Infinite MLM

RATING:

4.6

(57)

About Infinite MLM

Infinite MLM is a multi-level marketing (MLM) software that helps businesses manage downlines, financial calculations, backup, payments and more across a variety of compensation plans like binary, matrix, unilevel, donation, and hybrid. Organizations can use the promotional tools to handle marketing campaigns, send text or social invites, and schedule alerts about employee birthdays, recruitments and payouts. Infinite MLM allows enterprises to define role-based permissions, monitor activities, view networking levels using genealogy tree and generate and export reports in CSV, Excel or PDF files. Features include inventory tracking, customizable branding, predefined templates, lead management, and more. Additionally, organizations can securely process payments for m...

Infinite MLM Pricing

Infinite MLM Software is offered across the following pricing plans: Basic Infinite MLM Software: $850 E-Commerce Cut Package: $2400 Binary Plan $850 Matrix Plan: $850 Unilevel Plan: $850 Board Plan/Table Plan/Matrix Cycle Plan: $2400 Stair Step Break Away Plan: $2400 Monoline Plan: $2400 Australian X-Up Plan/Pass up: $2900 Donation Plan/Gift Plan: $2700 Party Plan: $2500 Generation Plan: $2400 Total pricing will vary based on the customization and add-ons.

Starting price: 

$799.00 one time

Free trial: 

Not Available

Free version: 

Not Available

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Infinite MLM Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Infinite MLM

1 - 5 of 57 Reviews

User Profile

Tomas

Verified reviewer

Online Media, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2019

Great Software Company

It was a very good and collegial collaboration with IOSS and we can recommend this company to all persons and companies who are looking for a good solution for MLM Software.

PROS

We liked it very much that IOSS programed our software exactly the way we needed it. Because our software has a lot of features other MLM-plans don't have (and we needed a web software "playing together" with an Android app, what made the task even more difficile), there was a lot of communication necessary during the developement... and that worked very good with Skype and Slack, even on the distance.

CONS

There is nothing we like "least", because finally the software meets all of our requirements and we are very confident, that we will solve all challenges that may come in the future together with IOSS.

Vendor Response

Thank you for taking the time to share your positive experience with IOSS on Capterra. We're delighted to hear that our team was able to program your MLM software exactly as you needed it, even with the challenge of needing a web software to work together with an Android app. We're glad to hear that our communication tools, such as Skype and Slack, were effective in facilitating good collaboration during the development process. We appreciate your confidence in our software and services, and we're committed to continuing to support your needs and help solve any challenges that may arise in the future. We're thrilled to hear that our collaboration was good and collegial, and we're grateful for your recommendation to others who may be looking for a good solution for MLM software. Thank you for choosing IOSS as your software partner, and we look forward to continuing to work with you in the future.

Replied February 2023

Amar

Information Technology and Services, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

Amazing performance with the ease of doing Business.

I am completely satisfied with this amazing MLM software, its advanced features, and pricing. I would gladly recommend this software to MLM business owners. Their Customer Success Team is very delightful & really true value for money spent.

PROS

The software is incredibly user-friendly and can even be used by beginners without any guidance. A free demo is provided on their website, so we can check out all the features and functionalities of the product before actually buying. An impressive list of add-on features can be integrated into the software according to our requirements. The product can be customised according to our requirements and I also found the pricing to be incredibly affordable.

CONS

Learning all the functionalities may be a bit confusing for a beginner, but customer support was always helpful in clarifying my doubts.

Reason for choosing Infinite MLM

One of the main reason is that their domain expertise. Expert & knowledgeable team. Have excellent support team to support after sales.

Reasons for switching to Infinite MLM

Because of the bad support & Unethical practices of the company.

Vendor Response

Thank you for taking the time to share your feedback on our MLM software. We are thrilled to hear that you had an amazing experience using our product and found it incredibly user-friendly. We understand that learning all the functionalities can be confusing for a beginner, but we are glad to know that our customer support team was helpful in clarifying your doubts. We appreciate your comments about our free demo, add-on features, and affordable pricing. It's great to hear that our product customization met your requirements. We are honored that you chose Infinite MLM over other MLM software providers, and we are glad that we met your expectations. Your satisfaction is our top priority, and we are delighted to know that our Customer Success team provided you with true value for money spent. Thank you for choosing us as your MLM software provider. We value your business and appreciate your recommendation to other MLM business owners. We look forward to serving you in the future.

Replied February 2023

Andreas

Marketing and Advertising, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2024

Expectations exceeded

PROS

Infinite MLM impressed me with its solution-oriented approach. The large team works hand in hand to find customized solutions quickly and efficiently. I was particularly impressed by the speed with which problems were solved - a real advantage for my company.

CONS

The only point that could be improved is the onboarding. A more detailed process would have made it easier for me to get started and would have helped me to exploit the full potential of Infinite MLM more quickly. For future customers, I recommend that they familiarize themselves with the system in advance in order to make the most of the onboarding process.

Reasons for switching to Infinite MLM

Infinite is more flexible when it comes to customized solutions

Vendor Response

Thank you for your kind words and for sharing your positive experience with Infinite MLM. We are thrilled to hear that our solution-oriented approach and dedicated team exceeded your expectations. Your feedback on our onboarding process is invaluable, and we are working on making it more detailed to better support new users. We appreciate your recommendation and are committed to continually improving our services. If you have any further suggestions or need assistance, please don’t hesitate to reach out. Thank you for choosing Infinite MLM!

Replied June 2024

Luke

Marketing and Advertising, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed September 2020

It's been 7 months since I made the Final payment and the software is STILL NOT complete.

It's not worth it. The price seems good but let me tell you... It's not worth it.

PROS

Their communication when they sell you on the product is great. They speak pretty good english until you make the first payment. Then you get transferred to the Tech team that can hardly speak english and it becomes difficult. Not many pros becuase they still could not figure out how to link our merchant account. There are only a few merchant account companies that allow a mlm structure and Infinite Solutions said that it would be no problem to integrate. They lied to me and I have lost out on Hundreds of recruits over the last 7 months becuase the system is still not completed.

CONS

You can get through the build out with some effort but then when the software was delivered it was about 80% complete and not 100% like they said it was. A software needs to be 100% or it doesn't work. 80% does nothing for me so I am now 10 months total (7 months from the time I made the final payment) and still not a working software. I offered to pay more money to complete and they ignored that message and we have been going in circles for 7 months. They comunicate about every few days which at first seems like they are working but then they keep asking the same questions over and over and not fixing the issues. Then they transfer to someone else and the process starts over. If you are wanting an MLM software this is NOT the right one. We have a very basic deal and they couldn't do it. I realized that as an admin they didn't make it possible to update the username. This is a feature that 100% of mlm companies need as people make mistakes all the time. They said it would be an additional $600 to add this feature. Commissions show up in Members wallets that are not amounts that my compensation structure even has. I wanted to wait to write this review until I got a final product because now they will probably read this and not complete but I am at a point where I have lost all confidence that they will complete the project that was paid for.

Reason for choosing Infinite MLM

I thought it was open source so they could build the basics and then I could have my tech team in the states make fixes and upgrades. Not possible.

Reasons for switching to Infinite MLM

I wanted to not have the high monthly expense with my previous company and hire in house for software updates and fixes. I also found that the coding is in english but written in India so my team in the States can't perform like we thought we could with "open source" The bottom line is that it's not really open source like they market it as when it's written in a different language. So It's open source as long as you hire an Indian firm to make fixes. So it's not really open source.

Vendor Response

We are grateful for your feedback on your experience with Infinite MLM Software. Please be assured that we have taken note of your concerns and have escalated them to our technical team. They will be in touch with you soon to address any further issues you may have. We want to assure you that we are committed to providing the best possible service to all of our clients, and we value your satisfaction above all else. We are always here to help and are committed to making your experience with our software as positive and seamless as possible.

Replied February 2023

Randy

Health, Wellness and Fitness, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

Great website with the personalized features we needed for a great price!

This is the 3rd website we have had them build for us. They do a good job so we just keep coming back.

PROS

We are able to control how we want our compensation plan to pay out. We are able to adjust commissions and referral bonuses in the admin back office. The admin back office is easy to use and has the features you need to keep track of the growth in your business. The store is really easy to add product pictures and descriptions to. The user back office is designed well so that your clients can find what they need. We love the replicating link that our clients are able to share with others. It makes it a lot easier for our clients to build a business when they have a back office that is user friendly. We were able to get the website set up and running exactly like we wanted it. Thank you to that amazing team of developers that made our dream website live!

CONS

The time zone difference does make it a little harder since when they are working on my project it is the middle of the night here.

Vendor Response

We appreciate your thoughtful and positive feedback! We’re thrilled to hear that our MLM software and the personalized features have been instrumental in supporting your business growth. We appreciate your loyalty and trust in our team to build your websites. We will definitely take your feedback about the time zone difference into consideration. Your kind words about our developers and the user-friendly features of our software mean a lot to us. Thank you again for choosing us, and we look forward to continuing to support your business needs!

Replied June 2024