--- title: "Exigo Software Reviews, Demo & Pricing - 2026" description: "Review of Exigo Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/mlm/exigo-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [MLM Software](https://www.softwareadvice.com/mlm/) / Exigo Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Alternatives](https://www.softwareadvice.com/mlm/exigo-profile/alternatives/) # Exigo Review From $5,000/month 1 plan On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Exigo 4.5 [(20)](https://www.softwareadvice.com/mlm/exigo-profile/#reviews) Pricing Starting at $5,000.00 flat rate per month Top Alternatives ### About Exigo The Best Way to Run, Know, and Grow your Direct Selling business. “We cut through tech clutter with an ecosystem that streamlines operations, unlocks data, and boosts sales—so you can focus on what truly matters: your products and people.” Scalability & Performance – Our cloud-based infrastructure supports millions of users and transactions daily without slowdowns, ensuring peak performance even during high-volume events. Enterprise-Grade Security – We meet SOC 2 Type II, GDPR, and PCI DSS compliance standards, protecting your data with multi-layer encryption, access controls, and fraud prevention. Unmatched Reliability – With 99.99% uptime, built-in redundancy, and automated failover, your business stays online 24/7. Trusted by Industry Leaders – Powering 100+ direct selling brands, from fast-growing startups to billion-dollar enterprises. Run Your Business with Confidence Managing a direct selling business involves complex operations, distributor support, and daily transactions. Exigo simplifies and improves your back-office operations so you can focus on growth and customer experience. Seamless Order & Commission Management – Automate order processing, commissio... n payouts, and inventory tracking with real-time accuracy. Distributor Back Office – Empower your salesforce with a mobile-first, intuitive dashboard for tracking orders, commissions, and team performance. Efficient Customer & Distributor Support – Enhance customer experience with integrated service tools, self-service portals, and real-time communication channels. Regulatory & Compliance Automation – Ensure global tax compliance, compensation accuracy, and data security across all markets. Know Your Business Deeply Direct selling success depends on real-time data and actionable insights. Exigo provides pre-configured KPIs, industry benchmarks, and advanced analytics to help you make smarter decisions. Industry Benchmarks & Competitive Insights – Compare key business metrics against direct selling industry standards with pre-built benchmarking tools. Pre-Configured KPI Dashboards – Instantly track recruitment trends, retention rates, order frequency, average order value (AOV), and distributor productivity. Advanced Analytics & Custom Reporting – Generate custom reports on demand to refine compensation plans, sales strategies, and distributor engagement. Automated Alerts & Predictive Forecasting – Identify churn risks, emerging sales trends, and growth opportunities with AI-powered insights. Grow Your Teams and Markets Quickly Today’s direct selling demands frictionless eCommerce, digital-first engagement, and distributor empowerment. Exigo gives you the tools to sell smarter, scale faster, and engage better. Best in Class Shopping Experiences – Deliver a modern, omnichannel shopping experience with custom storefronts, one-click checkout, and subscription models. No Code, Templated Websites – Customize beautiful, responsive storefronts with no-to-low code Liquid templates, enabling fast updates and personalized shopping journeys. Enable Teams with Social Selling Features – Drive sales with personalized shopping links, custom carts, and easy social sharing, allowing distributors to engage customers directly through their favorite platforms. Powerful Distributor Sales & Marketing Tools – Equip your field with mobile-first CRM, automated marketing, real-time performance tracking, and AI-driven lead recommendations. Effortless Global Expansion – Scale into new markets with multi-currency, multi-language, and regional tax compliance built-in. ## Exigo User Interface ## Popular Exigo Alternatives Main Product Exigo 4.5 [(20)](https://www.softwareadvice.com/mlm/exigo-profile/#reviews) Ratings Breakdown - 4.30Ease of use - 4.32Value for money - 4.30Customer support - 4.45Functionality Pricing Starting at $5000.00 per month Alternative Product [Cloud MLM Software](https://www.softwareadvice.com/mlm/cloud-mlm-software-profile/) 4.8 [(39)](https://www.softwareadvice.com/mlm/cloud-mlm-software-profile/reviews/) Ratings Breakdown - 4.82Ease of use - 4.84Value for money - 4.74Customer support - 4.85Functionality Pricing Starting at $750.00 one time Alternative Product [Epixel MLM](https://www.softwareadvice.com/mlm/epixel-mlm-software-profile/) 4.9 [(44)](https://www.softwareadvice.com/mlm/epixel-mlm-software-profile/#reviews) Ratings Breakdown - 4.68Ease of use - 4.72Value for money - 4.88Customer support - 4.77Functionality Pricing Starting at $999.00 one time Alternative Product [Flight Commerce](https://www.softwareadvice.com/crm/idstc-profile/) 4.6 [(31)](https://www.softwareadvice.com/crm/idstc-profile/#reviews) Ratings Breakdown - 4.52Ease of use - 4.68Value for money - 4.68Customer support - 4.65Functionality Pricing Starting at $995.00 per month Alternative Product [Infinite MLM Software](https://www.softwareadvice.com/mlm/infinite-mlm-profile/) 4.6 [(71)](https://www.softwareadvice.com/mlm/infinite-mlm-profile/reviews/) Ratings Breakdown - 4.63Ease of use - 4.57Value for money - 4.62Customer support - 4.49Functionality Pricing Starting at $699.00 one time Alternative Product [Integrated MLM Software](https://www.softwareadvice.com/product/520704-Integrated-MLM-Software/) 4.9 [(17)](https://www.softwareadvice.com/product/520704-Integrated-MLM-Software/#reviews) Ratings Breakdown - 4.82Ease of use - 4.76Value for money - 4.82Customer support - 4.94Functionality Pricing Starting at $499.00 one time ## Exigo Pricing and Plans Starting price: $5,000.00 per month Free Trial Free Version Basic $5,000.00 flat rate, per month No plan information available ## Exigo Features - Popular features found in MLM Commission Calculations Inventory Management Lead Management Member Accounts Multi-Channel Marketing Multi-Country Online Payments Prospecting Tools Referral Tracking Sales Reports Shipping Management Tiered Commissions - More features of Exigo Access Controls/Permissions Accounting Integration Activity Dashboard Activity Tracking Ad hoc Reporting Alerts/Notifications API Calendar Management Commission Calculator Commission Management Commission Overrides Commission Rules/Conditions Commission Scheduling Commission Statements Communication Management Compensation Management Compliance Management Content Management Credit Card Processing CRM Customer Database Customizable Reports Data Import/Export Dispute Management Distributor Management eCommerce Management Electronic Payments Email Distribution Flat Commissions Forecasting Incentive Management Invoice Management Lead Capture Lead Generation Multi-Currency Multi-Language Order Management Payments Disbursement Performance Metrics Real-Time Analytics Real-Time Reporting Reporting/Analytics Reporting & Statistics Rewards Management Sales Tax Management Search/Filter Single Sign On Social Media Integration Social Promotion Split Commissions SSL Security Status Tracking Template Management Third-Party Integrations Transaction Monitoring User Management ## Exigo Integrations Hyperwallet Integration rated undefined from -1 review Payoneer Integration rated undefined from -1 review Microsoft SharePoint Integration rated undefined from -1 review authorize.net Integration rated undefined from -1 review Freshdesk Omni Integration rated undefined from -1 review WooCommerce Integration rated undefined from -1 review See all 32 integrations ## Exigo User Reviews ## Exigo customer ratings - Overall rating: 4.5/5 - Total reviews: 20 ### Rating distribution - 5 stars: 11 reviews (55%) - 4 stars: 8 reviews (40%) - 3 stars: 1 reviews (5%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.3/5 - Value for money: 4.3/5 - Customer support: 4.3/5 - Functionality: 4.5/5 --- Have you used Exigo and would like to share your experience with others? ### G. W. Exigo review - Overall rating: 5/5 - Reviewer: George W. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Solid. It was more expensive than we expected or were bid... but the platform is key to our future because of scaleability #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Solid payout platform. Their compensation team is amazing! #### Cons Web team. We struggled to get things right with the web team. #### Reasons for switching to Exigo We could grow with Exigo. Their experience in this space was incredibly helpful. By the way, the previous question about the switch is flawed. It does not allow me to respond properly. --- ### Exigo platform from Development prespective - Overall rating: 5/5 - Reviewer: Adeel S. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Awesome, Exigo as platform has been remarkable. The ability to access and manipulate data through API gives end customer complete control. Commission engine teams is well versed in implementing any commission requirements. Customer service team is quick to jump on any urgent task and very helpful. They work with customer to understand their pain point and present with different alternative with their pros and cons. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Commission engine for it's robustness and configurability. Overall platform, for it's open interface through APIs. #### Cons Payment processor, when integrating with lesser known and custom solutions. --- ### Short Period of Use - Overall rating: 3/5 - Reviewer: Benjamin K. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: November 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I had a relatively short period of use with DirectScale. I was in IT for about 10 months and interacted with the system regularly during that time. The system worked well most of the time and most of the issues were handled by my superiors. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 2/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros It is a relatively easy system to use and understand. With very limited IT experience, I was able to learn and navigate the system in a very short period of time. #### Cons Most of the issues we had were handled by my superiors, but there were a few things here and there that seemed like they should've worked differently. Kind of like the developers built it thinking that only other developers would be using it so the functionality wasn't always clear cut. #### Vendor response Benjamin, thanks for sharing your feedback. We're sorry your experience didn't match your expectations. We'd like to do better. Are you still with the company using DirectScale? Is there something we can address that would raise your review to a 4 or 5? Please let me know. We would love to make things right if you give us the opportunity. Replied June 2022 --- ### DirectScale is elevating the software experience for direct selling and affiliate marketing - Overall rating: 5/5 - Reviewer: Nate D. - Verified reviewer: Yes - Industry: Internet - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. DirectScale is full of genuinely good people who truly care about clients and customers, who understand how important delightful UX is, and who have been building on a vision of elevating the software experience in their industry. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love that DirectScale puts the client in control with a highly configurable and extensible (by the client) platform. In addition to that, the access to company data and a deep API feature set puts the client in control of their business. #### Cons The first version of the client extension was an MVP product, with enough functionality to let clients and service providers build customizations on the platform. Looking forward to the release this year of the full client extension. #### Vendor response Thank you for your review and feedback, Nate! Always a pleasure to work with you. We are happy that you've had a good experience overall. The Client Extension has been reworked to be more of a full solution and we look forward to seeing if it meets your expectations better. Please reach out to us through your DS contact, and we can go over the new features with you. Thanks again for your review, and we look forward to a continued successful collaboration together! Replied June 2022 --- ### Great Interface and Good functionality - Overall rating: 4/5 - Reviewer: Connor M. - Verified reviewer: Yes - Industry: Alternative Medicine - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Our company switched from Xirect to DirectScale in the tail-end of 2019, and since then we have had little to no customer service issues that have rooted problems in our back end. This has made our customers and Advocates able to work together better with less issues, and its also helped us run and implement more reports and features we didn't think would be possible. Overall our communication with DirectScale and with our clients has skyrocketed for the better thanks to our switch. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros This software is overall extremely solid and valuable. At Engage Global, our team of Customer Service Reps are able to facilitate access to the back end of our Field Advocates accounts with ease and help them to run their business and check on the status of their customers and orders. The grouping of the sections and options to sort reports is EXTREMELY useful and helpful for audits at the end of the month, as well as for finding and fixing previous issues. Finding new features is fairly easy thanks to the interface as well. Since our company has implemented DirectScale we have had little to no technical issues on our backend which has improved our growth and sales drastically. DirectScale is definitely a key reason to why our company has been able to be as successful as it has it the last year I have worked here. Fantastic Software! #### Cons Quite honestly, there are very few cons, however, I do wish there was a more intuitive and straight forward way to make our coupons and promotional codes work on our company end, but not be available on our Field Advocates end. Also, there are times that the website itself has gone done for a couple of minutes during the day, but they were quick to respond to our emails and get the site running again. #### Reasons for switching to Exigo We were having issues with glitches and bugs both on our end and our customers end. #### Vendor response Thank you for your review and feedback, Connor! We are happy that you've had a good experience overall. The Promotions/Coupons feedback is something we'd like to understand better. If you haven't yet, would you mind reaching out to your CSM and we will do our best to update you on where this features is in our prioritized work. If we work on this, would you consider a 5-star review? Thanks again for your review, and we look forward to winning together! Replied June 2022 --- ### Adequate, expandable, reliable - Overall rating: 4/5 - Reviewer: Donnelle C. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I suspect they would be a better fit for a company just starting out, rather than one with an existing complex set of rules that don't *quite* fit their model. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 2/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Exigo is always willing to tackle a customisation or a problem. You can get access to high-level staff if things are bogged down or unclear, and there is a core of long-term, very knowledgeable tech people. If you get one of those people on your tickets, you'll have a good experience. They have good up time. #### Cons While they'll tackle any problem, it comes at a price. They are quick to promise, but prone to under-deliver. Since their core tech base moved countries, there are some challenges with communication, and tickets are often misunderstood. Documentation is thin on the ground. We have some timezone challenges that can make turnaround quite slow. --- ### Exigo as a Developer - Overall rating: 4/5 - Reviewer: Jake B. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great I have been generally happy working with the platform for many years. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Near unlimited customization is a two edged sword. There are lots of features out of the box but no software provider can give everything and no two companies will use it exactly the same. The depth to which the Exigo platform can be extended and adjusted is extremely valuable for allowing it to cater to just about any organizational need. However that also means that a lot of customizations will need to be built and maintained. The system is very flexible but one has to be prepared for time and energy it will take to create custom solutions. #### Cons I would like it if system wide updates and improvements or adjustments were more publicly announced and actually in two flavors. -General System -Developer --- ### DirectScale is ahead of the game - Overall rating: 5/5 - Reviewer: Jose G. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2022 - Review source details: This review was submitted organically. No incentive was offered The longer we work with DirectScale, the better our cooperation (and the software) gets! DirectScale is a perfect partner for modern, data-driven companies. It grows with you and allows you to scale like any other platform on the market these days. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Several features make DirectScale stand out. The most critical is their direct-selling business intelligence and AI analytics, perfect for data-driven companies like us. Their commission modeling allows us to forecast the impact of any changes in our promotions and commissions before committing them. They also never charge us for talking to their customer service, which is impressive. #### Cons DirectScale is packed with many comprehensive features, so it initially feels overwhelming – especially if you are a newbie. But as you get more familiar with it, you will love how much you can do without calling an IT guy. The initial price point might be a little higher, but its reporting and BI features have helped us increase revenue which offsets the cost. Moreover, their customer service is free of charge, and you don’t have to pay for ticket resolutions, making it cheaper than industry giants. --- ### Direct Scale - Overall rating: 4/5 - Reviewer: David N. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Very good and moving every day progressively towards excellent. I think Direct Scale is building a platform for the future. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros It works. The functionality is quite diverse so it addresses 90% or more of our needs. #### Cons It is not intuitive. It is simply not feasible or practical for a client to become expert in all of the nuances to make the system work optimally. Accessibility to knowledgeable support from Direct Scale is critical to the clients success and happiness with the system. We do not like being told by customer support to solve problems ourselves with a tutorial video as a reference. It wastes time and causes frustration. Also, customer support consistently sends us down rabbit holes. The answer is simple. Direct Scale listens to the problem. Finds the solution and implements the solution for the client. Charge the client for this service. We are more than willing to pay the cost so long as it is reasonable. #### Reasons for choosing Exigo Affordability. Features and benefits of the system were competitive. Philosophy was in line with our customer centric philosophy. #### Reasons for switching to Exigo Direct Scale was better and the cost of switching was worth it when we considered the cost of staying with Xirect. #### Vendor response Thank you for your review and feedback, David! The feedback about helping find solutions is important and evergreen, so I'll send this along to our CX teams. If we can address these concerns, would you consider 5-stars? Thanks again for your review, and we look forward to more together. Replied June 2022 --- ### Partnering for success - Overall rating: 4/5 - Reviewer: Bob K. - Verified reviewer: Yes - Industry: Cosmetics - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2021 - Review source details: This review was submitted organically. No incentive was offered The mission-critical problem is calculation and payment of commissions, and that has proven to be rock-solid. Not always the easiest thing to understand, but they have friendly and competent staff ready to help us with any issue we need to solve. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Full access to all data and a rich API are critical for our business strategy, and DirectScale was one of the few companies we evaluated who understood and supported this. The commission engine has been able to support any level of complexity we've required. #### Cons The back office for our associates is not the easiest to configure, and the associate-facing reporting needs improvement. The retail site was functional but challenging to customize in any significant way. DirectScale has worked with us to resolve both issues and takes feedback seriously. #### Reasons for choosing Exigo Open access to full replicated database, young company/code base (vs. 'legacy'), cloud-based. #### Vendor response Thank you very much for your review, Bob. It's always been a pleasure to talk to and work with you. If we made efforts to improve or prioritize our back office reporting and configuration, would you consider a 5-star review? DirectScale is honored that you chose us as your software provider and we look forward to more collaboration together in the future. Replied June 2022 --- Showing 1 - 10 of 20 Reviews Load More Reviews ## See what companies are saying about Software Advice