive for the number of users we needed on the platform --- ### Perfect tool for the (time-sensitive) job - Overall rating: 4/5 - Reviewer: Raaj V. - Verified reviewer: Yes - Industry: Design - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: December 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I was working of the early stages of a fast paced project which involved multiple stakeholders over several sites and a changing brief. It was perfect for creating a data flow diagram, an organisational structure and creating project-specific documents for client discussion and approval. I found the software to be very easy to use. I was up, running and familiar with all it's features within 3-4 minutes. Creating the initial document took less than 15 minutes and was ready to share electronically. Compared to the alternative software available to hand, it was fast, user-friendly and intuitive. Considering it was the first time I had used it and that it was browser-based, I was impressed. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The fact that it is so quick and easy to use. That it is user-friendly enough with features such as snapping to shapes and arrows staying attached to the shapes is helpful. Quickly saving out as PDFs and sharing with colleagues and clients is brilliant. There are enough templates to find what I was looking for. It's quicker than setting something up with Illustrator or MS word, powerpoint etc. 1Gb storage is helpful. #### Cons Because I've only scratched the surface with its use, I haven't had the opportunity to really push it's functionality enough to comment on this area yet. I would probably say theft that it's browser based because it would be great to have it as an app on my computer. I'm not often likely to use other computers and having yet another browser window open is a bit of a pain. #### Reasons for choosing Lucidspark The cost per month was low enough for me to try it for what I needed and there was a free trial period. It looked easy enough to use and seemed to be designed for creating flowcharts and the like. --- ### Excellent tool to go for across the other options - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Pharmaceuticals - Company size: 10000+ employees - Product usage: Used daily for less than 6 months - Reviewed: May 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Team collaboration in Lucidspark makes is extremely seamless. This tool is a must for enterprises and teams who would need collaboration across other members. The ability of the tool to operate through browser makes it very easy and intuitive to learn for the new team members. Lucidspark also comes with many pre-defined templates making the job easier for people who would work on multiple style of documents. Its ability to sync with Jira is also an important feature that I would recommend this tool for. All the teams who work on Jira can leverage Lucidspark to link their artefacts into the Jira issues/tasks, making the management of documents agile and simple. #### Cons The design styling of the objects and auto-alignment features can be improved. Also, the presentation feature can be integrated with meeting notes in order to capture the ongoing workshop notes. #### Reasons for switching to Lucidspark Because the tool supports Jira integration and collaboration between teams well. --- ### Great and easy product - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Research - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The value of this software to my work is great. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros It's quick and easy to build charts. The best software out there of its kind. #### Cons Would be nice if it were cheaper like $5/month for individuals. #### Reasons for choosing Lucidspark Ease of use and ability to make charts quickly. #### Reasons for switching to Lucidspark Powerpoint is not as easy or fast to make charts and flowcharts. --- ### Best Whiteboarding Tool - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Education Management - Company size: 501-1000 employees - Product usage: Used weekly for more than 2 years - Reviewed: December 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I will be using LucidSpark as my online collaborative whiteboard from COVID-times and beyond! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros Very easy to use, collaboration with others is easy - love the fact that it shows where participants cursors are. #### Cons More pre-configured shapes would be great. #### Reasons for switching to Lucidspark Whiteboard in Teams was very limited, buggy, messy. --- ### Excellent software for diagramming - Overall rating: 5/5 - Reviewer: Tiffiny H. - Verified reviewer: Yes - Industry: Wholesale - Company size: 1001-5000 employees - Product usage: Used weekly for less than 6 months - Reviewed: July 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. This software has help me prepared diagrams and relations that I would not have had the ability to create with other products. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros I have created a few diagrams and presentations with this software. They were very well received and look very professional. It's much easier to use than Visio. I appreciate the wide variety of templates. I purchased this software on my own dime because it's so helpful for me. #### Cons I have no complaints. The software has been very helpful. #### Reasons for switching to Lucidspark There are a wider variety of templates with this product. --- ### Very Intuitive - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Internet - Company size: 2-10 employees - Product usage: Used monthly for free trial - Reviewed: September 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Very easy to get going. Everything is more or less drag and drop. If you need to add text, you can simply click into an object and start typing. Really impressed with how easy this is to use. #### Cons There seems to be a short bit of lag with the drawing tool. This may be down to my internet connection but I'm not sure #### Reasons for switching to Lucidspark Lucid Spark was recommended as a better solution --- ### Highly recommend!!! - Overall rating: 5/5 - Reviewer: Holly H. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 10000+ employees - Product usage: Used monthly for less than 6 months - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Absolutely fantastic experience! Integrates with all my company software seamlessly. Love LucidSpark! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros User friendly. Easy to integrate with draw.io code file. I thought I would have a difficult time as my diagram was ion a draw.io file, but I just upload the file and LucidSpark did the rest! Highly recommend. #### Cons There is absolutely nothing I would change or recommend to make this a better user experience. LucidSpark is the best. --- ### LucidSpark Review - Overall rating: 5/5 - Reviewer: Jason Y. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: January 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I enjoyed Lucidspark’s interactive brainstorming features, which made visual collaboration feel really natural. Its clean interface and sticky-note style elements helped capture ideas quickly without feeling cluttered #### Cons Sometimes the board can become unwieldy if too many team members are adding content at once. Additionally, the cost might be a concern for smaller teams looking for more robust features without a high price tag. --- ### Lucidspark is a powerful flexible mapping tool but not the industry leader - Overall rating: 4/5 - Reviewer: Lucien H. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 201-500 employees - Product usage: Used weekly for more than 2 years - Reviewed: May 2024 - Review source details: This review was submitted organically. No incentive was offered Lucidspark was valuable to us at a time but ultimately was replaced by Miro. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The most powerful value proposition Lucidspark has is it is owned and built by Lucidchart. Being able to migrate a whole library of charts when Lucidspark came out was incredibly valuable for us when mapping become a lot more dynamic. Lucidchart collaboration is also excellent sharing lucidsparks and communicating over comments. #### Cons Lucidspark is a very expensive tool, when you take into consideration already paying for Lucidcharts. We liked the tools but it didn't match up to the agile fluid design and implementation of Miro. Miro quickly replaced Lucidspark as a more affordable solution that offered the same, if not more power, alongside a community driven map library. --- ### A swiss-army knife for visualization - Overall rating: 4/5 - Reviewer: Marco B. - Verified reviewer: Yes - Industry: E-Learning - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: August 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I used it for online demonstration, to design devices for people with visual impairment, to organise brainstorming sessions. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The intuitive navigation, the integration of and within other software like video recording, export features. #### Cons Some basic templates are missing, like diagrams or grids. --- ### Great software that keeps communication simple - Overall rating: 5/5 - Reviewer: Leo B. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2022 - Review source details: This review was submitted organically. No incentive was offered Amazing. Revolutionised the way I work with clients now in a daily basis. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use and get clients using it with me. It’s the perfect tool for remote collaboration. #### Cons File organisation can be a little tricky and I’m not always sure which files are shared and which are private. --- ### What is it about Lucidspark? - Overall rating: 4/5 - Reviewer: Joel B. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: March 2023 - Review source details: This review was submitted organically. No incentive was offered Our team and partners from all over the world can collaborate and brainstorm anywhere they are on the globe. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Most impactful features would be the remote collaboration benefit of Lucidspark and the integration with tools like Slack and Microsoft Teams. #### Cons There is a steep learning curve if you haven't used any of such tools before. So usually we give our staff a little tutorial before they use it. --- ### Wonderful tool for professionals - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: November 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Till now whatever I have seen and presented using the Lucid, it always a great experience, in less time and effort, it delivers quality. #### Cons As of now nothing is bad if you have a paid account else one will Not able to edit the shared files. --- ### Low-key replacement for post-it-notes and whiteboards - Overall rating: 5/5 - Reviewer: George K. - Verified reviewer: Yes - Industry: Renewables & Environment - Company size: 1001-5000 employees - Product usage: Used weekly for more than 2 years - Reviewed: December 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Lucidspark, like its sibling, Lucidchart, is intuitive and easy to use. You can get up to speed with using this software very quickly and with next to no training. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This software is amazing for aggregating information and ideas and cataloging them in a meaningful way. I love how you can connect similar ideas and information to see connections and relationships. This has been very useful for capturing the wisdom and experience of retiring employees so it can be conveyed to personnel coming up through the ranks. Being able to catalog their different responsibilities and connect them together allows us to present a holistic view of the program so that new employees can get up to speed faster. I also love how this software is browser based so that it can be used anywhere on any device. This frees up staff from having to be in the office or worrying if they have a company computer. #### Cons I would like to see a feature where you can attach documents to different sparks. It would be helpful to enrich different ideas and sticky notes with supporting documents. #### Reasons for choosing Lucidspark I am a long time user of Lucidchart and I love that software. I decided to try Lucidspark after seeing a recommendation for it. --- ### Flexible Easy to use Collaborative Tool - Overall rating: 5/5 - Reviewer: Alexander F. - Verified reviewer: Yes - Industry: Design - Company size: Self-Employed - Product usage: Used daily for free trial - Reviewed: September 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros For the first time in my life, I was able to collaborate with multiple stakeholders, all thanks to Lucid Spark. The drawing tools are impressively advanced, and the workspace is vey well organized #### Cons As far as I have been using it, I don't recall ever having any problems with Lucidspark. --- ### One of a kind - Overall rating: 5/5 - Reviewer: Denissa E. - Verified reviewer: Yes - Industry: Business Supplies and Equipment - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: June 2024 - Review source details: This review was submitted organically. No incentive was offered Amazing overall experience, not to brag but the project I've made with this software has gain more productive results. This review may serve as an inspiration to all #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Lucidspark was a great and amazing experience of mine it's really a helping tools in creating simple and good ideas. #### Cons It's just that the pricing, but it is truly convincing to use this kind of tools. --- ### A great tool with great templatees - Overall rating: 4/5 - Reviewer: Mark M. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: Self-Employed - Product usage: Used weekly for less than 12 months - Reviewed: July 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Very smooth and helpful. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 4/5 #### Pros Lucidspark is a great tool to use because of its great templates and its convenient, easy to use interface. The templates featured give a lot of detail and help a lot with knowing how to start your own projects. This especially makes it a great tool to use for brainstorming sessions. #### Cons It's a little difficult to share your project with coworkers outside lucid. Some more editable options for exporting would be nice. #### Reasons for switching to Lucidspark This interface was easier to get used to. --- ### Amazing, Simple, Elegant - Overall rating: 5/5 - Reviewer: Michael L. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. A wonderful program that I would recommend to anyone who is seeking a way to organize and display their thoughts, plots, or plans. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of use for the software makes any project a relaxing, focused use of time rather than struggling to organize everything well in advance. #### Cons The options for templates seem a little limited right now. --- ### Lucid User - Overall rating: 5/5 - Reviewer: Sonakshi D. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros User friendly, easy to use and less complex #### Cons The shapes and design to follow a template for visibility always #### Reasons for switching to Lucidspark User-friendliness and interactive UI --- ### Good product, a lot of freedom - Overall rating: 4/5 - Reviewer: Ovidiu B. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 501-1000 employees - Product usage: Used monthly for less than 12 months - Reviewed: February 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Functionality: 4/5 #### Pros The fact that you are free to do a lot of things, to express your ideas and help you with templates #### Cons probably it is less intuitive sometimes, I had moments when I searched a little bit for what I was looking for --- ### Best Whiteboard Solution - Overall rating: 5/5 - Reviewer: Jacob S. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: June 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Lucidspark is easily the best whiteboarding solution out there. I regularly use the software to pump out and organize a mess of sticky notes, conduct brainstorming sessions, map out customer journeys, or collaborate strategically with a team on next quarter's goals. #### Cons There isn't currently anything I dislike about this software. ## More reviews [Next reviews](https://www.softwareadvice.com/mind-mapping/lucidspark-profile/reviews/?page=2) --- Lucidspark Reviews, Pros and Cons - 2026 Software Advice