Supported Operating System(s):
Web browser (OS agnostic)About Epixel MLM
Epixel MLM Software caters to the demands of the direct selling and multi-level marketing industries with technology solutions. Epixel MLM Software supports a wide array of compensation plans with fully customizable options for users to meet the challenges and competitions in their market. The platform offers multiple marketing tools and templates to increase customer acquisition and retention. Epixel provides software platforms for eCommerce, Affiliate marketing, CRM, LMS, and more with extended service and support.
Epixel MLM software comes with a dashboard that delivers actionable insights and a complete overview of team performance, sales and commission analytics. The system analyzes demographic and geographic patterns to analyze and derive...
28 Reviews of Epixel MLM
Average User Ratings
Overall
4.89 / 5 stars
Ease-of-use
4.5
Value for money
5.0
Customer support
5.0
Functionality
5.0
Likelihood to Recommend
Not likely
Very likely
January 2021
Maheswar from JMA IT SOLLUTIONS
Verified Reviewer
Company Size: 51-200 employees
Industry: Banking
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
January 2021
Happy to work with Epixel
Pros
I didn’t have to regret choosing Epixel to date. They deserve appreciation not only for their software but for their support. After associating with Epixel they never failed to support me in time of need. Their program is good as far I know. never faced any major trouble. Our team is happy with their work. The team is very flexible and ready to do what I need. Never hesitated
Cons
Initially I faced some communication gaps due to the time-zone issues, but they have resolved recently. Overall happy now.. Expecting the same support in future
Response from Epixel Solutions
Replied July 2021
We are glad to hear from you. Your words motivates us to serve you better. We have extended our team across various time zones to ensure uninterrupted service. We are providing software support 24/7 and during weekends and holidays too. Thank You.
October 2019
Laurel from Marketing and Advertising
Company Size: 2-10 employees
Industry: Marketing and Advertising
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
October 2019
Why I love Epixel
Makes it easy for distributors to keep track of their business and easy to use. Frees up customer service because it is easy, but has all the bells and whistles.
Pros
It ability to include so many necessary functions an yet simple to use for Administrator and user. Latest technology. Looks good.
Cons
I have not yet found anything I do not like. Additionally, Epixel can and does customize per any requirement making it perfect for any company to have exactly what they want.
Reasons for Choosing Epixel MLM
Initially, we began looking at Epixel because they have a free demo right on their site that you can look at prior to calling them. All others required an appointment to see demo. Because we could view demo, we knew right away that Epixel was a cut above bot in look and features.
Reasons for Switching to Epixel MLM
We switched because Multisoft was outdated old technology with complicated features that require a full time IT person to do most anything. Additionally their software had many glitches and caused constant need for support tickets.
Response from Epixel Solutions
Replied October 2019
Thank you for the appreciation and sparing your time to share a positive experience with us. We are happy to hear that our customization features met your requirements. With proper focus on the latest technology and innovations, we guarantee the easy to use system. We will make sure of such aspects to deliver what our customers need.
April 2020
Bernard H.S. from LifeDesigner Inc
Verified Reviewer
Company Size: 51-200 employees
Industry: Marketing and Advertising
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
3.0
Value for money
4.0
Customer support
4.0
Functionality
4.0
April 2020
Good software team with good price
Pros
The team was able to create and support all our complex and customized programs. They have good executive officers and good senior programmers. A wonderful group of people works at this company. I really appreciate their support and work ethic.
Cons
As we add new complex programs and upgrade some old ones, fixing glitches in the system has become part of the development process. And communicating with the team who are in a very different time zone has disrupted my bio cycle.
Response from Epixel Solutions
Replied July 2020
Hi Bernard, Thank you for the review. Yes, after changing binary module to unilevel model, we faced a lot of difficulties, because of most of the compensation structure everything needs to re-migrated to the new business plan. We also provide the support and maintenance program in your timezone as well.
May 2019
Pravin Raj from Infotech Systems Integrators
Verified Reviewer
Company Size: 51-200 employees
Industry: Information Technology and Services
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
May 2019
Stable and hassle free software
I am satisfied with the software and their support
Pros
I feel ePixel have strong experience in MLM business plan. After understanding their expertise in MLM, I had decided to purchase their MLM backoffice. I am using MLM backoffice for more than 6 months now. I feel software is hassle free so far. I personally appreciate Epixel Team for their good work and hope this will continue in feature as well.
Cons
My concern is about the timely delivery. My project has delayed 2 weeks from agreed timeline. My launch got delayed. But overall satisfied with their services.
Response from Epixel Solutions
Replied August 2019
Thank you for your valuable feedback. We appreciate your valuable suggestions by considering its importance. The requirements were a bit complex in terms of financial calculations, and we wanted to deliver a stable & error-free system for your business. A small delay was inevitable at that stage. We'll make sure that there won't be a delay in timeline again, it's a guaranteed assurance from our side!
January 2020
Mohammed from Smart Line
Company Size: 2-10 employees
Industry: Information Technology and Services
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
4.0
Functionality
4.0
January 2020
Awesome back-office with cool features
Excellent service, Approachable and supportive staffs,
Pros
I always thought of implementing a new idea of online training for my distributors. And get proper tracking by setting goals. It was a mere idea and I shared it with epixel team. They provided exactly what I wanted to put in place.LMS feature is very helpful for training my distributors in the UAE and other Middle East countries. Still working with Epixel to implemented new features.. Thank you all
Cons
Time management ned bit improvement. My project is delayed for 10 days than agreed. But I am satisfied with the outcome.
Response from Epixel Solutions
Replied January 2020
Thank you for your feedback. Top-notch customizations and multiple levels of testing for quality assurance resulted in an unexpected delay. We will make sure that the delivery will be on time.
