maintenance process and work order management and purchasing

that you can customize according to your own process

the interface can be nicer, a better tool for extracting statistics

We just implemented our IFS service and maintenance solution using Novacura. The implementation went great at 3 different sites. The client software was easy for the technicians to learn and the ease of making changes to the flows sped the delivery of the final solution to our maintenance department.

Ease of use when designing flows. Ease of updating flows once changes are made.

Flow studio could use some work to make it a little more user friendly.

We're sending alot of text messages to end customers and Flow has made this alot more efficient. Using Flow we can send big batches of messages to customers instead of sending them one by one. We do hope that some day that the work order management for us will be much better in Flow. As of right now there's still alot missing and that has to be fixed, i.e order by of data in inbox, extra description of data in inbox, overall performance and flow studio improvements.

Easy to use, also very simple to build flows even more complex flows. All that is needed is PL/SQL and SQL knowledge and you're good to go. Mostly good support and service.

The studio needs some love. It crashes alot and all functionality doesn't work using test bench via studio. Also the performance specifically for mobile devies needs more work. It can be really slow.

In one year, our development team has been able to design and publish over 40 uniquely different applications to our end user base. The most popular applications are our Approve Purchase Requisitions, Approve Documents, and Create Purchase Requisitions.

Novacura Flow is the simplest software that we have found in order to create time consuming, mundane tasks, and create an easy, cost effective way to create mobile applications as well as automated processes. It has powerful tools that let you integrate with several ERP systems as well as databases so no data is out of reach to display to your end users in addition to gathering beneficial field information. Novacura makes it easy for end users to interact with otherwise difficult processes that are completed infrequently, or simplifies data entry procedures so that it is no longer a burden or a cumbersome activity to complete. Once you get accustomed to the way Novacura Flow Studio is designed, the possibilities are endless.

There is a little bit of a learning curve in order to learn the ins and the outs of the software responsible for creating the applications or Flows. Several advanced functions are lacking adequate documentation and may require several support tickets in order to bring you, the designer, up to speed.

Making our business systems accessible on mobile and end user locations.

Connectors, workflows, drag & drop, Gantt, flexibility, innovative uses, multi-platform and browser compatibility. Access and utilize data from various sources within one work flow or many. Lego-ize (create common blocks) flows together to create different configuration of flows. An internal library of flows that is flexible to the business changes.

Licensing scheme, a way to use licensing based on logged in users vs total available licenses vs by named user. This would allow companies to "right size" Novacura to their business. This would also open more doors to businesses that don't need a named user license. e.g. small business opportunities. The flexibility of Flow is difficult for many developers and end users that lack the creative or innovative thought process to fully harness/utilize Flow. More use case examples (or creative use examples) to ship with software.