Epixel MLM

RATING:

4.81

(31)

About Epixel MLM

Epixel MLM Software caters to the demands of the direct selling and multi-level marketing industries with technology solutions. Epixel MLM Software supports a wide array of compensation plans with fully customizable options for users to meet the challenges and competitions in their market. The platform offers multiple marketing tools and templates to increase customer acquisition and retention. Epixel provides software platforms for eCommerce, Affiliate marketing, CRM, LMS, and more with extended service and support. Epixel MLM software comes with a dashboard that delivers actionable insights and a complete overview of team performance, sales and commission analytics. The system analyzes demographic and geographic patterns to analyze and derive market trends, helpi...
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Epixel MLM Reviews

Overall Rating

4.81

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

5

Functionality

4.5

Showing 1 - 5 of 31 reviews

User Profile

Ronald

Verified reviewer

Company size: 11-50 employees

Industry: Health, Wellness and Fitness

Time used: Less than 6 months

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

August 2019

The best software. Very supporting team

I spotted ePixel on initial search itself. They are among the top providers of network marketing software. I feel the team is flexible to make any changes based on my expectation. Staffs are very supportive. My business is just started. Hope ePixel team will assist me to meet my organization goals.

Pros

They made reports as I need. I can control almost all options. We are using this for 6 months. No major errors found in calculations and registration. Still working with them for new features. Quality people.

Cons

The registration have 3 steps.. which I don't want. Now we are working to implement single page registration with payments for my company.

Response from Epixel Solutions

Thank you for feedback. We will be including single-page registration feature in the upcoming version.

Replied August 2019

Laurel

Company size: 2-10 employees

Industry: Marketing and Advertising

Time used: Less than 12 months

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

October 2019

Why I love Epixel

Makes it easy for distributors to keep track of their business and easy to use. Frees up customer service because it is easy, but has all the bells and whistles.

Pros

It ability to include so many necessary functions an yet simple to use for Administrator and user. Latest technology. Looks good.

Cons

I have not yet found anything I do not like. Additionally, Epixel can and does customize per any requirement making it perfect for any company to have exactly what they want.

Reasons for choosing Epixel MLM

Initially, we began looking at Epixel because they have a free demo right on their site that you can look at prior to calling them. All others required an appointment to see demo. Because we could view demo, we knew right away that Epixel was a cut above bot in look and features.

Reasons for switching to Epixel MLM

We switched because Multisoft was outdated old technology with complicated features that require a full time IT person to do most anything. Additionally their software had many glitches and caused constant need for support tickets.

Response from Epixel Solutions

Thank you for the appreciation and sparing your time to share a positive experience with us. We are happy to hear that our customization features met your requirements. With proper focus on the latest technology and innovations, we guarantee the easy to use system. We will make sure of such aspects to deliver what our customers need.

Replied October 2019

Aaron

Company size: 11-50 employees

Industry: Nanotechnology

Time used: Less than 6 months

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

2

VALUE FOR MONEY

2

CUSTOMER SUPPORT

3

FUNCTIONALITY

2

December 2021

Good. Bad. Ugly.

They could not grow with us and we recognized this after the first month.

Pros

The epixel team really tried to accommodate our needs, and they did meet our 2nd go-live date.

Cons

Functionality was abysmal. Customizable features on our side would help. Too difficult to have conversations in the middle of the night to get resolution does not work.

Response from Epixel Solutions

Hi Aaron, We understand your situation completely. We deeply regret the inconvenience caused. We cannot justify the strain we have had in our relationship but tides were hard on our side too. While we understand that there cannot be excuses for commitment, we would like to extend our sincere apologies and support in every possible way we can, to overcome your difficulties.

Replied May 2022

User Profile

Bernard H.S.

Verified reviewer

Company size: 51-200 employees

Industry: Marketing and Advertising

Time used: More than 2 years

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

April 2020

Good software team with good price

Pros

The team was able to create and support all our complex and customized programs. They have good executive officers and good senior programmers. A wonderful group of people works at this company. I really appreciate their support and work ethic.

Cons

As we add new complex programs and upgrade some old ones, fixing glitches in the system has become part of the development process. And communicating with the team who are in a very different time zone has disrupted my bio cycle.

Response from Epixel Solutions

Hi Bernard, Thank you for the review. Yes, after changing binary module to unilevel model, we faced a lot of difficulties, because of most of the compensation structure everything needs to re-migrated to the new business plan. We also provide the support and maintenance program in your timezone as well.

Replied July 2020

Maheswar

Verified reviewer

Company size: 51-200 employees

Industry: Banking

Time used: Less than 2 years

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

January 2021

Happy to work with Epixel

Pros

I didn’t have to regret choosing Epixel to date. They deserve appreciation not only for their software but for their support. After associating with Epixel they never failed to support me in time of need. Their program is good as far I know. never faced any major trouble. Our team is happy with their work. The team is very flexible and ready to do what I need. Never hesitated

Cons

Initially I faced some communication gaps due to the time-zone issues, but they have resolved recently. Overall happy now.. Expecting the same support in future

Response from Epixel Solutions

We are glad to hear from you. Your words motivates us to serve you better. We have extended our team across various time zones to ensure uninterrupted service. We are providing software support 24/7 and during weekends and holidays too. Thank You.

Replied July 2021

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